2/10 – Ungenügend
Keane
Mit dem Partner gereist
23. Okt. 2025
Verbesserungswürdig: Personal & Service und Ausstattung
The food is terrible, there is nothing gourmet about this property. We were so excited to stay here, as it had listed hat making classes, cooking classes, and gourmet food. None of this is true. We were also going to get married on the property. We are so happy we didn’t do this place as a destination wedding.
No classes, nothing really to do on the property, it was boring.
The things that were good on the property were, the room size. We stayed in the honeymoon suite, and it was big.
Our phone didn’t work. We didn’t have running water periodically throughout our stay. The staff call you at 8:30am to “check” on you, so you can’t sleep in. The restaurants close at weird times, so it felt hard to eat anywhere. We stayed at 2 other resorts on our trip, same food. Again, nothing is gourmet about Azul. The room service menu is small, and it always comes with plastic wrap over it.
This resort also claims to have an amazing eco friendly program, yet coming back to the plastic wrap…over everything, I don’t get it.
There was garbage on the beach, wasn’t clean. There were dirty towels in our room when we arrived. The staff are constantly harassing you when you come out of the room to buy a vacation package.
Save yourself the stress, hassle and lack of food issues. We were hungry at an all inclusive cause we simply didn’t want to eat the food.
Keane
Aufenthalt von 4 Nächten im Oktober 2025
