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The County Hotel

5.0 star property

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Photo gallery for The County Hotel

Front of property
Library
Interior
Dinner served
Superior Double Room, 1 King Bed, Jetted Tub | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
12 Browning Street, Napier, 4001
  • Place, Marine Parade
    ‪2 min walk‬
  • Place, Napier Beach
    ‪2 min walk‬
  • Place, War Memorial Conference Center
    ‪2 min walk‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Deluxe Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Double or Twin Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Luxury Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Double Room, 1 King Bed

Luxury Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Luxury Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite

Luxury Suite | Living area | 32-inch flat-screen TV with digital channels, TV, books

Luxury Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Double Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Luxury Double Room, 1 Queen Bed

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Scenic Hotel Te Pania
Napier South
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,001 reviews
The price is CHF 85
includes taxes & fees
31 May - 1 Jun
Scenic Hotel Te Pania

About this property

The County Hotel

This smoke-free hotel features a restaurant, self parking and laundry facilities. WiFi in public areas is free. Other amenities include a library, express check-out and tour/ticket assistance. Housekeeping is available once per stay.
The County Hotel offers 18 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with designer toiletries, complimentary toiletries and hairdryers.

This Napier hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The County Hotel, you're just a quick walk from Marine Parade. You'll find features such as free WiFi in public areas, plus a restaurant and meeting rooms.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy international cuisine while dining at Churchills Restaurant Bar
  • Self-parking available for a fee
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Steps from Marine Parade and Art Deco Trust
There's a restaurant on site. Public spaces have free WiFi. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury The County Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The County Hotel was completed in February 2022.

This Edwardian Napier hotel is smoke free.

Churchills Restaurant Bar – This restaurant specialises in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, uncovered parking on site (NZD 15 per day)
  • Limited number of on-site self parking spaces per unit
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Churchills Restaurant Bar

Things to do

  • Bicycle tours
  • Books
  • Library
  • Piano
  • Wine tours

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • High-pile carpet in room
  • No lift
  • Thin carpet in public areas

More

  • 2 floors
  • Built in 1908
  • Edwardian architecture
  • Reception hall
  • Renovated entire property - February 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 6:00 PM

Early check-in subject to availability

Early check-in fee: NZD 65.00

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 10 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 3.5 per cent for credit card payments

The front desk is open Monday - Saturday (10:00 AM - 6:00 PM)

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 55.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: NZD 15.00 per day (in/out privileges)
  • Early check-in fee: NZD 65.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Saturday: 10:00 AM - 6:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

County Hotel

County Hotel Napier

County Napier

Hotel County

The County Hotel Hotel

The County Hotel Napier

The County Hotel Hotel Napier

The County Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 544 out of 749 reviews
Rating 8 - Good. 157 out of 749 reviews
Rating 6 - Okay. 34 out of 749 reviews
Rating 4 - Poor. 9 out of 749 reviews
Rating 2 - Terrible. 5 out of 749 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly & helpful staff. Excellent decor and amenities. Retro theme with modern features. In the Art Deco district, just 2 blocks from the beach. Highly recommended!
Stayed 1 night in Feb 2026

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities
The hotel was immaculate and the staff was so welcoming. Our room was very comfortable and quiet.
Stayed 3 nights in Feb 2026

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful old hotel, all the quirky features, Donal, the manager was amazing and showed us all around, there was even free port in the library.
Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and friendly owner and staff. The hotel is authentic art deco with ample comfortable rooms. Dinner was excellent. A highlight of the Napier Art Deco experience
Stayed 2 nights in Feb 2026

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent and the room and bathroom were spacious and clean.
Stayed 3 nights in Feb 2026

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
We had a great stay in Napier at the County. Nice welcome, lovely staff and a nice room with a wee balcony and view. ..
Stayed 3 nights in Feb 2026

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Lovely staff and very charactfull property
Stayed 2 nights in Feb 2026

