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Hotel Metropolitan Nagano

4.0 star property

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Photo gallery for Hotel Metropolitan Nagano

Bar (on property)
Cleanliness standards
Premium bedding, in-room safe, desk, blackout curtains
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1346 Minami-ishido-cho, Nagano, Nagano-ken, 380-0824
  • Place, Saisho-in Temple
    ‪6 min walk‬
  • Place, Nagano Prefectural Shinano Art Museum
    ‪3 min drive‬
  • Place, Zenko-ji Temple
    ‪3 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Single Room, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin Room, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(28 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Twin Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Non Smoking (with Extra Bed)

Premium bedding, in-room safe, desk, blackout curtains

Standard Single Room, Non Smoking (with Extra Bed)

9.0 out of 10
Wonderful
(15 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Single Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Single Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Metropolitan Nagano

Hotel with 3 restaurants, near Zenko-ji Temple
This hotel features 3 restaurants, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities.
Hotel Metropolitan Nagano offers 235 accommodations with a safe and complimentary slippers. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Metropolitan Nagano. During your stay, you're just a quick walk from Saiko-ji Temple. Free WiFi in public areas, 3 restaurants and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 3-minute drive from Zenko-ji Temple and a few minutes from Nagano Prefectural Shinano Art Museum
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 8 meeting rooms available. Hotel Metropolitan Nagano also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Nagano hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Iris – This restaurant serves breakfast, lunch and dinner.
Shinano – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Fan Fahr – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge – This café only serves light fare. Open daily.
APOLLO – This bar only serves light fare. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,000 for adults and JPY 1,300 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • APOLLO
  • Fan Fahr
  • Iris
  • Lobby Lounge
  • Shinano

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Local artist showcase
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 for adults and from JPY 1300 for children
  • Self-parking fee: JPY 1000.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Metropolitan Nagano
Metropolitan Nagano
Metropolitan Hotel Nagano
Nagano Metropolitan Hotel
Metropolitan Nagano Nagano
Hotel Metropolitan Nagano Hotel
Hotel Metropolitan Nagano Nagano
Hotel Metropolitan Nagano Hotel Nagano

Hotel Metropolitan Nagano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 645 out of 1001 reviews
Rating 8 - Good. 293 out of 1001 reviews
Rating 6 - Okay. 41 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Cynthia

Stayed 2 nights in Nov 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities
Excellent all round
Stayed 1 night in Nov 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities
Room was spotless. Staff courteous and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sayako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Metropolitan Nagano is directly connected from Nagano Station which is a gateway to lots of sightseeing spots. Service was impeccable, breakfast abundant and scrumptious, location so central to shopping and dining. The only thing I wish this hotel would have is a spa with public bath/sauna. With cold winter in Nagano, hot bath would make the stay perfect. Otherwise, I enjoyed everything about my stay at this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Quoc-Anh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location connected to the train station and mall. Excellent breakfast.
Stayed 3 nights in Oct 2025

8/10 Good

monifah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is super convenient right near the station. A lot a food options that are affordable. The AC works great. The room is okay but nothing bad about it
Stayed 1 night in Oct 2025

8/10 Good

Carol

Stayed 1 night in Oct 2025

10/10 Excellent

Trevor W

Stayed 2 nights in Sep 2025

10/10 Excellent

Michèle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great stay. Spacious rooms connected to Train station. Convenient, lots of options for food and access to shopping.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ngoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Wai-Cheong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a convenient location at the station
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan, Ithaca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Great Breakfast!!
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Stayed 2 nights in Sep 2025

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well fitted comfortable rooms

The rooms were good, spacious and comfortable. We didn’t use any other facilities.
Stayed 2 nights in Aug 2025

10/10 Excellent

Masao

Stayed 1 night in Jul 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, easy check in, great location next to station, highly recommend :)
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly, room was clean and spacious, and location of property very convenient to other areas of interest in Nagano.
Stayed 2 nights in Jul 2025

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with friendly staff and a wonderful breakfast! Thank you!
Stayed 4 nights in Jul 2025

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Loved this hotel. Location is perfect as it’s next to Nagano train station, bus station and taxi rank. 30 second walk to Family Mart and 2 min walk to Don Quijoti.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Fantastic location linked to Midori mall and JR Nagano station. Close to various eateries, convenient stores and DONKI. Tokyota rent a car is few mins walk away. Zenjoji bus right outside JR station.
Stayed 2 nights in Jun 2025

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location close to Nagano train and bus station (to get to the snow monkey park) - you can access the hotel using the underpass (useful when raining) and close to the shops and restaurants. Staff were lovely and attentive.
Stayed 2 nights in May 2025

8/10 Good

Han Lim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice environment, and very near to the train station. Front desk are efficient, well mannered staffs. Clean and spacious room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Priscilla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, right next to Nagano station. We had a nice stay at the Hotel, staff were friendly and helpful. Smooth check in and out. Thanks to the staff for taking great care of us.
Stayed 3 nights in Jun 2025