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Quality Inn Kingston Springs

2.5 star property

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Photo gallery for Quality Inn Kingston Springs

Lobby
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Exterior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
116 Luyben Hills Road, Kingston Springs, TN, 37082
  • Place, Kingston Springs Town Hall
    ‪4 min drive‬
  • Place, Vanderbilt University
    ‪24 min drive‬
  • Place, Broadway
    ‪27 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Room, 2 Queen Beds, Non Smoking (Efficiency) | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Room, 1 King Bed, Accessible, Non Smoking | Iron/ironing board, free WiFi, bed sheets
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About this property

Quality Inn Kingston Springs

Hotel in Kingston Springs with free breakfast and 24-hour front desk
Along with coffee/tea in a common area, this hotel has a business centre and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, camper van/bus/lorry parking and a vending machine are on-site.
Quality Inn Kingston Springs offers 42 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn Kingston Springs. During your stay, you'll be close to Kingston Springs City Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a vending machine and coffee/tea in a common area
  • Just a 3-minute drive from Kingston Springs Town Hall and a few minutes from LL Burns Park
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Quality Inn Kingston Springs also features a vending machine, coffee/tea in common area, and a television in common area. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Kingston Springs hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 1 2024 to November 1 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Harpeth
Quality Inn Kingston Springs
Best Western Harpeth Inn Kingston Springs
Best Western Harpeth Kingston Springs
Harpeth Best Western Inn
Inn Harpeth
Quality Inn Hotel
Quality Kingston Springs
Harpeth Inn Kingston Springs
Quality Inn Kingston Springs
Harpeth Kingston Springs
Quality Inn Hotel Kingston Springs

Quality Inn Kingston Springs Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 110 out of 482 reviews
Rating 8 - Good. 157 out of 482 reviews
Rating 6 - Okay. 95 out of 482 reviews
Rating 4 - Poor. 56 out of 482 reviews
Rating 2 - Terrible. 64 out of 482 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Elijah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was dirty even after asking you go to a different room. My bed had only 2 small pillows. Breakfast was a joke. Expect the 100 security deposit for the filthy room. NEVER AGAIN
Stayed 1 night in Aug 2025

6/10 Okay

William

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

Mediocre

Somewhat old facilities, no one was ever manning the front desk, always had to ring bell. No ice machines functioning. Breakfast was ok, but many items unstocked with no one available to contact about it.
Stayed 1 night in Aug 2025

4/10 Poor

Tamara

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Jim

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Stayed 1 night in Jul 2025

6/10 Okay

Angela

Business traveller
Disliked: Cleanliness, property conditions & facilities

spend extra -and book elsewhere

Arrived around 830 the open sign not lit but we tried the lobby door and it was open. reception friendly. The room was musty smell. The bed spread had grease type stain, ceiling was peeling. I went to Dollar general and brought Lysol for the smell and sprayed the beds and the pool had weeds growing.The remote didnt work and we had to use the side buttons on the tv. Good thing we didnt see signs of insects. Since our funds were low we couldnt affors another hotel and too exhausted to try to move to a different room. Lesson I learned you get what you pay for -it was less than a 100 dollars a night.
Stayed 1 night in Jul 2025

4/10 Poor

Dillon

Disliked: Property conditions & facilities
No pool, there was a super cricket in my room behind a electrical socket and made me feel like a real tweaker trying to find wth that noise was first thing I seen was a tick looking bug on the ceiling and the shower had lots of pupes in it
Stayed 1 night in Jul 2025

10/10 Excellent

June

Stayed 1 night in Jul 2025

4/10 Poor

Valerie

Disliked: Cleanliness, room comfort

Book elsewhere if possible

Unfortunately, the property is not getting the care that is needed. Pool was covered and the cover had water standing with plants growing in it. Cobwebs all through the stair railings. The rooms look like some updates were being attempted but cleanliness was lacking. It didn't seem that the floors had been vacuumed and there were dead bugs in the bathroom. The couch was extremely warn.
Stayed 2 nights in Jul 2025

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities
Old
Stayed 1 night in Jun 2025

10/10 Excellent

Zain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Jenny, Yukon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
TV had to be plugged in and cable box troubleshooted to get it to turn on. Cannot call front desk on phone. Shower was not cleaned, shampoo bottle was all used up and toiletries were used. Air was not on when arrived so it took forever to cool down. Room smelled like weed. Lots of gnats in room. Pool is not open and covered. No ice on property that we could find.
Stayed 1 night in Jun 2025

10/10 Excellent

Herky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location just off the highway and just what you need after a long drive. The bedding is top quality and overall cleanliness standards are above average for the price, which also includes decent breakfast.
Stayed 1 night in Jun 2025

6/10 Okay

Sang Woo

Stayed 1 night in May 2025

6/10 Okay

Joseph

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
After two other rooms were turned down we finally got a room that I felt clean enough to sleep in. Even then it has poor paint, uncomfortable furniture, and smelled poorly. Overall the property is just falling apart and it shows unfortunately. The staff were very pleasant and helpful with the situation. That being said we will not be staying there again.
Stayed 2 nights in May 2025

10/10 Excellent

Robin

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman "Roy" who checked me in was absolutely amazing, friendly, and very accommodating. The young lady who served breakfast was so very kind and actually made my breakfast for me. Definitely will stop back on my way to Holladay to see my brother next time; and to see these wonderful hosts! Definitely the definition of Quality.
Stayed 1 night in May 2025

4/10 Poor

melissa

Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

keith, Edison

Stayed 1 night in May 2025

6/10 Okay

Lina

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dining: breakfast was very limited no jello or jam. Wish they had yogurt. Don’t refill during the meal
Stayed 2 nights in May 2025

2/10 Terrible

Raymond

Travelled with family, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets were dirty requested one set for both beds..blood on my sons sheets. Scared to eat and showered. Left as soon as we can Do not go to this hotel, management said they were under staffed, not our problem.. Very disappointed
Stayed 1 night in May 2025

2/10 Terrible

Hyacinth

Stayed 1 night in May 2025

8/10 Good

Denise

Stayed 1 night in Apr 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness, property conditions & facilities
The continental breakfast left a lot to be desired. We ended up getting food elsewhere.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised
Stayed 1 night in Apr 2025