Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property

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Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Premium bedding, desk, blackout curtains, iron/ironing board
Free daily on-the-go breakfast
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪9 min walk‬
  • The Factory
    ‪7 min drive‬
  • Franklin Theatre
    ‪9 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪26 min drive‬

Room options

Room (2 Double Beds & Sofa Bed, High Floor)

9.6 out of 10
Exceptional
(22 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(56 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(73 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(111 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Place Nashville/Franklin/Cool Springs

Hotel with free breakfast, near CoolSprings Galleria
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and a seasonal outdoor pool. Housekeeping is available on request.
Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The free breakfast at Hyatt Place Nashville/Franklin/Cool Springs gets good marks from our customers. During your stay, you'll be within walking distance of CoolSprings Galleria. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at The Placery
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from CoolSprings Galleria and 9 minutes from The Factory
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Nashville/Franklin/Cool Springs offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. The business-friendly Hyatt Place Nashville/Franklin/Cool Springs also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This 3-star Franklin hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Placery – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 September to 28 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1014 reviews
Rating 8 - Good. 239 out of 1014 reviews
Rating 6 - Okay. 88 out of 1014 reviews
Rating 4 - Poor. 19 out of 1014 reviews
Rating 2 - Terrible. 24 out of 1014 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is awesome. Nice, clean spot. Quiet surroundings. Would definitely come back.
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet with great staff & restaurants everywhere.
Stayed 1 night in May 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jamie, Ripon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience thanks
Stayed 1 night in May 2025

10/10 Excellent

Edward

Liked: Cleanliness
Stayed 3 nights in May 2025

8/10 Good

Heather

The hotel was ok. They didn’t clean our room. When I called to ask they said they only clean upon request. So we had to request fresh towels. My parents had an emergency and missed their flight and they still charged them for their room. I probably wouldn’t go back.
Stayed 2 nights in May 2025

10/10 Excellent

Kellie, Scales Mound

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Although we only stayed for one night, we were very impressed by this property. The staff were super friendly and the room itself was clean. I loved the way the room was set up. The bathroom was tiny but generally no complaints!
Stayed 1 night in May 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Liked all the trees around the property. Good location.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Staff at front desk is amazing!! Everyone is so kind, pleasant and helpful!
Stayed 2 nights in May 2025

10/10 Excellent

Kenyatta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good stay.

Our trip and stay at the Hyatt Place cool springs was nice and pleasant. the room was clean. the showers had great water pressure and the water temperature reached a nice and hot degree. The air conditioning worked great. Breakfast was provided daily and had a good variety of things to choose from. The 1st morning i got some Skim milk that was spoiled let the associate know abd they swapped that jug out immediately. most likely i was the first to have some as the pitcher it was in was full. The only other thing that we were upset about was the pool was down both the saturday and Sunday that we stayed. that made for some unhappy kids' but nothing we could do about it. they hotel is located close to several different restaurants and shopping areas. it is conveniently close to I 65 and only about a 20 to 25 minute ride to Nashville proper.
Stayed 2 nights in May 2025

10/10 Excellent

Barry

Liked: Amenities
Great stay…. Will book here again
Stayed 1 night in May 2025

8/10 Good

Rees

Stayed 2 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in May 2025

8/10 Good

Cathy

Travelled with group
Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

This is my home away from home while visiting my son at college. I have stayed here at least 8 times before and will continue to stay at this establishment while visiting my son. The staff truly make you feel as if you are home.
Stayed 5 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Dennis, Aiea

Stayed 3 nights in May 2025

6/10 Okay

Shannon

Travelled with family
Liked: Staff & service
Pros- nice bedding and linen. Comfy mattress. Exceptional staff. Good breakfast. Cons- could use some updating of interior, furniture, carpet needs replaced, looks beat up. Bathroom could be cleaner. Overall, good value for price paid. We have stayed here before when traveling. Property showing its age.
Stayed 1 night in May 2025

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Traveling family of 7. We were very comfortable. Staff took care of anything we needed and laundry room was affordable.
Stayed 1 night in Apr 2025

8/10 Good

Dana

Stayed 3 nights in May 2025

10/10 Excellent

Leticia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay at Hyatt Place Nashville/Franklin/Cool Springs was great! Very clean with an amazing breakfast! Staff is very friendly and very attentive.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fauna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff! Very friendly! Rooms are nice and semi-updated. Great location! Thank you for your hospitality!
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, great breakfast, great customer service
Stayed 1 night in Apr 2025

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful especially Becky at the front desk who was so kind and thoughtful. She went above and beyond to make me feel comfortable. Thank you.
Stayed 1 night in Apr 2025