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5.0 out of 5

"Nice hotel in Rwanda!! Everything was nice and the staff was really kind and friendly!!! See you soon!!!! " More

By a verified traveller on Mon 23 Jul 2018

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CHF 56* Per night/room 18 May - 19 May

Family Apartment

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 1 Max

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Fatima Hotel, you'll be close to Cathedral of Ruhengeri. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free English breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, body scrubs or massages at FATIMA SPA
  • Services include babysitting, supervised childcare and a concierge
  • On-site recreation includes a gym, a steam room and a playground
  • Just a 3-minute drive from Cathedral of Ruhengeri and a few minutes from Musanze Modern Market
  • Airport, bus station shuttle and local-area shuttle service available for a fee
  • Pets welcome for a fee

Fatima Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Fatima Hotel

Everyone (1)
5 out of 5

Great Experience!!!

Nice hotel in Rwanda!! Everything was nice and the staff was really kind and friendly!!! See you soon!!!!

Posted by on 23 Jul 2018

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Comment from Hotel Management

19 Sep 2018 by Stev

Thank you, We are happy for that it's our pleasure to give our customers good service

Property Features

Fatima Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces. A business centre and a meeting room are available. A children's pool, a fitness centre, and a rooftop terrace are also featured at the family-friendly Fatima Hotel. An area shuttle within 1 kilometres and an airport shuttle (available 24 hours) are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Muhoza hotel.

  • 65 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • English breakfast (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle within 1 kilometres, and bus station shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Fatima Hotel offers 65 accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes desks. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, slippers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony (furnished)
  • Sitting area
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Separate bath and shower
  • Housekeeping (daily)
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

Guests are served a free English breakfast daily from 6 AM to 10 AM.

On-site venue – This restaurant specialises in local cuisine and serves lunch and dinner.

On-site venue No. 2 – This restaurant only serves breakfast.

On-site venue No. 3 – This restaurant specialises in international cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

FATIMA SPA has 5 treatment rooms. Services include sports massages, facials, body scrubs and body treatments. The spa is equipped with a sauna. The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 5
  • Sports massage
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the bus station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative Antigen COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over.

Fatima Hotel offers transfers from the bus station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 30 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available. At check-in, guests must provide either a negative Antigen COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over. Property requires that all guests aged 18 and over receive on-site antigen/rapid COVID-19 testing (USD 5 per person, per stay).

  • Car required
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Staffed front desk
  • Onsite COVID-19 testing (Antigen) is available
  • Carbon monoxide detector
  • Smoke detector
  • Onsite COVID-19 testing (Antigen) is required
  • Minimum age for COVID-19 test requirement: 18
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must be of specific type(s): Antigen
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Minimum age for negative COVID-19 test result requirement: 18
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • Property follows sanitisation practices of WELL Health-Safety Rating (IWBI)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • COVID-19 testing fee (antigen/rapid screening): USD 5 per person, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Pet fee: USD 30 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fatima Hotel Ruhengeri
  • Fatima Ruhengeri
  • Fatima Hotel Hotel
  • Fatima Hotel Muhoza
  • Fatima Hotel Hotel Muhoza
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.