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4.1 out of 5

"Staff were amazing. Very helpful and polite. Will definitely return given the opportunity " More

By a verified traveller on Wed 11 Dec 2019

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Guest room, 2 Twins, City view

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
CHF 152* Per night/room 9 Jun - 10 Jun

Guest room, 1 King, City view

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Lounge Access, Guest room, 2 Twins , Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

1 King Bed, Executive Lounge Access, 1-Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Guest room, 1 King, Ocean view

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Lounge Access, Guest room, 1 King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at JW Marriott Mumbai Juhu. During your stay, you're just a quick walk from Juhu Beach. You'll find features such as free WiFi in public areas and free valet parking, plus 3 outdoor pools.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy local and international cuisine with pool views at Lotus Cafe, one of the property's 4 restaurants
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Indulge with body wraps, Thai massages or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Juhu Beach and 6 minutes on foot from Prithvi Theatre

JW Marriott Mumbai Juhu ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JW Marriott Mumbai Juhu

Everyone (4) Couples (2) Family (1)
5 out of 5
Staff were amazing. Very helpful and polite. Will definitely return given the opportunity

Posted by on 11 Dec 2019

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Comment from Hotel Management

6 Jan 2020 by GM

Dear Guest, Greetings from the JW Marriott Mumbai Juhu! We sincerely appreciate you taking the time to share your valuable feedback with us. I am pleased to come across your high rating and positive comments for the hospitality overall. It is only feedback from valued guests such as you that drives the team and me to meet our goal of exceeding guest expectations. Thanking you once again on behalf of the entire team and we sincerely look forward to your next visit. Warm regards, Sharad Puri General Manager

5 out of 5

Posted by on 4 Nov 2019

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Comment from Hotel Management

8 Nov 2019 by GM

Dear Guest, I would like to take this opportunity and thank you for taking the time to share your feedback with us. I am pleased to come across your high rating for the experience at the hotel. It is only feedback from valued guests such as you that drives the team and I to meet our goal of exceeding guest expectations. Thanking you once again and we hope to see you at the hotel very soon. Warm regards, Sharad Puri

3 out of 5
Very comfortable Great view from room sea view Good food although a bit pricey Mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Posted by , from UK on 21 Feb 2018

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Comment from Hotel Management

22 Feb 2018 by GM

Dear Guest, Greetings from the JW Marriott Mumbai Juhu! I would like to take this opportunity and thank you for choosing to stay with us during your recent visit. I am pleased to read your kind words for the hospitality overall and shared it with the concerned team who couldn't be happier to have served you. At JW, we believe that a hotel is more than a place to lay your head - it is crafted, immersive experience created by staff that love what they do. That's why, each moment of your stay is personally choreographed to delight and inspire your journey so that you may leave richer than when you arrived. We sincerely look forward to your next visit. Warm regards, Sharad Puri General Manager

5 out of 5
Excellent service Staff can not do enough for you Highly recommended hotel !

Posted by , from london on 3 Jan 2018

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Comment from Hotel Management

8 Jan 2018 by GM

Dear Guest, I would like to take this opportunity and thank you for choosing to stay with us during your recent visit! We highly appreciate you making time and sharing your valuable feedback with us. I am delighted to know that we were able to exceed your expectations. It is our constant endeavor to craft authentic experiences and offer unmatched hospitality at all times. We sincerely look forward to your next visit! Warm regards, Sharad Puri General Manager

1 out of 5

Do not stay at this hotel

Stayed with family in December. One elderly family member had a serious accident on premises which resulted in having to be flown home and hospitalised for over 2 weeks. Level of support and help was distant, uncoordinated and pretty pathetic and we were then overcharged on departure. Real shame as a lovely location and really helpful staff at lower management level but total head in sand response when I would have expected them to pull out all the stops to help and provide support when a customer has a serious accident on hotel premises. Was surprised to be charged for fax services to my insurance provider when arranging repatriation back home and also being charged for meals when due to level of injuries unable to move out of hotel. Very disappointing as had heard really good reviews on this hotel. When staying at a 5 star hotel had a very different expectation of client service and duty of care - real eye opener that above all making a profit is the ONLY priority. Would recommend caution if booking this hotel.

Posted by on 9 Jan 2016

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5 out of 5

Great staff

Great stay really enjoyed ourselves. We were really looked after by the staff. In particular the chefs and the staff that served at breakfast were extremely helpful and accommodating. They could not do enough. Nishab and Mehta really mad it an experience.

Posted by on 11 Jun 2015

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5 out of 5

Staff, Chefs and food

All the staff from Front Desk, rooms and housekeeping, the chefs and all their support staff and serving staff were extremely welcoming and helpful. Nishad and Mehta in particular took great care in providing requested food for my ill wife. Shahbaz was very helpful in getting us checked in on the return flight and printed the boarding passes. All the serving staff always served with a smile on their face and could not do enough.The food was excellent with great choice.

Posted by on 2 Jun 2015

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Property Features

JW Marriott Mumbai Juhu offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. 3 meeting rooms and limo/town car service are available. Event space at this resort measures 1395 square feet (130 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the luxury JW Marriott Mumbai Juhu. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Mumbai resort.

  • 1 building
  • 358 guestrooms or units
  • 5 levels
  • 4 dining venues
  • Conference rooms
  • 1395 sq ft of conference space
  • 130 sq. m of conference space
  • Built in 2002
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Mumbai Andheri Station (4.6 km / 2.9 mi)
  • Parking: Free valet parking and self parking

Room Amenities

JW Marriott Mumbai Juhu offers 358 accommodations with iPod docking stations and DVD players. Beds feature down duvets and premium bedding. LED televisions come with premium satellite channels and pay-per-view films. Coffee/tea makers and minibars are provided. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Lotus Cafe – Overlooking the pool, this restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Dashanzi – This fine-dining restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Reflections – On-site lobby lounge. Open daily.

Saffron – This fine-dining restaurant specialises in Indian cuisine and only serves dinner. Reservations are required. Open daily.

Bombay Baking Company – This café specialises in international cuisine and serves breakfast, lunch and light fare. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sailing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at JW Marriott Mumbai Juhu

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 12 are not permitted in the Executive Lounge.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Grey water recycling system
  • Annual carbon offsets
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Renewable energy source - wind
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 800 to 944 for adults and from INR 1550 to 1829 for children
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Marriott Hotel Mumbai
  • JW Marriott Mumbai
  • Mumbai JW Marriott Hotel
  • Jw Marriott In Mumbai
  • Jw Marriott Mumbai Juhu
  • JW Marriott Mumbai Juhu Hotel
  • JW Marriott Juhu Hotel
  • JW Marriott Juhu
  • JW Marriott Mumbai Juhu Resort
  • Jw Marriott In Mumbai
  • JW Marriott Mumbai Juhu Resort
  • JW Marriott Mumbai Juhu Mumbai
  • JW Marriott Mumbai Juhu Resort Mumbai

You should know

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.