10/10 Excellent

Virginia Leslie

Travelled with family
Liked: Cleanliness, staff & service
Lovely period rooms, clean and modern amenities. Friendly, attentive staff and a lovely tradition of complementary port in the library An excellent location. Our second visit and it didn’t not disappoint in any way.
Stayed 2 nights in Feb 2026

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was unique in its Art Deco decor & extremely comfortable & clean. The food in the restaurant could not be faulted. The standout though was the warmth & professionalism of the staff, particularly Karen who was extraordinarily helpful & pleasant.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel and great service
Stayed 5 nights in Jan 2026

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, staff were amazing, polite, courteous and accommodating. Dinner on site was divine!
Stayed 3 nights in Jan 2026

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
Great historic hotel with lots of character. Our room was very comfortable and well decorated. The hotel is wonderfully quiet but perfectly located to explore Napier. A nice touch was the decanter of port in the library which you can help yourself to before bedtime.
Stayed 2 nights in Jan 2026

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent and the staff very helpful, always enjoying staying at this hotel. Thanks
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfectly situated on the edge of town with multiple cafes, restaurants and shops only meters away. Fabulous staff and the restaurant was a joy. Highly recommended.
Stayed 1 night in Jan 2026

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Room spacious, nice view of the sea and balcony. Beautiful historic building
Delicious New Years Dinner
Stayed 2 nights in Dec 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice property. Will definitely stay there again if in Napier.
Stayed 3 nights in Dec 2025

8/10 Good

Irene, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - historic & great location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Aika

Liked: Cleanliness, amenities, property conditions & facilities
staff were awesome, room and building are beautiful
Stayed 1 night in Dec 2025

10/10 Excellent

France

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Le personnel était très courtois et accueillant, ils nous ont offert le porto à là bibliothèque. Intérêt patrimonial du bâtiment.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

2/10 Terrible

Johann, AUCKLAND

Disliked: Staff & service, property conditions & facilities
The room was stuffy and very hot. The air con was not working correctly. I was moved to another room. I encountered the same problem in this room. I was told that “it was a hot day”. I drew their attention that it was only 22° outside and the room was set at 17° and it was much much hotter. I was then moved to a much smaller room and assured that the air-conditioner was brand-new which indeed it did seem to be. This room however was very small, had a tiny window and was facing the baking afternoon and the bathroom was like an oven. On stretching out on the bed the old headboard clattered as it was not fixed to the wall. I thought I’d make a cup of coffee to find that there was only instant coffee, and no coffee pod machine. There was no curtain above the bathroom let alone any blackout curtains. This establishment brands itself as a Napier‘s finest five star. I had booked and paid for three nights, but was so tired and had become so disillusioned that this hotel would not be able to resolve the problem despite doing their best, and I had wasted so much time I checked out and found another hotel nearby, which was efficient, cool, and with a lovely sea breeze and view. Overall the experience was wanting, the place seemed very very empty and desolate. If you like the old character and history, it may be of interest to you, but it lacks the basic amenities for any hotel let alone one that brands itself five star.
Stayed 3 nights in Dec 2025

8/10 Good

Wendy Hunt and Ross

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff lovely.
Stayed 1 night in Dec 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness
Nice rooms and friendly staff. Five stars. I asked them why Expedia couldn’t cancel one of my three rooms after an erroneous booking online (called within 12 hours to fix, still 5 weeks from our stay). Was told that “we can’t cancel - only Expedia can.” Got the same story from Expedia “we can’t cancel without hotel approval”). Expedia claims they called twice and cancel was denied. Hotel says they never called. One star. SOMEONE IS LYING. Zero stars. Parking fee is added if you have a vehicle. Three stars. Location is great - near many venues and restaurants. Four stars.
Stayed 1 night in Dec 2025

8/10 Good

Barbro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old charm and nice staff
Stayed 1 night in Nov 2025