24 Feb 2024 by Guest Service Representative
Dear Jovita,Thank you very much for sharing your positive opinion about your experience at the Royal Continental Hotel. Your satisfaction is our pride and we are delighted to know that we contributed to making your stay memorable. We look forward to welcoming you again in the near future!Best regards,
24 Feb 2024 by Guest Service Representative
Dear Ylenia,Thank You so much for the time you took to share your experience with us.We are delighted that you had such a fantastic stay and we look forward to welcome you back soon!Warm regards,
23 Mar 2024 by Guest Service Representative
Dear Igor,Thank you very much!It was an honor to have you as our esteemed guest, and we look forward to your next visit with pleasure.Warm regards and see you soon!
2 Aug 2023 by Guest Service Representative
Dear Jani,thank you for taking your time to share your feedback with us. We are very glad you did enjoy your stay in our property, providing the highest level of hospitality is one of our top priorities.We appreciate all your your comments and we wanted to guarantee you that they have been shared with relatives department for proper action. In regard to the pool facility, we kindly would like to outline that, our Gio Ponti's design sea-water pool, offer a service complying with health and safety of our country, nevertheless we do understand that this may cause a different level of service perception, as it differ from every country and worldwide properties. We hope to have an other chance to welcome you and offer you a memorable stay.Our Best Regards,
1 Nov 2023 by Guest Service Representative
Dear Roger,Thank you for dedicating your valuable time to share your feedback with us. We greatly appreciate your kind words about our exceptional location and breathtaking views. However, we are sincerely sorry to learn that your experience fell short of your expectations. Please accept our apologies if we did not meet your standards.Rest assured, every comment you've provided has been diligently conveyed to the respective departments for appropriate action. It's disappointing to hear that our breakfast service did not meet your expectations. We typically receive consistent praise for both the quality of our offerings and the service provided. Please know that your feedback will be thoroughly examined to ensure a better service.We look forward to welcome you soon again provide you with a truly memorable stay.Best Regards,
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Flat-screen televisions come with pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property charges a facility fee of EUR 5 per person, per hour to access the pool, valid for maximum 2 hours per day.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.
