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Chisun Grand Nagano

3.0 star property

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Photo gallery for Chisun Grand Nagano

Daily Japanese breakfast for a fee
Lobby lounge
Japanese cuisine
Lobby
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
2-17-1 Minami Chitose, Nagano, Nagano-ken, 380-0823
  • Place, Japanese Traditional Paper Museum
    ‪14 min walk‬
  • Place, Nagano Prefectural Shinano Art Museum
    ‪2 min drive‬
  • Place, Zenko-ji Temple
    ‪2 min drive‬

Room options

View all photos for Economy Double Room, 1 Large Single Bed, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Economy Double Room, 1 Large Single Bed, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Grand Double Room, 1 Queen Bed, Non Smoking

Grand Double Room, 1 Queen Bed, Non Smoking | Desk, blackout curtains, free WiFi, bed sheets

Grand Double Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Twin Room, Non Smoking

Grand Twin Room, Non Smoking | Desk, blackout curtains, free WiFi, bed sheets

Grand Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Single Room, 1 Large Single Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 20 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Desk, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | Desk, blackout curtains, free WiFi, bed sheets

Standard Triple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite Twin

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite Twin

  • Sleeps 2

View all photos for Junior Suite King

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Grand Twin Room

Desk, blackout curtains, free WiFi, bed sheets

Grand Twin Room

  • Sleeps 2

View all photos for Grand Queen Room

Desk, blackout curtains, free WiFi, bed sheets

Grand Queen Room

  • Sleeps 2

View all photos for Standard Twin Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Standard Semi Double Room

Combined shower/bathtub, free toiletries, hair dryer, slippers

Standard Semi Double Room

  • Sleeps 2

View all photos for Standard Triple Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3

View all photos for Standard Single Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1

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About this property

Chisun Grand Nagano

Along with a restaurant, this smoke-free hotel has a microwave in a common area and conference space. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities.
Chisun Grand Nagano offers 136 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Chisun Grand Nagano. During your stay, you're just a quick walk from Saiko-ji Temple. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy Japanese cuisine while dining at ASAMA
  • Japanese breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and locker space
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Just a 3-minute drive from Nagano Prefectural Shinano Art Museum and a few minutes from Zenko-ji Temple
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 258 square feet (24 square metres) and includes conference space. Chisun Grand Nagano also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star Nagano hotel is smoke free.

For a fee, guests can enjoy a Japanese breakfast daily from 7 AM to 9:00 AM.
ASAMA – This restaurant specialises in Japanese cuisine. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,200 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily Japanese breakfast available 7 AM to 9:00 AM for a fee: JPY 2,000 to 2,000 for adults and JPY 1,000 to 2,000 for children
  • A restaurant

Restaurants on site

  • ASAMA

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 258 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 2000 to 2000 for adults and JPY 1000 to 2000 for children
  • Self-parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

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Chisun Grand Nagano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 625 out of 996 reviews
Rating 8 - Good. 307 out of 996 reviews
Rating 6 - Okay. 51 out of 996 reviews
Rating 4 - Poor. 12 out of 996 reviews
Rating 2 - Terrible. 1 out of 996 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jarett

Liked: Cleanliness, staff & service, amenities
Clean and very comfortable bed.
Stayed 2 nights in Nov 2025

8/10 Good

Joshua, SOUTH ORANGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and welcoming, which is pretty standard for hotels in Japan. 5/5. Hotel room was clean and spacious (especially compared to the hotel we stayed at in Tokyo), and also QUIET. Didn't hear a peep from our neighbors. 5/5. - We didn't ask for it when I booked, but we were put into a room on the 11th floor (top two or three floors were "grand" floors). 12th floor is the restaurant. I guess I lucked out in my booking. Laundry was coin-op on the 2nd floor. 400 Yen to wash, 100 Yen to dry for 20 minutes (I think? Maybe it was 100 Yen to dry for 50 minutes...I honestly can't recall, but it wasn't expensive). Hotel was only about a 5-10 minute walk (depending on how fast you walk) to Nagano Station, so its proximity to public transit was super convenient. There's also a Lawson on the way to/from Nagano station, so bonus points there. Breakfast was good, we only took advantage of it once. You need to buy a ticket and pay for it at the front desk by 7pm or 9pm the day before, so you'll need to somewhat plan ahead. Offered both Western and Japanese breakfasts. All around great value for the location and amenities offered. We would definitely stay at Chisun Grand Nagano again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room had a great view. However, there was some mold in the grout of the shower.
Stayed 2 nights in Nov 2025

10/10 Excellent

julia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Helpful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Efficent service and clean room.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Staff very helpful. Room spacious and clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Miho

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
People working at this hotel were very kind, very clean, and the breakfast was excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Maribel

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel, Oxnard

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and check in was super easy
Stayed 1 night in Nov 2025

8/10 Good

Nikolai

Liked: Cleanliness, staff & service, amenities
We had a good sized corner room which had a lovely view and we could watch the trains going by. The staff were friendly and the hotel was clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony Angel

Liked: Staff & service, property conditions & facilities
Great stay! Would come back
Stayed 2 nights in Nov 2025

8/10 Good

David

Stayed 1 night in Nov 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities
Room was spotless and large, and staff was very helpful
Stayed 2 nights in Nov 2025

4/10 Poor

Tania

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room appeared clean but there was a horrid smell and unable to open windows to allow fresh air in. Convenient for train station but not sound proof so the railway line was very noisy most of the night.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria, Santa Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with large size. Staff were friendly. Support for luggage forwarding was not as seamless as other hotels: the staff did not assist in calling ahead to the destination, and there was a waybill printer malfunction that staff did not seem to know how to resolve.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel, San Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay in Nagsno. Breakfast was excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t eat breakfast had a 7-11 breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Fleur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, helpful and efficient staff, coffee available in reception. Comfortable and clean, small bath and fabulous massage chair in each room. Plenty of restaurants and shopping nearby. Parking available.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jax

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Bharti

Liked: Cleanliness, property conditions & facilities, room comfort
We had a great stay with Chisun Grand. Very clean rooms, comfortable beds and the bathroom was also very clean, with fresh toels for both days. Staff also were very friendly and helpful. We are glad we stayed at Chisun Grand
Stayed 2 nights in Oct 2025

6/10 Okay

Joanne

Travelled with family
Staff were friendly and helpful. The room was in need of a dust and the mattress was hard and could feel the springs. New bedding would be great. The complimentary danishes and biscuits were a nice surprise.
Stayed 1 night in Oct 2025

10/10 Excellent

Simon-Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel, au delà de mes espérances. Fauteuil masseur dans la chambre est un plus non négligeable. Merci
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never had a cleaner hotel. Perfect!
Stayed 2 nights in Sep 2025