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Hostal El Refugio

1.0 star property

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Photo gallery for Hostal El Refugio

Front of property
In-room dining
Reception
Hair dryer, towels, soap, shampoo
Basic Double Room | 1 bedroom, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free WiFi

Explore the area

Map
valdivia, 807, Natales, Magallanes y la Antártica Chilena
  • Plaza de Armas
    ‪7 min walk‬
  • Puerto Natales Casino
    ‪12 min walk‬
  • Costanera
    ‪20 min walk‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪10 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, free WiFi

Basic Double Room

  • 5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Twin Room

In-room dining

Basic Twin Room

  • 5 sq m
  • Sleeps 2
  • 2 Single Beds

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Front of property

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About this property

Hostal El Refugio

Central hostel connected to a shopping centre in Natales with free breakfast
Free breakfast and free Wi-Fi in public areas are available at this hostel. Bathrooms are shared.
Hostal El Refugio offers 5 accommodations with a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Fridges and microwaves are provided. Guests have access to shared bathrooms.
With your stay at Hostal El Refugio, you'll be connected to a shopping centre and within walking distance of Plaza de Armas. Free breakfast and free WiFi in public areas are available.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • 13 minutes on foot from Plaza de Armas and a 2-minute drive from History Museum
Free breakfast is served daily. Public spaces have free WiFi.
Guests are served a free self-service breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Accessibility

  • No lift

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Refrigerator

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 6:00 AM - 10:30 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hostal El Refugio Natales
Hostal El Refugio Hostel/Backpacker accommodation
Hostal El Refugio Hostel/Backpacker accommodation Natales

Hostal El Refugio Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostel El Refugio had all the comforts of home including a warm hearty breakfast every morning, comfortable beds with fresh linens in a private room, and private bathrooms. My visit was during fall when temps were colder. The hostel was always warm after a day outdoors. The owner Luis was very kind and accommodating, making sure you have everything for a perfect visit.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jose Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't be better!

A hidden gem in Puerto Natales. Clean environment, great location, and amazing breakfast. Very well taken care of!
Stayed 3 nights in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar simples, mas bem localizado, boas roupas de cama e atendimento bom.
Stayed 1 night in Mar 2025

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities, room comfort

Simples, confortável, eficiente

A acomodação é simples, porém super eficiente. Quarto muito confortável, assim como a cama. Café da manhã é bastante bom e os banheiros, embora compartilhados, estão sempre limpos e bem cuidados
Stayed 3 nights in Mar 2025

10/10 Excellent

monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles toll, neue saubere Einrichtung freundlicher Empfang. Bestes Frühstück in ganz Chile. Rundum Klasse Schade hatte nur 4 Tage. Das Bild entspricht nicht dem was man vorfindet. Es war viel schöner eingerichtet.
Stayed 3 nights in Jan 2025