The unit was awesome and as advertised. My only complaint is the checkin process. Even though it states in the description of the unit that sales presentation is optional I was told at check in that I was required to attend for an update but that they would not try to sell me anything since the owner of the unit was presidential level. I was charged a 40 refundable fee to ensure I attended. I was also told that I could do a virtual tour at checkin. This was all untrue. Once I got to the sales presentation I was told that I didnât have to attend but since I booked it I had to attend to get my 40 back. Once it was time to do the tour I was told I could not do a virtual tour. I refused and was told I would lose my deposit. When I walked out upset my husband was told by someone out front to just go back to gift services and check out and we would get our gifts and my refund. This was a bad experience. We were pleasant up to this point and our advisor was very nice but when we told him and his supervisor that we were not buying and were told at checkin we couldnât buy if we wanted to they continued to try and pressure us to buy and to do a tour that we were told we didnât have to do.Unit was beautiful and we enjoyed our stay with this exception. Advice is donât agree to do the sales presentation even if you are told it is required. It is not.
The stay was fine. However, the property did construction on a sidewalk to our property and did not inform me prior to the work being done; they didn't tell me at check-in and no construction cones were placed to keep guests from parking near the area. I was staying for a conference near by and walked to the conference and did not use my car daily. When I went to leave, I noticed concrete chips on the hood of my brand new 2025 Atlas and all around my vehicle. The maintenance worker was wonderful and came out taking pictures with me. Supposedly, the insurance claim was filed. I received a letter from the property stating they were not at fault and would not be fixing the paint job on my care.
Nice for a family of 6. Plenty of space. Decent location. Did the timeshare presentation for free tickets. No high pressure sales techniques, just a couple hours of our time.
Beautiful property. The kitchen was well appointed. The grounds were lovely & well maintained. The staff was great. Lots of local discounts if interested in a Time Share with Windham, which we were not. Overall, we enjoyed our stay & would entertain another visit.
Easy check in, place as described, could use some sprucing up but did not affect our stay in any way, just looked worn. Bed was comfortable though and location was great and thatâs what mattered to us the most.
Nice large property with all utensils needed to use the kitchen if desired. We had a two bedroom lockout that was perfect for two families traveling together.
If you are looking to be close to the Opryland Hotel and a short distance from other activities, this property is for you! Very clean, great amenities.
We thoroughly enjoyed staying at the Club Wyndham Nashville! The 2 bedroom lockoff was the perfect setup for our family of four (two teenagers). The rooms were very comfortable and clean. It was the best combination of
Great location near the Convention Center and overall a great peaceful property. You can receive a gift card if you are willing to sit through their vacation package presentation and sales tactics. Overall the unit itself was up to date, quiet, and comfortable. Would stay again.
Checked in around 4:30. People were nice enough but had to go through the timeshare ringer first before they let you leave.Had a lock out suite which was plenty big for the four of us. Two bathrooms and two bedrooms. One was supposed to have a queen and a single but had a king which was fine we made it work.One pool near us was open but another inexplicably was closed which was disappointing in that it is the middle of July and hot so the one pool was packed. Kids jumping and splashing everywhere. Overall it was fine. About a 15 minute Lyft to downtown Nashville. Itâs a little outdated but AC works and the place has nearby restaurants and shopping if you are wanting to go all that.I probably wouldnât stay there again and would find something closer to town but it was okay.