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Holiday Inn Mutare by IHG

4.5 star property

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Photo gallery for Holiday Inn Mutare by IHG

Breakfast, lunch and dinner served
Suite, 1 King Bed, Mountain View | View from room
Meeting facility
Terrace/patio
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Cnr Aerodrome Rd/3rd Street, Mutare
  • Place, Mutare Museum
    ‪9 min walk‬
  • Place, Leopard Rock Golf and Country Club
    ‪17 min drive‬
  • Place, Vumba Botanical Gardens
    ‪36 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down duvets, memory-foam beds, minibar

Standard Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, City View (Mountain View)

Standard Room, 1 King Bed, City View (Mountain View) | City view

Standard Room, 1 King Bed, City View (Mountain View)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down duvets, memory-foam beds, minibar

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, City View (Mountain View)

View from room

Standard Room, 2 Double Beds, City View (Mountain View)

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | Room amenity

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down duvets, memory-foam beds, minibar

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Mountain View

View from room

Standard Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down duvets, memory-foam beds, minibar

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, City View

Premium bedding, down duvets, memory-foam beds, minibar

Standard Room, 2 Single Beds, City View

  • City view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Mountain View

Suite, 1 King Bed, Mountain View | Premium bedding, down duvets, memory-foam beds, minibar

Suite, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Mutare by IHG

Along with a full-service spa, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, spa services and 24-hour room service.
Holiday Inn Mutare by IHG offers 96 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
During your stay at Holiday Inn Mutare by IHG, you're just a quick walk from Mutare Museum. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • 7 minutes on foot from Mutare Museum and a 4-minute drive from Sakubva Stadium
  • Airport shuttle service available for a fee
Holiday Inn Mutare by IHG offers its guests a full-service spa and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business centre and meeting rooms are available. Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Holiday Inn Mutare by IHG. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Mutare hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Hotspring Restaurant – This restaurant serves breakfast, lunch and dinner.
Foresters Bar – On-site bar.
Aloe Bar – This bar overlooks the pool.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 121.60 to 310 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Aloe Bar
  • Foresters Bar
  • Hotspring Restaurant

Things to do

  • 24-hour pool access
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 16

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Mutare by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 121.60 to 310.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access is available 24 hours a day.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

African Sun Amber
Holiday Inn Mutare Hotel
African Sun Amber Mutare
African Sun Hotel
Amber Hotel Mutare
African Sun Amber Hotel Mutare Zimbabwe
African Sun Amber Hotel

Holiday Inn Mutare by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 17 out of 37 reviews
Rating 8 - Good. 13 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A couple of hiccups at the start but staff and management rallied and made the stay very enjoyable. The service from everyone was first class. I can personally recommend the breakfast! Fantastic buffet, eggs poached to perfection and best cream donuts in Zimbabwe! Convenient location allows walking around cbd and great to park the car off the busy streets.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mpumelelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and exceptionally clean rooms, food was excellent
Stayed 1 night in Jun 2025
Verified

8/10 Good

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a holiday
Stayed 3 nights in May 2024
Verified

8/10 Good

Nomonde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good and comfortable place to stay
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service in a quiet environment.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Friendly staff and good restaurant
Stayed 7 nights in Oct 2023
Verified

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice place for a weekend gate away
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean; staff was very courteous and helpful.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Narine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location..staff were excellent and addressed the minor issues we encountered promptly and effortlessly with a great attitude.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Gift

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very professional. Room was spacious and had an excellent view of the city.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Naboth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on on everything. This is the only Holiday Inn where a manager called to ask if we checked in smoothly and if we need anything etc
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent

It was amazing. Cleanliness was excellent throughout my stay
Stayed 3 nights in Dec 2022
Verified

8/10 Good

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly environment

An amazing environment full of friendly and professional members of staff. I really felt at home.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Dinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in excellent form and staff courteous The breakfast was disappointing
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The aircon didn’t work at arrival for all the rooms due to them using a small generator. However, very nice, clean, safe, manager addressed all our issues and concern. They switched to the big generator as soon as I complained within a few hours.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Hot water in shower Luke warm at best
Stayed 1 night in May 2023
Verified

6/10 Okay

Ann Marie

Liked: Cleanliness, staff & service
Functioning the aircon took some time, the extortionate fees for the food service was a put off. Breakfast in the morning was stipulated at $30\person and was quite a shock. Non of their menus have prices, and forces customers to pay that fee. Eating there for a day could result in more than $90/person per day, at the end of your stay, the amount you would pay for food would outweigh the price for the accommodation. There is mention of a swimming pool, adding value to their ranked system as an intercontinental hotel, however this was far from true, with many staff not being transparent about the fact that there is no swimming pool at this hotel, the area used to extend the rearaurant. We were informed that, the pool was out of service for winter, just to be made aware that there was no pool on our last day. The wifi was a problem as it was an unsecured network, and created issues with payment, where we had to get cash externally to pay for meals. The hotel was clean, though noise levels were quite high, with late night revellers akin to bar level as wel as the early mroning kitchen staff, with the banging and clattering waking one up quite early. The smell of the cooking food permeating into the room. Staff were pleasant and friendly, however they equally did not have the knowledge to forward valuable information about food pricing and were participants in accepting that $30\person was a reasonable price to be slapped with, without prior impression of pricing.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Melania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 1 night in May 2022
Verified

6/10 Okay

Ritva

Holiday Inn, Mutare, Zimbabwe

Hotelli mainostaa asioita, joita heillä ei ole. Menin hotelliin uima- altaan ja kylpylän takia, joita kumpaakaan ei ole ollenkaan. Hotellissa ei tiedetty tulostani, kuten ei missään paikassa, jotka olen varannut Hotels.comin kautta. Yritettiin järjestää uima-allas paikkaa, mutta ei sekään onnistunut. Ehdotettiin hierojalla käyntiä kylpylän sijasta. Hotellissa oli sauna, jota kokeilin. Sauna itsessään hyvä, mutta suihkut kuntosalin toisella puolella. Ei pukeutumispaikkaa, ei mahdollisuutta sulkea ovia, ei ripaa saunan ovessa sisäpuolella ym. Aamiainen hyvä, mutta kallis. Sauna unohdettiin lämmittää sopimuksista huolimatta. Mentyäni saunaan, se oli kylmä. Henkilökunta yritti selittää ja osa ymmärtäväisiä. Huone oli siisti ja mukava.
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was great. Excellent service from all the staff I interacted with
Stayed 1 night in Apr 2021
Verified

8/10 Good

Nherera

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was very clean and is centrally located in Mutare.
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

No privacy at all

The staff opened the door while I was in the room. The reception said that I had no tag of 'Do not disturb' on my door that's why. I was alone but what if you were with your girlfriend. It seems that the hotel no has feeling of sorry for this.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay! The staff is amazing, The place has everything you may possibly need
Stayed 1 night in Jan 2020
Verified

8/10 Good

Yimele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely

was lovely staying there.
Stayed 8 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Good Staff in a Tired Hotel

Staff were well trained and helpful, but the hotel is now looking tired.
Stayed 1 night in Dec 2017