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Holiday Inn Express Nashville Downtown - Broadway by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Nashville Downtown - Broadway by IHG

Exterior
Property preview
1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pool
  • Housekeeping
  • Parking available

Explore the area

View in a map
920 Broadway, Nashville, TN, 37203
  • Place, Broadway
    ‪6 min walk‬
  • Place, Bridgestone Arena
    ‪8 min walk‬
  • Place, Music City Center
    ‪11 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Microwave

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, Microwave

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

7.6 out of 10
Good
(8 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

8.4 out of 10
Very good
(12 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, Accessible (Mobility)

8.2 out of 10
Very good
(15 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room

7.4 out of 10
Good
(47 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

8.4 out of 10
Very good
(8 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(129 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(181 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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includes taxes & fees
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About this property

Holiday Inn Express Nashville Downtown - Broadway by IHG

Hotel with free breakfast, a quick walk to Broadway
This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a conference centre, valet parking and coffee/tea in a common area.
Holiday Inn Express Nashville Downtown - Broadway by IHG offers 287 accommodations with iPod docking stations and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Nashville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Nashville Downtown - Broadway by IHG. During your stay, you're just a quick walk from Broadway. Features include free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Broadway and Bridgestone Arena
Holiday Inn Express Nashville Downtown - Broadway by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Nashville Downtown - Broadway by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Nashville hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 9 September to 26 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 13 May and close on 07 October.
  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Nashville-Downtown
Holiday Inn Express Nashville-Downtown
Nashville-Downtown Holiday Inn Express
Holiday Inn Express Nashville Downtown Hotel Nashville
Holiday Inn Express Nashville-Downtown Hotel

Holiday Inn Express Nashville Downtown - Broadway by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1070 out of 1934 reviews
Rating 8 - Good. 487 out of 1934 reviews
Rating 6 - Okay. 205 out of 1934 reviews
Rating 4 - Poor. 99 out of 1934 reviews
Rating 2 - Terrible. 73 out of 1934 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was great!
Stayed 5 nights in Jun 2025

10/10 Excellent

Julie

Stayed 3 nights in Jun 2025

6/10 Okay

Rhonda

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

POOR CUSTOMER SERVICE

First I put the housekeeping door tag on requesting no housekeeping services only to come back to my room and find it had been returned inside my room and housekeeping came inside despite my request. Had I known someone was going to be in my room without me there then I would have put my valuables in the safe, etc. Secondly, at checkout I was offered either a printed receipt or an email copy of my receipt. I requested an email copy to submit for reimbursement to my employer for the hotel expenses. I did not receive a receipt. I called the hotel twice requesting a receipt and on the second call was told I could not be provided a receipt because I booked through Hotels.com and would need to contact Hotels.com for a receipt. A colleague on the same business trip requested a printed receipt at check out and was provided a receipt. I always book my hotel stays through Hotels.com and have NEVER been told by a hotel that they could not provide me a receipt by email. If a receipt can be printed and provided at checkout then the same receipt can be sent by email. This is poor customer service and information that should have been provided at checkout. The receipt from Hotels.com shows charges but does not show payment and instructs the user to contact the hotel for the final receipt.
Stayed 3 nights in Jun 2025

8/10 Good

Megan, Clearbrook

Travelled with group
Liked: Amenities, property conditions & facilities
I have stayed at this hotel a couple of times. There are many positives. The reason we have chosen the hotel are: free breakfast (the staff is so friendly), outdoor pool and location. There was a mishap upon checking in. We were told that our room type (2 full) selected was not available and could only have a king room. They said there have been issues with third party booking and we later found out that this has been something that has been reoccurring recently with this hotel. This did not work for us as we had three in the room. The front desk staff was able to figure out something to get us in the correct room, she was very positive and friendly. The only negative for this hotel is that the room we were eventually placed in, the beds were terrible. There were many deep divots in them that made is very uncomfortable to sleep. I would also like to note that the bartender, Kari, she was awesome!

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great
Stayed 4 nights in Jun 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for walking to the strip
Stayed 3 nights in Jun 2025

8/10 Good

Jose

Stayed 2 nights in Jun 2025

10/10 Excellent

Jean

Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel with amazing Hotel Staff. The breakfast (included with your stay) offered lots of choice. The evening Social hour (also included) was a nice touch. Our room was large, clean and very comfortable.
Stayed 4 nights in Jun 2025

6/10 Okay

Melissa

Business traveller, Travelled with group
Liked: Staff & service
Okay for a place to stay, not enough seats during breakfast, everything needs to be updated. Beds are old and all have low spots. Carpets and dirty and need to be replaced. Okay for basic hotel stay but pricey for what it is.
Stayed 4 nights in Jun 2025

8/10 Good

Adria

Travelled with family
Liked: Cleanliness, amenities
The bartender was wonderful and kind. Front desk night staff also very kind.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the friendliest I have encountered and a great breakfast-
Stayed 3 nights in Jun 2025

10/10 Excellent

Erasmo

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 3 nights in Jun 2025

8/10 Good

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good Great location. Has everything you will need. Clean location. Was not happy with check in manager on site. I was irh group of 6 and booked 3 rooms 2 months ago. Arrive on site and they say do not have room.for.me because i used 3rd party site to book expedia. But rooms for my guest were still there. They wanted to put me in another location further away. This is after i called last week and spoke to location about rooms and if we can have on same floor. Finally she moves someone else around to get me a room and says will move someone else. Not good. But i guess somewhat fixed the issue
Stayed 3 nights in Jun 2025

8/10 Good

Kirsten Marie

Stayed 4 nights in Jun 2025

6/10 Okay

Angela

Stayed 4 nights in Jun 2025

8/10 Good

Douglas

Stayed 5 nights in Jun 2025

10/10 Excellent

Tejaswi

Business traveller
Liked: Cleanliness, staff & service, room comfort

Highly recommend,affordable, clean, great location

Had an excellent stay for four days, Julaina was amazing and took great care of us.
Stayed 4 nights in Jun 2025

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to where all the bars are. Rooms were nice and clean. Thanks
Stayed 4 nights in Jun 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Holiday Inn was a great hotel. They were amazingly accommodating at meeting all our needs.
Stayed 3 nights in Jun 2025

4/10 Poor

Rachelle

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was ok, the one bed was lop sided. The bathroom was dirty. Complained to desk clerk no one contacted me, day of check out told them about the whole experience and I got so sorry and what can we do for you? My thought is you should be telling me what your going to do for me, instead of asking.
Stayed 6 nights in Jun 2025

2/10 Terrible

Brandon

Liked: Cleanliness, property conditions & facilities
Our room was horrible. They had to cut 3” off the door because the floor was so uneven the door wouldn’t open. The bed was literally on a slant. Why would I pay full price for that?
Stayed 3 nights in Jun 2025

10/10 Excellent

Lora

Stayed 2 nights in Jun 2025

10/10 Excellent

Amy F

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast
Stayed 4 nights in Jun 2025