Lotte Arai Resort

4.0 star property

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Photo gallery for Lotte Arai Resort

Front of property – evening/night
Indoor pool, seasonal outdoor pool, pool umbrellas
Hot springs
Reception
3 restaurants; breakfast, lunch, and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
1966 Ryozenji, Myoko, Niigata, 944-0062
  • Place, Arai Road Station
    ‪12 min drive‬
  • Place, Myoko Sunshine Land
    ‪17 min drive‬
  • Place, Akakura Onsen Ski Area
    ‪29 min drive‬

Room options

ARAI Bldg. Superior Double (1 bed)

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

LODGE Bldg. Deluxe Twin (2 beds)

9.8 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

ARAI Bldg. Superior FamilyTwin (2 beds)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

ARAI Bldg. Superior FamilyTriple (3 beds)

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

LODGE Bldg. Deluxe FamilyTwin (2 beds)

7.0 out of 10
Good
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

LODGE Bldg. Deluxe DoubleTwin (2 beds)

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

LODGE Bldg. Deluxe Quadruple (4 beds)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

ARAI Bldg. Superior Twin (2 beds)

9.4 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

ARAI Bldg. Superior Triple / Mountain view (3 beds)

9.2 out of 10
Wonderful
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

ARAI Bldg. Superior Twin / Mountain view (2 beds)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms)

  • Mountain view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

ARAI Bldg. Character Twin / Mountain view (2 beds)

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

ARAI Bldg. Character Triple / Mountain view (3 beds)

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

NEST Bldg. Deluxe Twin (2 beds)

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

LODGE Bldg. Deluxe Twin / Mountain view (2 beds)

  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

CLUB Bldg. Deluxe Double (1 bed)

  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

CLUB Bldg. Deluxe FamilyTwin (2 beds)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

CLUB Bldg. Deluxe DoubleTwin (2 beds)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

LODGE Bldg. Deluxe Suite R (2 beds)

  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

LODGE Bldg. Deluxe Suite T (2 beds)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

LODGE Bldg. Corner Suite (2 beds)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

LODGE Bldg. Deluxe Suite (2 beds)

  • Mountain view
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

LODGE Bldg. Deluxe Suite F (3 beds)

  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

CLUB Bldg. Premier Suite / Double (1 bed)

  • Mountain view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

CLUB Bldg. Premier Suite / Twin (2 beds)

  • Mountain view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

CLUB Bldg. Grand Premier Suite (2 beds)

  • Mountain view
  • 113 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Lotte Arai Resort

Lotte Arai Resort guests can head out to the slopes, sip drinks at the bar/lounge and enjoy an indoor pool and a full-service spa.
Lotte Arai Resort offers 245 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Manna. The spa is open selected days.

Public bath/onsen services include an indoor mineral hot spring (onsen). There are hot springs open between 5:00 AM and 11:00 PM.

Our customers tell us that they enjoy the overall property condition at Lotte Arai Resort. During your stay, you'll be close to Arai Road Station. Enjoy features like free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Enjoy Japanese cuisine with garden views at Asahi, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 2 hot tubs
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hot springs, a gym and a sauna
  • 11.3 mi (18.2 km) from Takada Park and 14.4 mi (23.2 km) from Iwanohara Vineyard
  • Free train station pick-up and train station drop-off shuttle service
Have fun with on-site winter activities, including downhill skiing, snowboarding and snow tubing, and in warmer months enjoy mountain biking and zip-lining. Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 hot tubs after a day on the slopes. Lotte Arai Resort helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. WiFi is free in public spaces. This ski hotel also offers karaoke, an indoor pool and a sauna. Self parking is free.

This 4-star Myoko hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Asahi – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves breakfast and dinner.
The Plate – This restaurant serves breakfast, lunch and dinner. Open daily.
BAR Ruri – On-site bar. Reservations are required. Open selected days.
Shabu-Shabu Yashiro – On-site restaurant. Open selected days.
ゴンドラレストラン Village – This restaurant only serves light fare. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 9:00 AM to 8:30 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,400 for adults and JPY 2,310 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asahi
  • BAR Ruri
  • Shabu-Shabu Yashiro
  • The Plate
  • ゴンドラレストラン Village

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Books
  • Downhill skiing
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot spring
  • Indoor pool
  • Karaoke
  • Library
  • Mountain biking
  • Playground
  • Ropes course
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Sledding
  • Snow tubing
  • Snowboarding
  • Table tennis
  • Ziplining

