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Quality Inn Napier

3.0 star property

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Photo gallery for Quality Inn Napier

Lobby
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
311 Marine Parade, Napier, 4110
  • Marine Parade
    ‪1 min walk‬
  • National Aquarium of New Zealand
    ‪10 min walk‬
  • Napier Prison
    ‪16 min walk‬
  • Napier (NPE-Hawke's Bay)
    ‪7 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Studio

8.4 out of 10
Very good
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.8 out of 10
Excellent
(25 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Studio

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Sea View

In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Studio, Sea View

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio, Sea View

9.2 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Napier

Waterfront hotel with outdoor pool and restaurant
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Quality Inn Napier offers 60 accommodations with a safe and a hairdryer. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Quality Inn Napier's great location gets high marks from our customers. During your stay, you're just a quick walk from Marine Parade. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, laundry facilities and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • Steps from Marine Parade and 3 minutes on foot from Napier Beach
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a vending machine, and laundry facilities are also featured at Quality Inn Napier. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Napier hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Quality Inn Napier has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 25 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • On the waterfront

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 9:00 PM) and Sunday - Sunday (7:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 15 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 25.00 for adults and from NZD 16.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property's front desk is open during the following times:
  • Monday - Saturday: 7:00 AM - 9:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Napier Quality Inn
Quality Inn Napier
Quality Napier
Quality Inn Napier Travel Hotel Napier
Quality Inn Napier Hotel
Quality Inn Napier Napier
Quality Inn Napier Hotel Napier

Quality Inn Napier Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 422 out of 1001 reviews
Rating 8 - Good. 420 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Babette

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good location, clean room. Pool looks nice but didn’t have time to use it. Good for a brief stay.
Stayed 1 night in May 2025

4/10 Poor

Cam

Stayed 2 nights in May 2025

10/10 Excellent

John Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in May 2025

10/10 Excellent

Lin

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Worth value, nice location
Stayed 2 nights in May 2025

8/10 Good

Beverly

Travelled with group

Convenient location for Hawkes Bay Marathon

Went to Napier for the Hawkes Bay Marathon. This Hotel was in a great location to start the Half Marathon and to get the Buses to other start points and for Race Pack Pick up. The beds were not that comfortable. There was a lot of road noise, which made for a unsettled nights sleep. Short walk to City Centre to get dinner.
Stayed 1 night in May 2025

10/10 Excellent

Allison

Stayed 1 night in May 2025

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add
Stayed 1 night in May 2025

8/10 Good

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
great value for money. Not warm enough for us to enjoy the pool this time. Maybe next time.
Stayed 2 nights in May 2025

8/10 Good

gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location handy to town

Good location easy walk to town on seafront. Close to supermarkets.Skate park across the road which is great for kids and they love it the music may not be to the taste of all if wanting a quiet spot but they turned it off quite early. Booked as had a heated pool but had a problem so not open which was disappointing.
Stayed 3 nights in May 2025

10/10 Excellent

Mellissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, basic, a bit dated but we were just staying one night, I like the kitchenette which was handy for a fast breakfast! Great location to the beach and a kids playground. We ate at K’s kitchen and it was great too. I’d pass on the breakfast buffet, average at best at $25!
Stayed 1 night in Apr 2025

6/10 Okay

Murray

Travelled with family
Liked: Staff & service
Need to change the mattresses (not level)
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although the restaurant is separate from hotel, the staff on the desk knew very little about opening times of the restaurant.
Stayed 1 night in Apr 2025

6/10 Okay

Jacqueline

Stayed 1 night in Apr 2025

8/10 Good

Kath

Travelled with partner
Liked: Staff & service
Loved the location on the Marine Parade. Central, walking distance to supermarket, shops,cafes and restaurants. The sea view, from the balcony was lovely. The hotel services were very helpful and friendly. The room was average, good sunblock curtains. King size bed but very uncomfortable, could feel the inner springs in the mattress. Had a spa bath, with overhead shower. The taps and temperature tricky at 1st. But climbing in and out of the bath required holding the rail careful foot placement.
Stayed 4 nights in Apr 2025

6/10 Okay

Maria

Stayed 4 nights in Apr 2025

10/10 Excellent

Zoe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A fabulous spacious room for two, close to town, amazing seaview! Cant wait to visit again!
Stayed 2 nights in Apr 2025

10/10 Excellent

MIKE

Stayed 1 night in Apr 2025

8/10 Good

Clair

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was everything we needed. Parking with restaurant and bar attached. Can walk to everything
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Stayed 3 nights in Mar 2025

4/10 Poor

Lee

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not great for a peaceful nights rest

The rooms have zero sound proofing, everything feels paper thin and you can hear everything from the hallway, even when people are whispering. 11pm on my last night and some random is playing the harmonica outside the door,
Stayed 3 nights in Mar 2025

6/10 Okay

Kylie

Travelled with family
Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

This was the second stay here. Its so well placed and value for money. We were very comfortable here and would definitely stay here again .
Stayed 3 nights in Feb 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient placed motel for beach access and shopping all within easy walking distance Nice and tidy rooms
Stayed 1 night in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Parking on site tight. Pool no longer heated, but a good size. View from balcony good. Shower over bath a bit difficult to get into for elderly people.
Stayed 2 nights in Mar 2025