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4.3 out of 5

"Location and helpful staff,cleanliness of room and quality of breakfast " More

By a verified traveller on Tue 08 Oct 2019

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Executive Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CHF 303* Per night/room 17 Jun - 18 Jun

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Grand Hotel Oriente. During your stay, you're just a quick walk from Via Toledo. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Steps from Via Toledo and 11 minutes on foot from Port of Naples
  • Train station pick-up and train station drop-off shuttle service available for a fee
  • Pets welcome free of charge

Grand Hotel Oriente ratings based on 10 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hotel Oriente

Everyone (6) Couples (2)
5 out of 5
Location and helpful staff,cleanliness of room and quality of breakfast

Posted by , from Grimsby on 8 Oct 2019

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4 out of 5

Great location.

Great 4 star hotel in a good location. Close to shops, cafe's and the the port to catch a ferry to Capri, Sorrento etc. One minute walk to Toledo Station if your prefer not to walk too far. Small but comfortable rooms, recently decorated in neutral colours. Stunning views in the bar and breakfast area on the top floor. Average breakfast but good value when included in the price. I would stay at Grand Hotel Oriente again.

Posted by on 23 Sep 2017

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4 out of 5

Posted by on 23 Jul 2023

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3 out of 5
Hyvä perushotelli. Miinuksena vetoisia huone ja vaatimaton aamiainen.

Posted by on 16 May 2023

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5 out of 5
Erinomainen sijainti. Loistava aamupala ja ihanat näkymät aamiaiskerroksesta. Ystävällinen henkilökunta. Hiljainen huone vaikka kova liikenne lähellä,

Posted by on 25 Nov 2019

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5 out of 5
Personnel accueillant. Belles prestations. Buffet petit déjeuner très bon.

Posted by on 31 Jul 2019

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4 out of 5

Posted by on 17 Mar 2019

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5 out of 5

Très bon hôtel au coeur de Naples

L'hôtel est à 2 pas du métro toledo. Idéal pour visiter Naples. Literie excellente, clim très silencieuse, propreté parfaite. Personnel aimable. Petit dej sur une terrasse avec vue sur la ville.

Posted by on 28 Aug 2018

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3 out of 5
Pros: Freundlichkeit der Mitarbeiter
Location: Via Toledo, Einkaufsstrasse
Zimmer sind zwckmässig eingerichtet, das Frühstücksbuffet ist sehr gut und die Freundlichkeit des Hotelteams überragend

Posted by on 23 Oct 2017

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5 out of 5
Voyage touristique Emplacement de l'hôtel idéal et sans défaut Personnel serviable et tres professionnel Le bar est à tester La barman du prénom "Fortunata" est d'une compétence et gentillesse sans égale.

Posted by , from Naples on 18 Aug 2017

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 6 meeting rooms, and limo/town car service are available. WiFi is free in public spaces. Event space at this hotel measures 2260 square feet (210 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Grand Hotel Oriente. A train station pick-up service and a train station drop-off service are available for a fee. For a fee, parking is available. This 4-star Naples hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 8 levels
  • 2260 sq ft of conference space
  • 210 sq. m of conference space
  • Built in 1940
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Montesanto Station (1.6 km / 1 mi)
  • Metro station: Toledo Station (0.1 km / 0.1 mi)
  • Property shuttles: Train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Grand Hotel Oriente offers 112 accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Pull-out sofa bed
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Combined shower/bath
  • Cots (surcharge)
  • Free extra futon mattress
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Grand Hotel Oriente has a restaurant serving breakfast, lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Grand Hotel Oriente offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Cots (infant beds) are available for EUR 25.0 per day.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Oriente
  • Grand Hotel Oriente Naples
  • Grand Oriente
  • Grand Oriente Naples
  • Grand Hotel Oriente Hotel
  • Grand Hotel Oriente Naples
  • Grand Hotel Oriente Hotel Naples

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.