The property smelled very bad once you entered there was also a ton of roaches and palmetto bugs everywhere the TV did not work, and the beds were extremely uncomfortable
Property was fine. I didn't have very high standards because just 2 of us came up for a weekend of golf. The accommodations were super clean. Neighborhood was quiet. Elevator to the 4th floor was a game changer. There was a lot to offer that we did not take advantage of. We didn't even go to the beach.
The property was fine, but Vacasa property management dropped the ball. I let them know we would have a late arrival, and they assured me that the mandatory welcome packet with parking tags would be available via lock box outside their office which was a 15 minute drive away from our room. They never gave us the code to open the lock box, so it was 10 pm, and I was standing in a parking lot calling them, and no one answered. We drove to the property anyway, and they wouldn't let us through the gate without the parking tags. We were sent to another hotel this late at night to talk to a front desk person who could hopefully help. He happened to work at both hotels part time and called in a favor to his friend who wrote a parking tag for us so we could get on the property. We drove back to the Vacasa office in the morning because there is a $200 fine if you don't return this packet at checkout, and again, the office was locked and no one ever picked up the phone. Finally, someone showed up to the office and asked why we were there. After the explanation, she apologized and said quite a few guests were never given their codes to get the parking tags. So this is a recurring problem that they don't care to solve. You can't get through the security gates without the parking tags, and the parking tags are the ONLY thing in the "welcome packet." They should leave the tags with the security gate staff who are there 24/7.
We stayed for one week and loved every second of it! Nice roomy place that is quiet and a nice walk from the beach. Owners are great and had good communication lead up to, during, and after our stay! Recommend 10/10
The property is in a resort, very quiet and peaceful. Everything looked newly renovated. We only stayed for two nights as we attended a wedding and spent most of the time away, but it had everything we needed. The screened veranda is also very nice feature where we could sit and drink coffee in the morning.
The condo was clean and comfortable. The check in process was a bit of a problem, however. The instructions received and online lock pictures did not match the door at the condo. Phone calls were necessary and even then it took a while to figure how to open the door. After a long drive, 90% humidity and 90 degree temperature I was quite frustrated with the situation. After about 45 minutes the problem was finally resolved and then things were fine.
We really enjoyed our stay. Would ask for cleaning supplies to be left. We had no dust pan when sweeping. Also no mattress pad on a bed that was covered in plastic with only a sheet on top. A toilet plunger was needed so we did end up buying these items We did not have enough linen for 6 people but we made do. These are not meant to be critisms just things to ask for before arrival. We had a great experience and would like to come back next year. I highly recommend it!