Alpine Lodge

3.0 star property

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Photo gallery for Alpine Lodge

Exterior
Bar (on property)
Children’s area
Lobby
Free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Bar
  • 24/7 front desk

Explore the area

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4972-2 Oaza happo, Hakuba, Nagano, 399-9301
  • Place, Hakuba Ski Jumping Stadium
    ‪2 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪12 min walk‬
  • Place, Happo-one Adam Gondola
    ‪15 min walk‬

Room options

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

Double or Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Family Suite for 4 Guests

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Family Suite for 5 Guests

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Single Beds OR 5 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Alpine Lodge

Alpine Lodge offers a convenient ski shuttle service; those who skip the slopes can take advantage of a bar/lounge, ski storage and ski passes. Housekeeping is available on request.
Alpine Lodge offers 5 accommodations. This Hakuba lodge provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. Housekeeping is offered on request and hairdryers can be requested.
4 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are 15 hot springs open between 10:00 AM and 10:00 PM.
Our customers tell us that they can't get enough of the helpful staff at Alpine Lodge. During your stay, you're just a quick walk from Hakuba Ski Jumping Stadium. You'll find features such as free WiFi in public areas, free self-parking and a free ski shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Splash around at the waterslide or swim in the 4 indoor pools
  • Amenities include TV in a common area
  • On-site recreation includes mountain biking, hiking/biking trails and bicycles to rent
  • Just a 2-minute drive from Hakuba Happo-One Ski Area and 8 minutes from Hakuba Goryu Ski Resort
  • Free ski shuttle service
Getting to the slopes is a breeze with this mountain lodge's complimentary ski shuttle. Conveniences like ski storage, skiing lessons and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the lodge's bar.

WiFi is free in public spaces. You'll have access to the indoor pool at a partner property. Self parking is free.

This 3-star Hakuba lodge is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge

Things to do

  • 15 hot springs
  • 4 indoor pools
  • Bicycle rentals
  • Children's pool
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Mountain biking
  • Playground
  • Ropes course
  • Ski lessons
  • Ski passes
  • Ski storage
  • TV in common areas
  • Waterslide

Family friendly

  • 4 indoor pools
  • Baby toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • High chair
  • In-room babysitting
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture

Spa

  • 15 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 48 ºC

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

More

  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 16

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 12 March 2026 to 1 November 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: PayPal
Safety features at this property include a smoke detector and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Allure
Alpine Lodge Lodge
Alpine Lodge Hakuba
Alpine Lodge Lodge Hakuba

Alpine Lodge Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 28 reviews
Rating 8 - Good. 7 out of 28 reviews
Rating 6 - Okay. 4 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 3 out of 28 reviews

7.6/10

Cleanliness

9.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super friendly host.
Verified

10/10 Excellent

Hendrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shane and team made it a very pleasant experience, great accomodation
Stayed 6 nights in Mar 2025
Verified

2/10 Terrible

Katja

Disliked: Cleanliness, staff & service, amenities
The room we booked wasn’t available. We were out in an apartment that was far away from everything. There was no cab service available. The apartment was smelly and old. Obviously the owner had an issue with the neighbours because they pushed all the snow from the whole road in front of our entrance door so that we were not able to leave because we couldn’t open the door. The owner did nothing. Alpine lodge doesn’t have an onsen or breakfast and the owner is terrible. It was the worst experience we ever had. At the end the owner said he would give us a discount and refund some money which never happened!!
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Yui

Liked: Staff & service
The staff were very nice!
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Barry

Liked: Cleanliness, staff & service
Great property location and friendly staff. Older property that could do with a freshen up but was kept clean and tidy.
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

Coby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alpine Lodge Met the Mark

Had a really good experience here. The owner goes above and beyond to accomodate needs and was great for knowledge of the area. Highly recommend.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and helpful staff. Good location in a fairly quiet area and at a reasonable price. Kids had a great time too. Only way the experience could have been better is if Expedia had not caused so many problems in the booking process.
Verified

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Shane (owner) was very accommodating and helpful, overall good guy. Everyone that works there was equally helpful and in a good mood. Awesome breakfast every morning. The lodge is a short 5 to 10 minute walk to town, and to the lifts. Would definitely stay at Alpine Lodge again.
Stayed 6 nights in Feb 2024
Verified

