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Mercure Namur Hotel

4.5 star property

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Photo gallery for Mercure Namur Hotel

Meeting facility
Property amenity
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • 24/7 front desk
  • Gym

Explore the area

Map
1, Avenue Baron de Moreau, Namur, 5000
  • Castle of Namur
    ‪3 min walk‬
  • University of Namur
    ‪13 min walk‬
  • Namur expo
    ‪3 min drive‬
  • Charleroi (CRL-Brussels South Charleroi)
    ‪27 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds (Citadel View)

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds (Citadel View)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed (Citadel View)

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 1 King Bed (Citadel View)

9.0 out of 10
Wonderful
(9 reviews)
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, River View

Classic Room, 2 Single Beds, River View | In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds, River View

9.8 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed, Bathtub, View

In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Double Bed, Bathtub, View

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 King Bed, Terrace, River View

Privilege, Room, 1 King Bed, Terrace, River View | View from room

Privilege, Room, 1 King Bed, Terrace, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Bathtub, River View

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed, Bathtub, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, River View

Classic Room, 1 King Bed, River View | In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Double Bed, Bathtub, River View

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Double Bed, Bathtub, River View

  • River view
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Namur Hotel

Luxury hotel with full-service spa and casino
A full-service spa, a casino and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a steam room are on-site. Housekeeping is available on request.
Mercure Namur Hotel offers 100 accommodations with a safe and complimentary bottles of water. A pillow menu is available. 50-inch flat-screen televisions come with cable channels and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Namur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a steam room and a fitness centre.
Cinq Mondes has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Mercure Namur Hotel. During your stay, you're just a quick walk from Grand Casino de Namur. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at La Carte du Roi, a bistro that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with facials, body wraps or body scrubs at Cinq Mondes
  • Amenities include a front desk safe, 9 meeting rooms and a computer
  • On-site recreation includes a gym and a steam room
  • Within a 15-minute walk of Castle of Namur and Felicien Rops Museum
Mercure Namur Hotel offers its guests a full-service spa, a steam room, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 9 meeting rooms available. A casino, spa services, and a terrace are also featured at the luxury Mercure Namur Hotel. For a fee, parking is available. A complete renovation of Mercure Namur Hotel was completed in November 2022.

This 4.5-star Namur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
La Carte du Roi – This bistro specialises in French cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Dutch, English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Parking on site (EUR 11.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Carte du Roi

Things to do

  • 240 slot machines
  • 8 gaming tables
  • Arcade/game room
  • Casino (21,528 square foot of space)
  • Full-service spa
  • Gym
  • Sportsbook
  • Steam room

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 9 meeting rooms
  • Computer station

Outdoors

  • On the waterfront
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1910
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Self-parking fee: EUR 11.50 per day
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Beauregard Hotel
Beauregard Namur
Hotel Beauregard Namur
Hotel Beauregard
Hotel Beauregard
Mercure Namur Hotel Hotel
Mercure Namur Hotel Namur
Mercure Namur Hotel Hotel Namur

Mercure Namur Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 146 out of 210 reviews
Rating 8 - Good. 42 out of 210 reviews
Rating 6 - Okay. 11 out of 210 reviews
Rating 4 - Poor. 8 out of 210 reviews
Rating 2 - Terrible. 3 out of 210 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the castle

Nice hotel attached to the casino very near the castle. I enjoyed running through the castle in the morning. Other than the castle, the location is rather inconvenient and away from the rail station and town, but still walkable.
Stayed 1 night in Dec 2024

8/10 Good

salomon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wellness? Not so well.

Hotel is advertising that its a wellness hotel. However the wellness (sauna, steambath, jacuzzi) is very small and was crowded. Dont go there for the wellness!
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superleuk hotel met uitzicht op de Maas. Op loopafstand van het oude centrum en station. Uitstekend ontbijt, leuk casino, goed restaurant en een spa. Parkeerplaats met opladers. Vriendelijk en behulpzaam personeel. Ik hoop snel weer terug te komen.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting Namur, this is the right hotel!

Very happy with amenities, location, staff, cleanliness and pretty much everything. The room was exceptional, really quiet and with an exceptional bed! We were able to fully recharge each night with a very good night’s sleep! We enjoyed the river view, the breakfast and also the fitness and wellness area!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

caron

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean hotel. Attached to the casino. We asked at the front desk if we can turn in the AC. They did it for us and set the temp.
Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a weekend

What a great surprise both the hotel and the town turned out to be. The hotel is well situated and the staff friendly and the accommodations new and in great shape
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen, BRUGES

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Absolutely loved our overnight stay. Great check-in, delightful spacious modern rooms, stunning comfortable bed, fabulous walk in shower bathroom, delicious breakfast choices. Super location under citadel, on Meuse river bank, casino access easy for players. A delight.
Stayed 1 night in Oct 2024

8/10 Good

Alan

Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. I’ve been coming here for many years. Since the old Beauregard. The new hotel is great. Within walking distance of the centre of Namur. Nice rooms, great staff, excellent breakfast, nice casino. Already looking forward to my next visit.
Stayed 3 nights in Aug 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure Namur

Nice hotel next to the river with a good view from the room. The evening meal was very good & service was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but situated within the casino complex so we struggled to find it at first! Nice place but no bar so we were only able to sit and have a drink on our arrival because it was close to them opening for dinner.
Stayed 1 night in Aug 2024

10/10 Excellent

Gelbi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gs

Well amazing. Booked in the last seconds. Was expensive but all worth. I would recommend always…
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service
Overall very nice. Stain on the carpet that lowered the appeal
Stayed 4 nights in Jul 2024

6/10 Okay

Johanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a little walk away from the hotel and not easy sign posted. Room was ok, but my airco didn't work so a bit stuffy.
Stayed 2 nights in Jul 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 3 nights in Jun 2024

6/10 Okay

Scott

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Convenient and comfortable. However, since I previously extended my reservation for another 2 nights in the same room, staff checked me out and then checked me in for new reservation at 6:30 am. This resulted in my television being turned on … and it woke me up at 6:30 am. Staff didn’t seem very apologetic about doing this. I would expect them to know that TVs get turned on when they check in guests. I wasn’t amused by this error since I wasn’t able to get back to sleep. Handing me a free drink card was insulting.
Stayed 2 nights in Jan 2024

8/10 Good

charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023