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Nairobi Serena Hotel

VIP Access

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Where to?

Dates

October 2025

2

November 2025

Outdoor pool

Lobby

Interior detail

Daily buffet breakfast (USD 40 per person)

Exterior detail

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Spa
Housekeeping
Gym

Explore the area

Kenyatta Avenue / Processional Way, Nairobi

Place, Uhuru Park
‪2 min walk‬
Place, University of Nairobi
‪12 min walk‬
Place, Nairobi Hospital
‪20 min walk‬
Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
‪17 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Miscellaneous

Executive Suite

Sleeps 2

Miscellaneous

Business Suite

Sleeps 2

Interior

Chale Presidential Suite

Sleeps 2

Executive Room

Sleeps 2

1 bedroom, minibar, in-room safe, individually furnished

Premium Room

Exceptional

City view
Sleeps 2
1 King Bed

Corner Suite | 1 bedroom, minibar, in-room safe, individually furnished

Corner Suite

Very good

1 bedroom
Sleeps 2
1 King Bed

1 bedroom, minibar, in-room safe, individually furnished

Executive Room

26 sq m
City view
Sleeps 3
1 Queen Bed OR 2 Single Beds

1 bedroom, minibar, in-room safe, individually furnished

Standard Deluxe Room

Wonderful

26 sq m
City view
Sleeps 3
1 Queen Bed

Superior Room | 1 bedroom, minibar, in-room safe, individually furnished

Superior Room

44 sq m
1 bedroom
City view
Sleeps 2
1 King Bed

Executive Suite | Living room | 21-inch LCD TV with satellite channels, TV, pay films

Executive Suite

51 sq m
1 bedroom
City view
Sleeps 2
1 King Bed

Business Suite | Living room | 21-inch LCD TV with satellite channels, TV, pay films

Business Suite

58 sq m
1 bedroom
City view
Sleeps 2
1 King Bed

Premium Room

Sleeps 2

Bathroom | Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Superior Room

Sleeps 2

Miscellaneous

Standard Deluxe Room

Sleeps 2

1 bedroom, minibar, in-room safe, individually furnished

Corner Suite

Sleeps 2

1 bedroom, minibar, in-room safe, individually furnished

Garden Suite

Sleeps 2

1 bedroom, minibar, in-room safe, individually furnished

Lamu Suite

Sleeps 2

1 bedroom, minibar, in-room safe, individually furnished

Standard Twin Room

Sleeps 2

Similar properties

Exterior

Pool
Spa
Parking included
Free WiFi

includes taxes & fees

18 Oct - 19 Oct

About this property

Nairobi Serena Hotel

Art Deco hotel connected to the convention centre in Nairobi with a full-service spa

A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.

Nairobi Serena Hotel offers 199 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 21-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Our customers tell us that they can't get enough of the helpful staff at Nairobi Serena Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Central Park. Features include free WiFi in public areas and free self-parking, plus 2 bars.

Free WiFi
Free self-parking
Enjoy international cuisine while dining at Cafe Magreb Restaurant
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Indulge with aromatherapy, massages or body scrubs at the spa
Services include babysitting, dry cleaning/laundry and a concierge
On-site recreation includes a gym, a steam room and a sauna
Within a 15-minute walk of Uhuru Park and University of Nairobi
Airport shuttle service available for a fee

Nairobi Serena Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 4844 square feet (450 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Nairobi Serena Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Nairobi Serena Hotel was completed in September 2019.

Smoking is allowed in designated areas at this Art Deco Nairobi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Cafe Magreb Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

The Pool Terrace and Bar – This restaurant only serves light fare. Open daily.

The Aksum Bar – Overlooking the garden, this bar only serves light fare. Open daily.

The Mandhari Restaurant – This fine-dining restaurant overlooks the pool and specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.

H&S Pan-Asian Restaurant – On-site restaurant. Open daily.

24-hour room service is available.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free self parking on site

Food and drink

Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 40 for adults and USD 20 for children
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
A swim-up bar
Snack bar/deli

Restaurants on site

Cafe Magreb Restaurant
H&S Pan-Asian Restaurant
The Aksum Bar
The Mandhari Restaurant
The Pool Terrace and Bar

Things to do

18-hole adjacent golf course
Children's pool
Full-service spa
Golf caddies
Gym
Mini golf
Outdoor pool
Piano
Playground
Sauna
Shopping
Steam room

Family friendly

Children's pool
In-room babysitting
Laundry facilities
Mini golf
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service

Business services

4,844 square feet of conference space
8 meeting rooms
Business centre

Outdoors

Garden
In a national park
Terrace

Full-service spa

4 treatment rooms
Aromatherapy
Body scrubs
Facials
Hot tub
In-room massages
Sauna
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lever door handles
Lift
Wheelchair accessible (may have limitations)

More

3 buildings
7 floors
Art Deco architecture
Banquet hall
Built in 1962
Designated smoking areas
Renovated entire property - September 2019

Room amenities

Bedroom

Bedsheets provided

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Separate bathtub and shower
Slippers
Towels provided

Entertainment

21-inch LCD TV with premium cable/satellite channels
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

More

Air conditioning
Desk
Free daily newspapers
Individual furnishings
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight

Early check-in subject to availability

An early check-in fee will be charged

Contactless check-in and check-out are available

Late check-in fee: 75-per cent of room rate for check-in between 6:00 PM and midnight

Express check-in available

Check-out

Check-out before 10 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for USD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 40 for adults and from USD 20 for children
Airport shuttle fee: USD 40 per person (one-way)
Airport shuttle fee per child: USD 40 (one-way)
Early check-in is available for a fee (subject to availability)
Late check-in fee: 75 per cent of room rate for check-in between 6:00 PM and midnight
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.

Property Registration Number 7997

We should mention

One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Nairobi Serena

Hotel Serena Nairobi

Nairobi Hotel Serena

Nairobi Serena

Nairobi Serena Hotel

Serena Hotel

Serena Hotel Nairobi

Serena Nairobi

Serena Nairobi Hotel

Nairobi Serena Hotel Hotel

Nairobi Serena Hotel Nairobi

Nairobi Serena Hotel Hotel Nairobi

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