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Hyatt Regency Nairobi Westlands

5.0 star property

Choose dates to view prices

Photo gallery for Hyatt Regency Nairobi Westlands

Exterior
Lobby
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Junior Suite | Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
38 MUTHITHI ROAD, WESTLANDS, Nairobi, 00800
  • University of Nairobi
    ‪12 min walk‬
  • Nairobi National Museum
    ‪12 min walk‬
  • Sarit Centre
    ‪13 min walk‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪20 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Premium bedding, down duvets, in-room safe, desk

Apartment, 2 Bedrooms

  • 96 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed (Club Access)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed (Club Access)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Club Access)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Single Beds (Club Access)

  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Club Access)

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed (Club Access)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchenette | Mini-fridge, electric kettle, eco-friendly cleaning products

Apartment, 1 Bedroom

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, in-room safe, desk

Deluxe Suite

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Shower, rainfall showerhead, free toiletries, hair dryer

Deluxe Room, 1 King Bed

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, down duvets, in-room safe, desk

Executive Suite

  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, in-room safe, desk

Junior Suite

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Basic Room, 2 Single Beds

  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Apartment (Studio)

Basic Apartment (Studio) | Premium bedding, down duvets, in-room safe, desk

Basic Apartment (Studio)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment (Studio)

Deluxe Apartment (Studio) | Premium bedding, down duvets, in-room safe, desk

Deluxe Apartment (Studio)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Regency Nairobi Westlands

Luxury hotel with 24-hour health club and sauna
This hotel features an outdoor pool, a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Change of towels is available on request
Hyatt Regency Nairobi Westlands offers 219 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. 65-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hyatt Regency Nairobi Westlands, you'll be within walking distance of Sarit Centre. Free WiFi in public areas, free self-parking and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 9 minutes by car from United Nations Office at Nairobi and 12 minutes from Nairobi National Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Regency Nairobi Westlands offers its guests an outdoor pool, a 24-hour health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

9 meeting rooms and limo/town car service are available. Event space at this hotel measures 6135 square feet (570 square metres) and includes conference space. The luxury Hyatt Regency Nairobi Westlands also features coffee/tea in common area, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 5-star Nairobi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
E.A.T. – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
District 6 – This sports bar only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
The Atrium – On-site delicatessen. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • District 6
  • E.A.T.
  • The Atrium

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6,135 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Fixed shower seat
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Renovations and closures

The following facilities or services will be unavailable from April 16 2025 to April 29 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 55 per pet (varies based on length of stay)
  • Weight limit: 44 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 per person
  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property uses solar energy, plus eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
Property Registration Number 99221531

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Regency Nairobi Westlands Hotel
Hyatt Regency Nairobi Westlands NAIROBI
Hyatt Regency Nairobi Westlands Hotel NAIROBI

Hyatt Regency Nairobi Westlands Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 28 out of 32 reviews
Rating 8 - Good. 2 out of 32 reviews
Rating 6 - Okay. 0 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 2 out of 32 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Cleveland

Disliked: Cleanliness, staff & service, property conditions & facilities
I got scammed out of $50 when they promised to reverse the charge to my credit card for a airport transfer that they didn't provide.
Stayed 1 night in Feb 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, but construction noise during the day we found disturbing.
Stayed 2 nights in Jan 2025

2/10 Terrible

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior rooms are an abomination. We paid extra while there ti change. Regardless of how nice the staff were.
Stayed 1 night in Feb 2025

10/10 Excellent

Franklin

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Kristine, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I would definitely stay again. The rooms were spacious and very comfortable. The staff were attentive and kind.
Stayed 1 night in Jan 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kunj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David, San Tan Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with really modern rooms with great views and one of the nicest gyms with a sauna I’ve ever seen in a hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Raphael

Stayed 3 nights in Dec 2024

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Edmund

Stayed 3 nights in Nov 2024

10/10 Excellent

Kelvin

Stayed 2 nights in Nov 2024

8/10 Good

Waridah

Stayed 1 night in Sep 2024

10/10 Excellent

Bernadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and concerned staff
Stayed 6 nights in Sep 2024

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had great experience
Stayed 1 night in Jul 2024

10/10 Excellent

Edward

Great
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always expect the best at Hyatt.
Stayed 6 nights in Mar 2024

8/10 Good

Maja

Liked: Cleanliness, staff & service, room comfort
Modern hotel with great facilities, the gym was amazing! You felt very safe and the staff was very helpful!
Stayed 4 nights in Dec 2024

10/10 Excellent

Mea

Stayed 3 nights in Nov 2024

10/10 Excellent

seung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hoyel

El hotel prácticamente nuevo las habitaciones muy amplias. El único problema problema es el entorno en donde se encuentra el Hotel pero todo lo demás excelente así como el servicio
Stayed 2 nights in Jul 2024

10/10 Excellent

Axel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024