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Shoreline Inn & Conference Center, an Ascend Collection Hotel

3.0 star property

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Photo gallery for Shoreline Inn & Conference Center, an Ascend Collection Hotel

2 restaurants, breakfast served
Exterior
Exterior
Property entrance
Suite, 1 King Bed, Non Smoking (Upgrade) | Desk, laptop workspace, blackout curtains, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Kitchen
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

View in a map
750 Terrace Point Blvd, Muskegon, MI, 49440
  • Place, VanDyk Mortgage Convention Center
    ‪6 min walk‬
  • Place, Frauenthal Center for the Performing Arts
    ‪6 min walk‬
  • Place, Lake Express Ferry Terminal
    ‪7 min drive‬
  • Airport, Muskegon, MI (MKG-Muskegon County)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(59 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(62 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds Smoking policy Non-smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, Multiple Beds Smoking policy Non-smoking

8.4 out of 10
Very good
(8 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade) | Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Non Smoking (Upgrade)

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Shoreline Inn & Conference Center, an Ascend Collection Hotel

Victorian hotel with 2 restaurants and 2 hot tubs
Along with 2 restaurants, this smoke-free hotel has a marina and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a 24-hour business centre. Change of towels is available on request
Shoreline Inn & Conference Center, an Ascend Collection Hotel offers 140 accommodations with coffee/tea makers and a hairdryer. 27-inch flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchenettes with microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Muskegon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Shoreline Inn & Conference Center, an Ascend Collection Hotel. During your stay, you're just a quick walk from VanDyk Mortgage Convention Center. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • For dining with a beachfront location, stop by The Lake House Waterfront, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of VanDyk Mortgage Convention Center and Frauenthal Center for the Performing Arts
Shoreline Inn & Conference Center, an Ascend Collection Hotel offers its guests a marina, 2 hot tubs, an indoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A seasonal outdoor pool, a library, and barbecue grills are also featured at the business-friendly Shoreline Inn & Conference Center, an Ascend Collection Hotel. Self parking is free.

This Victorian Muskegon hotel is smoke free.

The Lake House Waterfront – This beachfront restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Lake Effect Bistro – This beachfront bistro only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Lake Effect Bistro – This beach coffee shop serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • The Lake Effect Bistro
  • The Lake Effect Bistro
  • The Lake House Waterfront

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (5,000 square foot of space)

Outdoors

  • Barbecue grill
  • Dock
  • Marina
  • On the bay
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Shoreline Hotel
Shoreline Inn Conference C Ascend Hotel Collection
Shoreline Inn Conference Center Ascend Hotel Collection
Shoreline Inn Conference Center an Ascend Collection Hotel
Shoreline Inn & Conference Center, Ascend Hotel Collection Hotel

Reviews

Shoreline Inn & Conference Center, an Ascend Collection Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 633 out of 1006 reviews
Rating 8 - Good. 217 out of 1006 reviews
Rating 6 - Okay. 93 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel with a friendly staff. Beautiful view of Lake Michigan!
Stayed 1 night in Jul 2025

4/10 Poor

Matthew

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The staff was very nice. Restaurant next door had great food and excellent food. The room was in desperate need of updating and remodeling. Water damage, horrible cheap shower that’s been patched, ceiling in bathroom coming down, dirty and smells. More noise than we’ve ever experienced. Did not sleep! Was one of the worst stays we’ve had. If there was going to be a Harley convention in town this should’ve been mentioned at booking time.
Stayed 1 night in Jul 2025

4/10 Poor

Michael A

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Good luck sleeping

Nice older building, but the furniture showed it's age. People in the room next door were EXTREMELY LOUD - unsupervised kids. I talked to the front desk about them TWICE (which I normally never do) and they were not much help. They finally quieted down after 11pm, but by then we really couldn't enjoy our stay. Left early in the morning to catch the ferry, so no problems in the am. The front desk staff were friendly, but not super helpful. The balcony view was fabulous, but not worth all the trouble with the "neighbors"
Stayed 1 night in Jul 2025

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely beautiful and clean

Really beautiful room. The only complaint is that the balcony had dozens of orb spiders at dusk so he couldn't open the balcony doors overlooking the lake at night.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Disappointed.

Hotel is outdated. Rooms were tiny. We had to switch rooms after our first room had a broken bed. Our second room had a couple other broken things in it (desk chair, fridge shelves…etc) lots of spiders outside the window, overall looks nice on the outside, but the inside needs major re-vamping.
Stayed 3 nights in Jul 2025

4/10 Poor

Catherine

Liked: Cleanliness
Disliked: Property conditions & facilities

Loud AC and very dated room. Clean!

Hotel was quite dated for the value. Room was very clean and location on the bay was nice. The A/C unit was so loud it was hard to sleep with it coming on and off so we just left it on loud all night. Would not recommend the stay and would definitely not pay this much for the outdated loud room.
Stayed 1 night in Jul 2025

6/10 Okay

patti

Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities

Over 200.00 a night don't bite

For the cost, the room was not worth. Room small, very average with tiny tv loud air conditioner, old bathroom. View was nice after we informed front desk our room smelled like smoke ( that room was pretty bad).They moved use to the second room. Hair dryer blew up and front desk promptly brought another one. The location was good but would not stay here again for the cost. Also a $100 charge is issued on your credit card which will be credited back in one to two weeks. I've never liked that concept because they already have your card on file, why chargd the hundred?
Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Yousef

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had the perfect room to watch the fireworks display from our balcony. We liked having the two dining options on the property. Enjoyed the view from our balcony. When checking out it was VERY busy and there were no baggage carts available, after waiting for an hour on one. We carried our luggage, cooler, etc to our car.
Stayed 2 nights in Jul 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel for a couple day stay with my family. Great location and great staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Darren

Stayed 2 nights in Jun 2025

10/10 Excellent

Destiny

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, very nice staff. Property is clean, beautiful pools and views.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jul 2025

10/10 Excellent

Cathy

Liked: Cleanliness
Stayed 2 nights in Jul 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than your typical hotel.

Nice property, nice view, neat feel to the hotel, very clean. Walls seem a bit thin.
Stayed 2 nights in Apr 2025

6/10 Okay

Jackie

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The view of the lake and the marina are amazing !
Stayed 1 night in Jun 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Loretta

Stayed 1 night in Jun 2025

10/10 Excellent

Rachael

Stayed 1 night in Jun 2025