This was the first time using your service for a vacation rental. I am not crazy about having to text everything ,I don't live on my phone, The world is pushing me to do so, but I resist. Lorenzo, the owner, had to help me lower the ac, It was blasting when I got there. There was an issue about an Item I requested before I got there , but his assistant Kelly did get the items I requested, it just took some time out of my trip. That was the only real snag.. I am used to staying at Hotels and not picking up or cleaning anything ,so I feel a charge for Cleaning is a bit high ,I am not a slob. I really liked the apt, it was close to everything, food, recreation places and the beach! I wanted a place where felt comfortable and A place where I could enjoy watching the full moon near the beach, So I give that a high marks. Would I do this again? I am not sure. I want a place that accepts my pet and not a high cost for house cleaning. All in all, It was a good fit for cozy . The Tecnology needed to rent will always be something I dislike. I get it, but I don't like it, its antiseptic.