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Pool toys
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot spring
  • Hot springs open from 5:00 AM - 11:00 PM
  • Hot springs water temperature - 38 ºC
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Ski slopes open in mid-December, depending on snow conditions. Guests should contact the property in advance of arrival for ski slope availability.
Meals are not included in the breakfast and half board rate plans for children ages 3 and under.
Disposable personal items such as toothbrush, razor, hairbrush, and shower cap are available for a surcharge in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1100 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4400 for adults and from JPY 2310 for children
  • Crib (infant bed) fee: JPY 1100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in August and close in August.
  • Hot springs access available from 5:00 AM to 11:00 PM.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

LOTTE ARAI RESORT Myoko
LOTTE ARAI Myoko
LOTTE ARAI
Lotte Arai Resort Hotel
Lotte Arai Resort Myoko
Lotte Arai Resort Hotel Myoko

Lotte Arai Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 215 out of 416 reviews
Rating 8 - Good. 115 out of 416 reviews
Rating 6 - Okay. 53 out of 416 reviews
Rating 4 - Poor. 26 out of 416 reviews
Rating 2 - Terrible. 7 out of 416 reviews

9.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Feb 2026

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff were very courteous and helpful. Onsen facility was very good. Dining options were limited. The cafe, food court, bakery were closed after 4pm, so dinner choices were limited to the expensive restaurants, unless you have transport and willing to travel to Myoko town.
Stayed 5 nights in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful resort, incredibly friendly staff, great restaurant options and incredible skiing 2 minutes away. We stayed 6 nights and enjoyed every single minute of it. The only restaurant I couldn’t recommend is the shabu-shabu restaurant as the portions were small and not much flavour for the money. Well kept rooms, ski/ board storage was great and the onsen was one of the best I’ve visited in Japan.
Apres bar
Hotel
Bar View
Bar View
Stayed 3 nights in Jan 2026

10/10 Excellent

vincent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were all fantastic and understanding. The on site onsen is one of the best way to unwind after a full day on the mountain.
Stayed 1 night in Jan 2026

8/10 Good

Jacqui

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean, spacious modern rooms. Space to unpack bags though this was a little sparse for 2 people on a 1 week ski trip. Onsen is amazing. Staff are friendly and courteous. They speak little English but not a problem with apps. Could use more dining space as we always had to make a reservation for dinner in advance. The food was pretty good though could use more variety.overall a pleasant stay. Not much variety in ski terrain as lots was closed off due to avalanche risk. Safety is important.
Stayed 7 nights in Jan 2026

6/10 Okay

Julie

Travelled with group
Liked: Cleanliness, staff & service
The room was great. Staff very curtious
Stayed 7 nights in Jan 2026

10/10 Excellent

Oli

Stayed 3 nights in Jan 2026

10/10 Excellent

Payam

Stayed 2 nights in Jan 2026

10/10 Excellent

Jonathon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great resort for an all inclusive ski trip. Hotel is great- amazing food and facilities- especially the onsen and library space that had so many great book to look through on down day.
Stayed 6 nights in Jan 2026

6/10 Okay

Amalu

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Stayed 4 nights in Jan 2026

4/10 Poor

Lisa

Travelled with family
Disliked: Property conditions & facilities
Dinner restaurants are limited, get booked out quickly. Staff were not very helpful. Shuttle buses to other ski areas were not available during the whole time that we were there and there was no alternative offered. It seemed that they are not very helpful to offer alternative whenever something is not available, eg restaurant or shuttle buses services. Drinks are very expensive including soft drinks. $11 aud for a soft drink.
Stayed 4 nights in Jan 2026

10/10 Excellent

Hyo Jung

Stayed 3 nights in Jan 2026

10/10 Excellent

Gary

Stayed 2 nights in Dec 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities
This deserves much more than an 8.4 rating. We had one of the best ski stays ever at the Arai and we’ve stayed at Chamonix, Aspen, Jackson Hole, and Big Sky. The hospitality and food was amazing with some of the best service possible. The price was so much more reasonable than any other US destination. Thank you Lotte Arai.
Stayed 2 nights in Dec 2025

10/10 Excellent

Fawaz

Stayed 3 nights in Dec 2025

10/10 Excellent

Susana

Liked: Staff & service, property conditions & facilities
Loved our room! Everyone was friendly and the onsen was remarkable.
Stayed 1 night in Jul 2025

6/10 Okay

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

DongWook

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent facility, even more excellent staff!
Stayed 1 night in May 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great but hard to get to and only had a shuttle at certain times. Make sure you reserve a seat beforehand and that it lines up for right after your train arrives. Also bring snacks because a lot of restaurants weren’t open during the end of the snow season
Stayed 1 night in Apr 2025

10/10 Excellent

Thorin

Stayed 2 nights in Mar 2025

10/10 Excellent

Yohei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Kevin, Mililani

Stayed 4 nights in Feb 2025