We had a wonderful stay here. Rooms were nice and clean. Beds were softer than what we are used to- but thatâs why we get two queens instead of a king. Air smelled clean in all parts of the hotel we went in. Ladies at desk were helpful with questions. My only complaint is the parking spaces were very small. We have a nice mid to small SUV and had to be choosy on who was parked beside us. Poor trucks and Suburbans were about forced to hang over - when then led to less spaces being available. My recommendation is have someone repaint the lines. The hotel next door had larger spots- which we did have to use once during our stay. Nice location to Opry activites and short drive into downtown.
Room was nor ready upon checkin until 5pm, front desk staff is not approachable, no breakfast, ants in room, parking lot extremely tight, was woken up by housekeeping at 9 am asking when we are leaving. Beds are tiny and mattress is thin.
The staff was friendly and helpful but overworked. For a Hilton, I was surprised that the towels in the pools were empty every time we swam but once. The rooms were service pretty late in the day, probably because they were doing too many.
The hotel was very clean. Room was very nice and bathroom was really nice. The staff was all very friendly and helpful. The only thing I would change is the door on the bathroom. It was a sliding door, would rather have a closed door. Also had to reset the air conditioner temp everyday. Other than that it is a 10 out of 10!
It was nice except the AC went off at night and would not stay on. It stayed 77 degrees in the room. I told the desk clerk about it and she said it was motion activated which is ridiculous. Whatâs the point of getting a hotel room if itâs not going to be climate controlled while youâre sleeping. I will not stay here again.
Was surprised about the cost for the breakfast. Did not even offer continental?
The young lady who worked the front desk was helpful but she did not seem to be happy or in a hurry.
The hotel seemed to be new and was very clean. It is very close to the Grand Ole Opry and Mall, and fairly convenient to Nashville city proper. They only have a full-service breakfast, but no complimentary coffee. There is a bar in the evening, pool, and work out facility. Bring your own pillow.
The location of this hotel is good for visiting Opryland. Itâs pretty average, good bed, clean room and good shower. There is nothing much to say about it,only breakfast provided (at a cost) which is ok. There are only a few staff but they are friendly and helpful.
It is somewhere to put your head down but not much else!