Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Welcome to our hotel, featuring a contemporary entrance with a covered seating area and secure entrance.
Relax in our spacious lobby with comfortable seating, a reception desk, and a large TV screen.
Welcome to the hotel reception area, where guests can check in and enjoy complimentary coffee and refreshments.
Enter through the sleek entrance, marked by a prominent metal structure and a wooden ceiling, to a beautifully landscaped garden.
Relax in a spacious room with a large bed, wardrobe, and convenient kitchenette.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

Map
440 Selby Street, Nanaimo, BC, V9R 2R7
  • Old City Quarter
    ‪4 min walk‬
  • Departure Bay Ferry Terminal
    ‪6 min drive‬
  • Duke Point Ferry Terminal
    ‪17 min drive‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪10 min walk‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(49 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking (Efficiency)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn

Hotel in Nanaimo with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a banquet hall are on-site. Housekeeping is available on request.
Quality Inn offers 45 air-conditioned accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually decorated. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you're just a quick walk from Old City Quarter. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms, a car charging station and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Departure Bay Ferry Terminal and 14 minutes from Duke Point Ferry Terminal
There's a restaurant on site. WiFi is free in public spaces. The business-friendly Quality Inn also features a fitness centre, room service (during limited hours), and express check-out. Limited free parking is available on a first-come, first-served basis.

This Nanaimo hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 1:00 PM.
Quality Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free secured self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: CAD 15 to 25 per person
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: CAD 35
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 per person
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Hotel
Quality Inn Nanaimo
Quality Inn Hotel Nanaimo

Quality Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 519 out of 909 reviews
Rating 8 - Good. 265 out of 909 reviews
Rating 6 - Okay. 72 out of 909 reviews
Rating 4 - Poor. 29 out of 909 reviews
Rating 2 - Terrible. 24 out of 909 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice/clean rooms. Great breakfast at the restaurant.
Stayed 1 night in May 2025

10/10 Excellent

Nancy, CUPERTINO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seems recently renovated. Everything seems nice and new. Convenient to drive or walk to stores.
Stayed 1 night in May 2025

10/10 Excellent

Glen, Pitt Meadows

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with spacious rooms and comfy beds.
Stayed 2 nights in May 2025

10/10 Excellent

Kaitlin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

Bruce

Liked: Cleanliness
Disliked: Staff & service
Staff are rude, parking is limited and on the street where cars are towed. Rooms are small and tv is limited. Overpriced for what you get.
Stayed 1 night in May 2025

10/10 Excellent

Reuven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to waterfront and restaurants. Great rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Albert

Stayed 1 night in Apr 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

James, Campbell River

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stay at this hotel when we overnight in Nanaimo. The price is very reasonable and the rooms are quiet and clean. Also, the windows have good dark out cloth so that the rooms are perfect for sleeping in. We have never eaten breakfast at the hotel. It is not the oberoi or the Taj, but for the money, in Canada, it is a very good option. We actually prefer it to the Coast Hotel. Of course, if you want a real 5 star hotel, you have to go to the Leela, the Oberoi or the Taj.
Stayed 1 night in Mar 2025

8/10 Good

Ross, Bowen Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, helpful staff, restaurant on property.
Stayed 1 night in Apr 2025

10/10 Excellent

Tim, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time visiting Nanaimo to actually stay overnight. Most of my travels have been through the city. My stay here was a welcomed and comfortable space to land after a long day of driving. The staff that greeted me was the best! Kind, informative and friendly. And the bed! So comfortable! Happy to also have the restaurant on-site for breakfast and lunch.
Stayed 1 night in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet & Clean near Old-town Nanaimo

Nice little hotel near the old town of Nanaimo. Quiet and out of the way. Looks like a refresh of a previous hotel but was clean and had all the things you need. Free water & coffee in the lobby and a fantastic little cafe attached. The front desk people were great.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfasts at The Breakfast Nook in the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

kerry-ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Apr 2025

6/10 Okay

Jorge

Travelled with partner
Liked: Cleanliness, staff & service
Good 👍
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and bright. The rooms were spacious and bright but also had room darkening blinds. While the view from our room wasn’t particularly great it was very quiet and clean. The beds were very comfortable and room facilities were good. (Good shower and roomy bathroom.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela, Mission

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lights in the rooms are on motion sensor timers, the bathroom light went out continuously while we were in the shower. The main room light required a room key inserted into a slot to remain turned on, otherwise it turned itself off.
Stayed 1 night in Apr 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025