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Marble Arch Hotel

3.0 star property

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Photo gallery for Marble Arch Hotel

Breakfast, lunch and dinner served
Triple Room | 4 bedrooms, in-room safe, desk, free WiFi
Breakfast, lunch and dinner served
Suite, 1 Bedroom | Balcony view
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Lagos Road, Nairobi
  • Place, National Archives
    ‪5 min walk‬
  • Place, University of Nairobi
    ‪7 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪12 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

4 bedrooms, in-room safe, desk, free WiFi

Standard Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | 4 bedrooms, in-room safe, desk, free WiFi

Twin Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | 4 bedrooms, in-room safe, desk, free WiFi

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 4 bedrooms, in-room safe, desk, free WiFi

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Marble Arch Hotel

A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre. Limited housekeeping is available.
Marble Arch Hotel offers 41 air-conditioned accommodations with a safe and free newspapers. Rooms open to balconies. Cable televisions are provided.

Bathrooms include baths or showers with a rainfall showerhead, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

During your stay at Marble Arch Hotel, you're just a quick walk from Tom Mboya Statue. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of National Archives and Kenyatta International Convention Centre
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Marble Arch Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Nairobi hotel.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 9:30 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Marble Arch Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Marble Arch Hotel Nairobi

Marble Arch Nairobi

Marble Arch Hotel Hotel

Marble Arch Hotel Nairobi

Marble Arch Hotel Hotel Nairobi

Marble Arch Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 50 reviews
Rating 8 - Good. 19 out of 50 reviews
Rating 6 - Okay. 8 out of 50 reviews
Rating 4 - Poor. 4 out of 50 reviews
Rating 2 - Terrible. 3 out of 50 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 1 night in Apr 2023
Verified

8/10 Good

Ajang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good stay
Stayed 6 nights in Sep 2023
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service
Older building but great staff.
Stayed 8 nights in May 2024
Verified

10/10 Excellent

Konfino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is looking safe,at no time during my stay was I worried of my safety,
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Arijit

Liked: Staff & service
The area looks a bit shady, the hotel doesn’t have lift which is a major problem. Staff are pretty friendly and helpful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was amazing, she even call uber for us when we have trouble connecting, staff was helpful and helping with my luggages as well , highly recommended this hotel
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

MARY . W .

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t be any happier, the receptionist was out of her way to contact Uber for us , helpful staffs, she or either the security guy walked us to near by store to find anything you need for safety, they even cook ginger water for me when I had stomach problem from Diani beach
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Ervie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great location located in the heart of CBD, numerous restaurants and street vendors around to purchase anything from food to clothing . Virtually walking distances to everything you can imagine. I consider this a good strategic location because it puts me within 15-20 of some of Nairobi most popular estates and malls. Friendly and professional staff with a nice restaurant and bar available inside.
Stayed 7 nights in Oct 2024
Verified

8/10 Good

Kelechi

.
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Al

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an old property, need to be demolished.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like about this location was that it didn’t have a lift. Other than that, this place was comfortable and in a convenient location. If I had been traveling solo, I wouldn’t have felt so comfy but my partner is Kenyan and that eased me greatly. Lovely rooms, nice staff. They have a lounge here but we didn’t get to go. Maybe next time!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, so helpful and informative!
Stayed 4 nights in Oct 2021
Verified

4/10 Poor

moses

Disliked: Staff & service, property conditions & facilities

The sweet old Marble Arch Hotel is no more!

For the last several years- 8 to be exact- Marble Arch Hotel is the place I always went to when dropping in from the US and even during local stays while in Nairobi. Everything then was perfect. Not anymore. Something seemed to have gone wrong somewhere. Marble Arch is now crumbling. First, I was checked into a room with a leaking toilet. No apologies. Worst of it, I got no concession when I was switched into a new room the following day.Second, some of my stuff went missing from one of my bags. I will be honest and say that I am not absolutely certain whether that happened at the hotel or at the airport. However, we could have easily established that fact if security cared to run through their CCTV tape. They didn't. Or, if they did they have never reached out to me two weeks down. Awful, awful experience. I wouldnt recommend this hotel to anyone whatsoever. And for me, I am done with it.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
1泊だけだったが、治安がとても悪い、一切外に出れない、というイメージはない。もちろん、アフリカなので十分に注意しなければならないが。 部屋自体も特に問題はなかった。ベッドにダニなどもおらず、蚊帳もあった。ただ、シャワーの温度調節がほぼ不可能。熱すぎるか冷たすぎるかのどちらか。 併設のレストランはとても良かった。 個人的には、大きく不満はなかった。 日本と同じと思ってはいなかったから。
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Marble structural Components of Marble Arch Hotel, the rooms and the general layout. I do not like the street congestion and noise around the hotel.
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Ok hotelroom in a noisy area

The staff was very friendly and helpful. The hotelroom was ok, but there is a lot of noice all the time in the area so even if you have a balcony you can´t use it. . Floor in the room was not clean so we had to ask them to clean it after two days. You have to take a taxi if you want to go out in the evening as the area is not safe for tourist. Wifi was ok.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay

We stayed here for 2 nights before we went on a safari. We have visited som hotels in this part of the country now and this was on of the best. The personal was very kind and serviceminded, they helped out at any case. There were guards rigth inside the front door so everything felt very safe. The food was ok.
Stayed 2 nights in Jan 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

...

엘리베이터 없어요.로컬버스정류장이 근처라서 밤부터 아침까지 하루종일 매연과 경적소리가 장난아니네요 한숨도 못잤어요ㅡ 시내 가운데라 어디 다닌기 좋을거 같아서 예약했는데 후회 막심
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Amazing staff at reception and room cleaning lady were truly great. However, area is a little too hectic with buses and hard to find.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Vili-Valtter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Välipysäkki mombasaan

Hotelli kävelymatkan päässä kaupoissa ja ostoskeskusten lähellä.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Wictoria

The room was really good and clean. The hotel is nice overall. I slept like a baby but I used ear plugs because of the noice. It is in a more rough part of the city center of Nairobi but it’s very close to the bus station where buses to Uganda leaves and it’s also easy to get out of the roughest areas. Overall it is worth the money. The best part is the restaurant. Even if you are not staying at the hotel, eat at the restaurant! The food is really good and cheap!
Stayed 1 night in Nov 2018
Verified

8/10 Good

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

We were in Nairobi for a night and this hotel was really nice. Their staff are friendly and helpful at all times. It’s just alito in a noisy area, but overall it’s wonderful. I’ve already booked it for my next stay in nairobi
Stayed 1 night in Jun 2018
Verified

6/10 Okay

Beatrice

Liked: Staff & service
Disliked: Property conditions & facilities

Nice hotel but terrible surrounding

The matatus and noise!!! But probably ok for the price
Stayed 2 nights in Mar 2018