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Alto Balmaceda Apartamentos

3.5 star property

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Front of property
Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Apartment, 2 Bedrooms | Living area | Smart TV
Apartment, 2 Bedrooms | Living area | Smart TV

Reviews

9.4 out of 10
Exceptional

Entire apartment

2 bedroomsSleeps 450 sq m

Popular amenities

  • Kitchen
  • Washing machine
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Outdoor space

Explore the area

View in a map
456 Manuel Balmaceda, Natales, Magallanes y la Antártica Chilena, 6160000
  • Place, Plaza de Armas
    ‪12 min walk‬
  • Place, Puerto Natales Casino
    ‪16 min walk‬
  • Place, Costanera
    ‪19 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪8 min drive‬

Room options

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About this property

Alto Balmaceda Apartamentos

Express check-out, free self-parking and free Wi-Fi in public areas are available at this apartment building. The apartment has 2 bedrooms and offers free WiFi and a private yard. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave.
This apartment offers 8 accommodations, which are accessible via exterior corridors and feature a hairdryer. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a rainfall showerhead.

This Natales apartment provides complimentary wireless Internet access. Smart televisions are featured in guestrooms.

During your stay at this apartment building, you'll be within walking distance of Plaza de Armas. Free WiFi in public areas and free self-parking are available. This comfortable apartment building has 8 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in the apartment.
  • The apartment offers a kitchen, a washing machine and a dining area
  • Free WiFi
  • Free self-parking
  • Services include luggage storage and a virtual front desk
  • 12 minutes by foot from Plaza de Armas and a 2-minute drive from Puerto Natales Casino
  • Pets welcome free of charge
Alto Balmaceda Apartamentos offers its guests express check-out. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Natales apartment.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Free cot

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch Smart TV

Outdoor areas

  • Yard

Laundry

  • Washing machine

Comfort

  • Heating

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • No lift
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • Luggage storage
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 8 units
  • Access via exterior corridors

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets are welcome and stay free
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Smoking

Smoking allowed: in designated areas

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Property is also known as

Alto Balmaceda Apartamentos Natales
Alto Balmaceda Apartamentos Apartment
Alto Balmaceda Apartamentos Apartment Natales

Alto Balmaceda Apartamentos Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 77 out of 104 reviews
Rating 8 - Good. 19 out of 104 reviews
Rating 6 - Okay. 6 out of 104 reviews
Rating 4 - Poor. 1 out of 104 reviews
Rating 2 - Terrible. 1 out of 104 reviews

9.8/10

Cleanliness

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Laurie, Golden

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything worked well and the place was very clean. We were pleasantly surprised to come back at the end of the day to find someone had come in and given us clean towels. Good location: Close to the bus terminal and grocery stores and within walking distance to downtown.
Stayed 2 nights in Jan 2026

8/10 Good

Eleanor, Lakeville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stay at Alto Balmacedo was good! No frills accommodation, but clean. Could have better linens, especially towels. Good location!
Stayed 6 nights in Jan 2026

10/10 Excellent

Ming

Liked: Cleanliness, amenities
Great place to stay. The room was very clean, spacious, and well-equipped, and the washer was a big plus. The location is super convenient, especially with the bus station to Torres del Paine nearby. The staff were friendly, and the self check-in was easy and smooth. Would definitely stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Qinhui

Travelled with family
Liked: Cleanliness, room comfort
Easy to park. Kitchen is fully equipped. It is nice to have a washer.
Stayed 1 night in Jan 2026

10/10 Excellent

Qinhui

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

tisa

Stayed 1 night in Jan 2026

10/10 Excellent

Gobinda

Travelled with family
Liked: Cleanliness, amenities
Spotless room, great location, very understanding owner who gave us plenty of time to check out as we needed
Stayed 2 nights in Dec 2025

10/10 Excellent

Qinhui

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room; full kitchen; washer and drying rack are very convenient.
Stayed 1 night in Dec 2025

10/10 Excellent

PRISCILLA, SARATOGA

Stayed 2 nights in Dec 2025

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean apartment, close to restaurants, grocery stores and bus station. Quick responses.
Stayed 4 nights in Dec 2025

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness
Clean and bright rooms but bathroom too small with no space to put clothes or toothbrush
Stayed 4 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, amenities
Clean room, washing machine available, good kitchen set up
Stayed 1 night in Dec 2025

10/10 Excellent

Kanako

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything you need for the long stay is at the apartment full kitchen equipment, and washer was great! Very new and clean.
Stayed 1 night in Dec 2025

8/10 Good

WAYNE

Liked: Cleanliness, amenities
Very clean, Good amenities. Very comfortable .
Stayed 3 nights in Dec 2025

10/10 Excellent

Reem

Travelled with group
Liked: Cleanliness, room comfort
Great apartment right in center or puerto balatas town , 5-10 min walk to supermarkets, shops and restaurants. Apartment is clean and they provide room service every day, full kitchen , heat, and comfortable bed rooms all included , host very easy to communicate with . Highly recommended place to stay while visiting puerto natales
Stayed 5 nights in Dec 2025

10/10 Excellent

Mehdi

Liked: Cleanliness, property conditions & facilities
the apartment had everything we needed and it’s within an easy walking distance of the city centre. The people managing the place are amazing—supportive and genuinely caring—which was the highlight of our booking. I accidentally left my fancy multi charger/adapter in the unit, and they called straight away and organised pickup, which I really appreciated. Everything was great, especially considering the price. My only suggestion would be to replace the current beautiful blind with something that blocks out light better, as it doesn’t fully prevent light from coming through.
Stayed 1 night in Dec 2025

8/10 Good

Paulo

Liked: Cleanliness
Note there is no onsite reception. We arrived late and had to call and wait for a while. When the hotel manager arrived it was apparent that the room we booked was let to another party. She quickly transferred us to another hotel property and this allowed us to rest in a room.
Stayed 1 night in Dec 2025

8/10 Good

Tina

Stayed 1 night in Nov 2025

10/10 Excellent

Ron

Liked: Cleanliness, property conditions & facilities
Great looking place with a wonderful couch. The only issue is there is a strip club a fews doors down and that might not be what some families want to be next to.
Stayed 1 night in Nov 2025

10/10 Excellent

Todd

Stayed 2 nights in Nov 2025

10/10 Excellent

B

Stayed 2 nights in Nov 2025

8/10 Good

Jinglan

Liked: Cleanliness, amenities
Clean and good space apartment
Stayed 1 night in Nov 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice apartment, thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, amenities
Clean room and great service!
Stayed 5 nights in Oct 2025

10/10 Excellent

kannika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean and nice apartment, provide everything you need, let us check out late.
Stayed 1 night in Oct 2025