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Hyatt Place Mystic

3.0 star property

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Photo gallery for Hyatt Place Mystic

Property grounds
Property video
Exterior
Marina
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
224 Greenmanville Ave, Mystic, CT, 06355
  • Place, Olde Mistick Village
    ‪5 min walk‬
  • Place, Mystic Aquarium and Institute for Exploration
    ‪10 min walk‬
  • Place, Mystic Seaport
    ‪19 min walk‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪11 min drive‬

Room options

View all photos for Guest Room, Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Room, 2 Double Beds

9.0 out of 10
Wonderful
(72 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Room, 1 King Bed

9.4 out of 10
Exceptional
(96 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (High Floor 1 King Bed)

Premium bedding, in-room safe, desk, laptop workspace

Room (High Floor 1 King Bed)

9.4 out of 10
Exceptional
(63 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor 2 Double Beds)

Premium bedding, in-room safe, desk, laptop workspace

Room (High Floor 2 Double Beds)

8.8 out of 10
Excellent
(60 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Hilton Mystic

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  • Free WiFi
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includes taxes & fees
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Hilton Mystic

About this property

Hyatt Place Mystic

Hotel with free parking, a quick walk to Olde Mistick Village
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place Mystic offers 79 accommodations with a safe and designer toiletries. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Mystic hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Hyatt Place Mystic's great location gets high marks from our customers. During your stay, you're just a quick walk from Mystic Aquarium and Institute for Exploration. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, overall comfort and spaciousness
  • Within a 10-minute walk of Olde Mistick Village and Mystic Aquarium and Institute for Exploration
  • Dogs welcome for a fee
Hyatt Place Mystic offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 752 square feet (68 square metres) and includes conference space. The business-friendly Hyatt Place Mystic also features concierge services, express check-out, and an ATM. Self parking is free.

This 3-star Mystic hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Mystic has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 752 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 14 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 11 for adults and from USD 11 for children
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open on 11 April and close on 13 October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Hotel Mystic
Hyatt Place Mystic
Mystic Hyatt Place
Hyatt Mystic
Hyatt Place Mystic Hotel Mystic
Hyatt Place Mystic Hotel
Hyatt Place Mystic Hotel
Hyatt Place Mystic Mystic
Hyatt Place Mystic Hotel Mystic

Hyatt Place Mystic Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 809 out of 1135 reviews
Rating 8 - Good. 218 out of 1135 reviews
Rating 6 - Okay. 57 out of 1135 reviews
Rating 4 - Poor. 30 out of 1135 reviews
Rating 2 - Terrible. 21 out of 1135 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Nayda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and well maintained hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Simone

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was great room was great people were very nice property was amazing Great trip
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Milly

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The hotel itself is pretty nice. The pictures are a little misleading because it looks like the pool is a rooftop pool with a great view, but its not. The pool was good, but wasn’t clean when we used it. There was a lot of hair floating around. The room was nice and a good size. It was 2 adults and a child staying in the room. The bathroom should definitely be bigger because its hard to open and close the door once you’re inside. The room looked like it had been cleaned prior to our arrival, but the carpet had a lot of animal hair. We noticed it because we were walking in our socks and when we looked they were covered in animal hair. We didn’t ask to switch rooms because we were exhausted and only there for the night. The extra blankets were super stiff and had hair on it also. Overall our trip to Mystic was nice, but not sure we would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Stayed 2 nights in Jun 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy & Welcoming

Everyone was hospitable & welcoming from the moment we arrived. We left our bags before check in & sat in the cool lobby & had a drink & lunch. It was clean, quiet & comfy, well come again
Stayed 1 night in Jun 2025

8/10 Good

Courtney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
So we stayed in double with my father, my husband and 3 kids. It fits 6 people, however, the bathroom wasn’t ideal. It’s small and the toilet is very close to the bottom of the floor. My father who has trouble walking and bending had a very hard time using it. Also, our floor had a weird smell to it, not the room but the floor. The pull out bed wasn’t that comfortable too but it’s a pull out bed so it’s what is expected. The room was very clean though and the staff was great. If we were to stay again it probably would be separate rooms for more space and because of the pull out bed.
Stayed 2 nights in Jun 2025

8/10 Good

Mikaela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay right in mystic.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, all staff are welcoming and accommodating. Clean, spacious suite. Conveniently located to major activities. Highly recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Great service, nice rooms. Very accommodating
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities
Rooms are big with nice pool and bar area. Food was good
Stayed 1 night in Jun 2025

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a safe quiet area but near a walkable downtown
Stayed 1 night in Jun 2025

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the breakfast the staff was very friendly and kind. There is a lot of stuff near by to do it is walkable if you’re willing to walk but if not its about a 10 minute drive to the town with all the shops and dinning options. Great area for couples and families
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Property conditions & facilities
.
Stayed 1 night in Jun 2025

4/10 Poor

Tom

Stayed 1 night in Jun 2025

10/10 Excellent

Yahaira

Liked: Cleanliness, staff & service
We had a great experience! The service was outstanding, room very clean and enjoyed the amenities!
Stayed 2 nights in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 out of 10 will stay again

Absolutely perfect stay
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We needed to change rooms and staff went above and beyond to help us. Our stay was very great! Hyatt Place Mystic is perfectly located near attractions and the highway, making it the perfect place for us to stop mid-way when we travel to visit our son in NYC.
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family get together and accessible to all Mystic events!
Stayed 2 nights in May 2025

10/10 Excellent

Eric, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just a couple minutes drive to downtown Mystic and within a 10 minute walk to the aquarium. It was the perfect location. The staff were all super friendly. I would definitely stay here again!
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location for exploring Mystic and surrounding attractions. Friendly staff and good sized, well appointed rooms.
Stayed 2 nights in May 2025

8/10 Good

Jihan

Stayed 1 night in May 2025

10/10 Excellent

Roderick, Old Bridge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2025