This hotel isnât even like the pictures. My room wasnât even clean when I went to check in at 5pm .. Room wasnât even what I paid for . Canât even park in the parking lot itâs blocked off . Donât stay here at all .
Do NOT book this hotel.Pictures are not of this hotel.Told us they did not have our room after traveling all that way.Wanted to give us a smaller room and people sleep on the floor.No TVâs in the hotel worked.The old name was Sea Mist Hotel. Look it up on TikTok and see videos others have posted, absolutely disgusting.Wish I would have researched before booking, never again. Glad they say they didnât have our room. Blessing in disguise. This should be illegal.
The pictures amd seeing it person does not and i mean does not match. False advertisement at its finest. The office was hot, had 2 people that look no older than 17. While i was standing in line i was overhearing what other people had to say. But i took it upon myself to see for my self and when i say they wasnât wrong. They wasnât. The pools look like still water that looked and smelled toxic, the room was disguising, parking was crazy. Walking to the room all i could smell was a sewer smell, like someone was smoking weed, diapers and trash all over the place. I went back to the front office and told i guess the manger that i needed a refund and he agreeded(i havenât yet to receive). I do not recommend this place to anyone unless you want to be staying in filth
Run, this Hotel is disgusting! Youâve been warned
This was the worst hotel Iâve ever stayed in. First the pictures are very misleading and the hotel doesnât have anything to offer as it was stated. The rooms had bugs and poop on the wall, the elevator did not work and the fire alarms were ripped from the walls! Trash left in the rooms and beds not made up. There was no towels, tissue, nor soap in the room. The pool area was NASTY no way anyone could swim in it, there was trash piled up along side the walk way. The t.v. Did not work and there was no WIFI! It was supposed to have a mini fridge but there was no fridge the bath tub was nasty and the shower curtain had mold all on the. The building reeked of hot piss. This was a disaster and very disappointing! This hotel should be closed immediately. The parking was horrible you have to parked one to two blocks away just to get parking. The parking garage thatâs is delegated for this hotel is due to fall in at anytime and letâs not forget that the name of the hotel thats being advertised is not the actual name of the hotel! The name is Sea Mist something totally different than whatâs on hotel.com never again! The staff was cool but still no help no one knew anything and pretended to be surprised that the rooms we this filthy! There were multiple guest in the lobby at one time with the same issue so this wasnât just a missed room the was a whole jacked up hotel not just one of there buildings but ALL of there buildings! They need to do better because this ainât it! Just nasty!
It looks nothing like it is advertised. The place is trashy. No working elevator. The pool is disgusting and closed. The room wasnât cleaned. Had dirty, stained sheets. Asked for clean sheets but never received any. Bathroom had something spilled everywhere. Balcony door was screwed shut. Air worked in 1 room. Tv was unplugged and sitting in the floor. Towels were stained. Nowhere to rinse when coming off from the beach.
-10/10
NO TV
NO WIFI
NO TISSUE
DEAD BUGS
PLACE LOOKS NOTHING LIKE THE PICTURES.
DO NOT STAY HERE!!!!â WORSE PLACE EVER
ROOM WAS DIRTY WITH ROACHES
I HAVE HAD BETTER SERVICE AT
A RED ROOF INN. THIS PLACE NEEDS
TO BE TORN DOWN.
Balcony was screwed shut (no access)
Trash in drawers
No cable or wifi
Elevators broken
Mini fridge lukewarm
No parking near hotel
Had to park across the street
Only one TV was available but it was not even working. Walk to my car from Hotel was more than a block away Not enough parking was the worst. Elevator never worked so we walked too many times on stairs. No pools.
One had green dirty water and the other one had old beer bottles and looked unclean.
The name of the Hotel is Sea Crest not the name posted in this add, so I was going between three hotels trying to find the right one. The toilet clogged on our first day and we had to buy our own plunger. Not well maintained.
Im not sure why Hotels.com would continue to allow this hotel to advertise falsely on there app..it is really a reflection of ur app as well thank goodness it only cost me 70$ to cancel..This is an unfortunate cost to many families who trust in these apps for quality and integrity...
Well for starters it was false advertising for real because the hotel didn't look like nothing online at all. Also it went by a different name. I put in for ocean view and I didn't get that at all. Also the bathroom didn't have hand soap to wash your hands with so we had to wash our hands with shampoo. Also the TV had to be hooked up to wifi to watch it. Also I had to kill a spider on the shower curtain out first day there.
The place was horrible, when we got there it looked shady. Then before we could even let them know that we wasnât staying there the man at the so called office told us that we didnât even have a room to stay in and he was refunding our money, well I still havenât seen it yet so I will be contacting someone else about this place. This use to be a beautiful place years ago and now I wouldnât even let my pets stay there. I do not recommend anyone to stay there . And shame on Hotels.com for even posting this place on their website and all the other websites as well. I donât understand why they can even post this place.
Do not book this property! They are catfish. Nothing like the pictures, they literally took pictures from surrounding facilities and posted them as theirs. I had to get another room due to the room not having AC, tv not working, balcony door didnât open when I got there. THEN, Got another room guy didnât even know it was people in the room he tried to give us. Couldnât swim in the pool, it was dirty anyway, overall. It was a disaster and disappointing. Smh FALSE ADVERTISEMENT. Donât waste your money.
It was awful!!! No towels, tv didnât work, pools were closed, dirty wash clothes in the tub, creamer in the coffee pot. Ac didnât work, mini fridge didnât work and we had to pay $27 for parking because the parking lot was under construction. It was reported and nothing was done.
Worst experience, falsified pictures, staff was unprofessional, nothing worked ,electricity,water the pools werenât filled it wasnât sanitary Iâm a small bowel transplant patient it was so unhygienic that if I stayed I would have gotten sick
The name of the hotel wasn't what I booked, It was called Sea Mist. At least 3 buildings none connected so it was a back and forth thing. Going to our room there was a dirty pair of underwear thrown down on the steps. It got worse from there. We went back to the reception desk and asked for a refund. They stated they had requested one. My wife called Hotels.Com to verify. They had not done so. She filed for a refund, Three days later we get a message from Hotels.com stating they could not get in touch with them, therefore, no refund. One number is in New York - it disconnects and the other's mailbox is full. Avoid this place like the plague!
Gave me a room with no bed... now i am fighting to get my refund... already been a week an i am being told that they havent came to a decision yet.... ppl in front of me had bed bugs head borad broke tv not working was suppose to be down there for country music fest that i had to miss out on due to not getting refunded...