8/10 Good

Kahli

Liked: Cleanliness, staff & service, amenities
Shayne really made this accommodation worth the visit. He’s very hospitable, knowledgeable and all round a great host. I think his breakfasts every morning were the extra mile and really great way to start a day out in the snow. Some work to be done to the place but I think the positives outweighed these details.
Stayed 6 nights in Jan 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service
As an Aussie skier abroad, this was an easy entry into skiing in Hakuba. The host is accommodating, English speaking and knowledgeable about the area. Comfortable enough place but in need of some work. Hakuba is a long way from Tokyo so keep in mind the travel times and perhaps get a car at Nagano if you want to visit multiple slopes in the valley in a short time. Give yourself an extra 3 days in your stay.
Verified

6/10 Okay

Claire

Liked: Staff & service
Staff was friendly and breakfast was great. Place was more of a hostel vibe with limited amenities. Washroom was small with drainage problems. Beds were comfy but rooms were cold. No hot tubs or pools on site but available in surrounding hotels. Walking distance to the main strip to eat but you need reservations for almost oll restaurants. Staff was friendly and accommodating. Overall place was dated but ok to stay in if you're planning to be outdoors for the day. fairly
Stayed 4 nights in Feb 2024
Verified

4/10 Poor

Darren

Disliked: Amenities, property conditions & facilities
Theer was only 1 person running Alpine Lodge for 30 guests, so room was not ready for check-in until 6.30pm, and the host was unreliable for promised pick-up and drop offs, so we had to pay for taxi's both ways. Property generally old and run down, and needs some significant maintenance, cleaning and clearing of clutter.
Stayed 4 nights in Jan 2025
Verified

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
This is not a hotel. It is closer to a hostel or backpackers. Owner and staff were kind and helpful. But the facilities were very much lacking. Fireplace/woodstove is not vented properly and the whole places is smoky. Bathroom was freezing as not heated and in need of repairs. No temperature control in your room so can be very hot. Overall properties needs a lot of repairs.
Stayed 5 nights in Dec 2023
Verified

6/10 Okay

Hayley

Disliked: Cleanliness, amenities, property conditions & facilities
We were impressed with Shane and how quick to help he was with anything needed and the rest of the team were really friendly. The included breakfast was a nice touch, if you want it and they are willing to make something you if ask. However, it was not what we were expecting and that’s why the low score from us. The place is listed as having amenities that don’t exist (swimming pool, onsen, bar which is under construction). None of these things exist. The property is very much a work in progress, with things like no lights over a dark staircase, holes in the wall in our room and a leaking toilet. A big thing for us was the fact that we got no room key, we were under the impression that it was more of a hotel than it actually was. Instead it was like a backpackers hostel. If it had been listed as such, we would not have stayed. There was a communal lounge, but as we wanted to spend time just the two of us, we didn’t want to mingle with strangers to get to watch Tv of an evening. The bedroom wasn’t nice to hang out in either, so we went out. Overall, we were disappointed with the stay and the cost for such a basic accommodation that doesn’t match ANY listing on any website. We suggest you check and update the listing to give a more honest and accurate view of what people are paying for in advance. As I’ve said, Shane was lovely, but we felt a bit mislead about what to expect before arriving.
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Terra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked what was falsely advertised as a 5-bed, 1-bath family suite but was given a much smaller 2-bed room. To make things worse, the bathroom door was locked from the inside and completely unusable for our entire stay. I notified the manager, Shane immediately, and while he promised to fix it that day, it was never addressed. We had no access to a toilet, sink, or shower—something essential, especially during a snowboarding trip. When I brought it up again, he apologized but said he was too busy. On top of all that, the room was freezing at night he said they have floor heating, which barely works. I expected much more for $294 a night and would have appreciated even a partial refund. Very disappointing experience.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

ROXANA

Liked: Amenities, property conditions & facilities
El personal fue súper amable y nos ayudaron mucho
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Makoto

Liked: Cleanliness, staff & service
オーナーがとても親切!
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Lani

Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Kevin

Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2024
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023