Great location. Walking distance to good resturants Parking garage is very tight even for an SUV but the parking lot for larger vehicle is directly across the street. The mattress needs to be replaced. They are worn out. And you do have to check in at the front desk to get a wristband, if you donât security will ask you to leave until you get one. We had no idea about this. Overall a nice place to stay for the weekend. Pool and lazy river is lackluster compared to other resorts weâve stayed at. But it was a nice smaller resort. No WiFi info was provided if you need that.
The check in process was dismal. They will NOT hold your bags until the room is ready - supposedly due to covid. This was a major problem when your flight is in the morning and you have to carry around your luggage. I was promised that we would be on a priority cleaning for our room and that wasn't true. I had to keep asking and our priority check in was a whopping one hour early. Then our room didn't even have clean floors. The coupons for all the free stuff? They weren't for the close attractions so they went unused. Also, the pool bar was sporadically open. The location is great but the property management and staff were not.
The unit was excellent, with a view of the ocean that was perfect. Some of the light fixtures were a little rusty but the for the price this was a great deal. The common areas were in need of upkeep, there was garbage in the halls and elevators with no visible maintenance people but the resort was very busy with many families. The lazy river pool was covered with tubes to float on and a bar next to it. The beach was right out the back of the building with umbrellas and chairs for rent at $40 a day. This was our first time in Myrtle Beach, which we found very family friendly. We would definitely come back.
0.7 walk to the festival. Security was rude and obnoxious, kinda felt like she was harassing us our last night staying. The shower has a little bit of mold but this was a good stay weâre already saying weâd return next year. Parking and room access from garage is good. And Jay the pool bartender was top tier literally AMAZING! We didnât even go to the beach any days we were here we stayed by the pool tanning and hanging out because he was so much fun !
We had no broom or vaccum to clean the sandy floors. The cleaning service will only clean once a week. When staying on the beach that's unacceptable with the sand and towels we needed it cleaned often. So on my trip I'm having to clean my room. Compared to the other 12 families that stayed in the facility our unit was charged several additional fees than what rest of our group was charged. Other than that we made the best out of our vacation.