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"Perfect location and on the beach. It is sad that the sunbeds in front on the beach are not the Property of the hotel " More

By a verified traveller on Sun 31 Jul 2022

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Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
CHF 129* Per night/room 16 May - 17 May

Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults + 2 child)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double Room, Balcony (2 adults + 1 child)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Single Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Apartment, 1 Bedroom, Balcony, Garden View (2 adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Apartment, 1 Bedroom, Balcony, Garden View (2 adults + 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Grupotel Los Príncipes & Spa, you're just a quick walk from Playa de Muro. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to facials, Ayurvedic treatments or massages at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Playa de Muro and 6 minutes by car from Alcúdia Beach

Grupotel Los Príncipes & Spa ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grupotel Los Príncipes & Spa

Everyone (9) Couples (3) Family (3) Other (1) Friends (1)
4 out of 5
Perfect location and on the beach. It is sad that the sunbeds in front on the beach are not the Property of the hotel

Posted by on 31 Jul 2022

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4 out of 5

Hotel with sea view.

Location: Location is great, close to shops, bars and resturants. Local bus service is also very close.
The hotel is of a good standard well located for all the amenities, it's clean, the staff are very helpful. The only thing is there are only a few rooms with a proper sea view, most have a glimpse of the sea.

Posted by , from Midlands, uk on 18 Oct 2016

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3 out of 5
Als wir das Hotel buchten, war einer der Hauptpunkte, dass stand, dass es kostenlose Parkplätze gibt. Da wir die Region nicht kannten, war das für uns besonders wichtig. Stellte sich jedoch heraus, dass die PP gar nicht nur für das Hotel sind sondern öffentlich. Wir konnten früher Einchecken, was für uns angenehm war. Als wir das Zimmer betraten war halt sofort klar, dass dies so ein 'Massentourismus'-Hotel ist. Vom Balkon sah man auf den Nachbarsbalkon und dieser blickte halt auch ins Zimmer rein. Was uns aber besonders störte war die fehlende Hygiene beim Frühstücksbuffet. Wir sind nicht besonders anspruchsvolle Touristen jedoch sind wir doch erst eben durch eine Pandemie wo Hygiene grossgeschrieben wurde. Das Buffet war aber pures Gegenteil. Es wurde gehustet, alles mit den Händen angefasst (Brot, Käse, Früchte, etc) und die Butter war ein grosser Block wo sich jeder nach Belieben anschneiden konnte. Wir haben einmal kurz gefrühstückt und dann diesen Raum für den Rest (5 Nächte) unserer Reise gemieden. Dasselbe gilt für das Fitness. Auch da wurde nicht gelüftet und die Geräte erinnerten an ein altes Fitness aus den 80er Jahren. Wurde gemieden für den Rest der Reise. Noch ein Punkt: Besonders hinsichtlich Hygiene fanden wir, dass die grossen Flaschen Seife, welche jeder anfassen muss um zu öffnen und zu schliessen hygienisch ein Albtraum sind. Umweltfreundlich sind sie ja gut aber trotzdem. Das Zimmer war hingegen sauber und die Grundausstattung gut auch wenn etwas alt.

Posted by on 18 Sep 2023

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4 out of 5
Sehr nett junges personal am pool geht so sonst top

Posted by on 18 Aug 2023

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3 out of 5
L’hôtel a une excellente situation mais malheureusement il mérite vraiment une rénovation. La chambre parental dispose de deux lits cotes à côtes et ils sont vraiment petits et pas confortable. Les enfants ont dormis sur les canapés qui sont à leurs tour vraiment inconfortable le matelas est très fin. Le point négatif est la propreté qui laisse vraiment à désiré. Nous avions du sable tout les jours dans la chambre le sol ne peut être nettoyé correctement sans aspirateur. Le balcon a été nettoyé une fois durant le séjour. Les bouteilles ou autres déchets ne sont pas touchés.. les draps de notre lit malgré qu’ils étaient sal n’ont pas été changé. La seul fois que j’ai voulu regarder la TV j’ai vu que toutes les chaînes étaient en allemand et il n’y avait aucune chaîne en français. J’ai été déçu par tout ses points. Hormis tout cela la situation est excellente et la plage est très belle. Nous ne reviendrons pas à cette adresse en famillle pour tout les points mentionnés.

Posted by on 7 Aug 2023

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4 out of 5

Posted by on 1 May 2022

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5 out of 5
*

Posted by on 20 Apr 2022

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4 out of 5
Man sieht das die Anlage schon etwas älter ist. Es ist sehr ringhörig und die Zimmer sind eher klein..

Posted by on 19 Aug 2021

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5 out of 5

Posted by on 7 Jul 2021

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5 out of 5

Posted by on 23 Jul 2019

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Comment from Hotel Management

26 Jul 2019 by Joan

Muchas gracias por su estancia, apreciamos su comentario.

About the Grupotel Los Príncipes & Spa

Location Carrer Galio, 31, Muro, Mallorca 7458

Property Features

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grupotel Los Príncipes & Spa such as a complimentary children's club and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, a steam room and a fitness centre. Self parking is free. This 4-star Muro hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 5 levels
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Grupotel Los Príncipes & Spa offers 221 accommodations with minibars and a hairdryer. Rooms open to balconies or patios. Plasma televisions are featured in guestrooms. Bathrooms include a shower. This Muro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Minibar
  • Plasma television
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe (surcharge)
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Buffet Restaurant – This buffet restaurant serves breakfast, lunch and dinner.

Bistro – This beachfront bistro serves brunch, lunch and light fare.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Volleyball on site
  • Miniature golf on site

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7 for children
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grupotel Los Principes Hotel Playa De Muro
  • Grupotel Los Principes Playa De Muro, Majorca
  • Grupotel Los Principes & Muro
  • Grupotel Los Príncipes & Spa Muro
  • Grupotel Los Príncipes & Spa Hotel
  • Grupotel Los Príncipes & Spa Hotel Muro
  • Grupotel Los Príncipes Hotel Muro
  • Grupotel Los Príncipes Hotel
  • Grupotel Los Príncipes Muro
  • Grupotel Los Príncipes

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.