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The Concord Hotel And Suites

4.5 star property
VIP Access

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Photo gallery for The Concord Hotel And Suites

Aerial view
Indoor pool, pool loungers
Premium bedding, minibar, in-room safe, desk
Restaurant
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Housekeeping

Explore the area

View in a map
31, Wangapala Road, Nairobi, 49434
  • Place, Diamond Plaza II
    ‪10 min walk‬
  • Place, The Aga Khan University Hospital
    ‪18 min walk‬
  • Place, Sarit Centre
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Basic Penthouse

Basic Penthouse | Private kitchenette | Coffee/tea maker

Basic Penthouse

  • 111 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 62 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8.8 out of 10
Excellent
(14 reviews)
  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

The Concord Hotel And Suites

Luxury hotel with full-service spa and free valet parking
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
The Concord Hotel And Suites offers 86 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include massages.
Our customers tell us that they can't get enough of the helpful staff at The Concord Hotel And Suites. During your stay, you're just a quick walk from Diamond Plaza II. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 7 minutes on foot from Diamond Plaza II and a 3-minute drive from Sarit Centre
  • Airport and local-area shuttle service available for a fee
The Concord Hotel And Suites offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A hot tub, a sauna, and spa services are also featured at the luxury The Concord Hotel And Suites. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Nairobi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
The Concord Hotel And Suites has a restaurant on site.
Curry Flavors – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Curry Flavors

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In a national park
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 for adults and from USD 10 for children
  • Airport shuttle fee: USD 30.00 per vehicle (one way)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
The Concord Hotel And Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Concord Hotel Nairobi Gpo
The Concord And Suites Nairobi
The Concord Hotel And Suites Hotel
The Concord Hotel And Suites Nairobi
The Concord Hotel And Suites Hotel Nairobi

The Concord Hotel And Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 103 out of 222 reviews
Rating 8 - Good. 68 out of 222 reviews
Rating 6 - Okay. 25 out of 222 reviews
Rating 4 - Poor. 14 out of 222 reviews
Rating 2 - Terrible. 12 out of 222 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Kenyan Experience

Wonderful staff and extremely helpful. Nothing was too much of an effort. I believe the team makes this place a wonderful one to stay. There advice on safety outside the hotel was useful as we have returned to our birth place after 50 years.
Stayed 6 nights in Aug 2025

2/10 Terrible

Lakshmi

Disliked: Staff & service
The hotel did not have internet on the August 12 from the time I checked in at 7.30 till next day morning. The receiptionist did not alert during check in that there is no internet. When asked after checkin at about 8 pm, she mentioned that it will be back in 20-30 minutes, i kept following up again at 9.00 pm and at 9.30. It was same answer ... will be back shortly. Finally at 11.30 I was told it is not going to be back. I wish they were honest about it upon checkin so I could have booked my stay at another hotel. I was not able to access emails or do any work without internet. I will not stay at this hotel again.
Stayed 1 night in Aug 2025

10/10 Excellent

zaheda

Stayed 5 nights in Jun 2025

10/10 Excellent

Nolan

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

zaheda

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good friendly staff

People were very friendly and helpful in every way.
Stayed 5 nights in Jun 2025

10/10 Excellent

Alnoor

Travelled with family
Amazing
Stayed 6 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in May 2025

8/10 Good

Nate

Liked: Cleanliness, amenities, property conditions & facilities
It’s a very nice property but we reserved a
Stayed 1 night in Apr 2025

8/10 Good

Mary Ifeanyi

Stayed 3 nights in Feb 2025

4/10 Poor

Akshat

Business traveller
Disliked: Staff & service, property conditions & facilities
Overall service and behaviour has declined. As a gold member I am entitled for free room upgrades and complimentary late check out but none was provided to me.
Stayed 3 nights in Feb 2025

2/10 Terrible

Eric

I was over charged for an extra day almost double
Stayed 1 night in Feb 2025

2/10 Terrible

Francis

Stayed 2 nights in Jan 2025

6/10 Okay

John, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The poor was heated which was nice. The water quality was poor (yellow from the taps) and when some of the fittings were first turned on the water gave off a very bad odour. Possible stagnation or legionella issue.
Stayed 2 nights in Jan 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to appreciate Evelyn and Nicholas at the breakfast, very courteous and excellent customer service. Thank you! Ian at the front desk was pleasant too. Good hotel to stay, I would definitely recommend it.
Stayed 6 nights in Dec 2024

10/10 Excellent

Munaz

Stayed 2 nights in Dec 2024

8/10 Good

Glorious, Moshi

Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Nov 2024

2/10 Terrible

John, London

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Water from the taps feeding the bath was a deep yellow in colour. excuse given was that this was bore hole water but as a qualified plumber i could tell this was not the real reason. Little used outlets like the douche and the bath in Executive suites deep yellow and smelly due to internal pipe corrosion. Where as toilet water and shower water was almost clear where the pipes have developed a limescale protective layer. The hotel needs to flush little used outlets to prevent Legionella growth and preve t corrosion especially where metal pipework was used that will suffer from dezincification over time. Customers beware Legionella could be an issue at this hotel.
Stayed 1 night in Dec 2024

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel which we’ve stayed at a few times as it’s a convenient location for us. It’s away from the hustle and bustle therefore it’s nice and quiet, if you’ve been to Nairobi before you know how noisy it can be in certain places. The rooms are a good size for the price and beds are comfortable. The hotel has everything you need for a comfortable stay but it’s not a ‘holiday’ hotel and amenities like pool and spa are there however it’s more oriented towards a business hotel than a leisure one. If you want to relax and spend time in the hotel for most of the day(s) then it maybe worth looking at other options however they are much more expensive than this one. For the price, it certainly does the job if you want a very comfortable stay whilst you’re out exploring the city and country.
Stayed 5 nights in Dec 2024

2/10 Terrible

Cordarrow

Liked: Staff & service
Disliked: Property conditions & facilities
Q
Stayed 4 nights in Dec 2024

8/10 Good

Delroy, London

Business traveller
Liked: Cleanliness, amenities
Friendly and helpful front desk staff. Good variety of breakfast options. Overall an enjoyable stay. I would definitely stay at the Concord again.
Stayed 6 nights in Nov 2024

8/10 Good

Valerie

Stayed 4 nights in Oct 2024

8/10 Good

Saharia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Covenient and reasonably priced.

It was located near the area I needed to be.
Stayed 2 nights in Nov 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Nov 2024

6/10 Okay

Bilquees

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024