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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
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Treetop 1-Bedroom Suite | 1 bedroom, pillow-top beds, free minibar, in-room safe
Exterior detail
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Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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Norman Manley Blvd, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪14 min walk‬
  • Place, Seven Mile Beach
    ‪19 min walk‬
  • Place, Kool Runnings Water Park
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite | 1 bedroom, pillow-top beds, free minibar, in-room safe

Treetop 1-Bedroom Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard | 1 bedroom, pillow-top beds, free minibar, in-room safe

Treetop Standard

9.0 out of 10
Wonderful
(12 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

8.8 out of 10
Excellent
(82 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Adults-only property with 4 restaurants and private beach
At Sunset at the Palms Resort - Adults Only - All Inclusive, spend the day on the private white sand beach where you can enjoy snorkelling. Then return for a meal at one of the property's 4 restaurants.
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

A private beach and a health club are featured at the property. An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.
Our customers tell us they can't get enough of Sunset at the Palms Resort - Adults Only - All Inclusive's great beach location. During your stay, you're just a quick walk from Bloody Bay. Free breakfast, free WiFi in public areas and 4 restaurants are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Caribbean cuisine at Palm Grove, one of the property's 4 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and a sauna
  • Guests have great things to say about the beach and the helpful staff
  • 13 minutes by foot from Bloody Bay Beach and a 2-minute drive from Seven Mile Beach
  • Airport shuttle service available for a fee
Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. Have fun in the sun at Sunset at the Palms Resort - Adults Only - All Inclusive with summer activities such as snorkelling, scuba diving and windsurfing.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a health club and a hot tub.

This 4.5-star Negril property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Palm Grove – This buffet restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner.
Lotus Leaf – This restaurant specialises in Fusion cuisine and only serves dinner. Reservations are required. Open selected days.
Palm Breeze Beach Grill – This beach brasserie specialises in Caribbean cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Chefs' Showcase – This theme restaurant specialises in local cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Blue Coffee Cafe – Overlooking the pool, this café only serves light fare. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • No lift

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Transport options are available for minimum 2 guests. Return airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunset at the Palms Resort - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 99 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sunset at the Palms Resort - Adults Only - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 700 out of 1002 reviews
Rating 8 - Good. 176 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food wasn’t great but the ambience is. It’s very quiet. Very!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Secola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 4 nights in Jul 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romantic lovely property. Comfortable and clean room. Friendly hard working staff. Perfect long weekend. We hope to return.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Darrin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing rooms, great service, great location. Quality food.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time , actually trying to get back as soon as possible . Food options were great room was fantastic ( had deluxe jr suite platinum ) but my butlers Nissano as well as Dennis were very attentive and accommodating they were the cherry on top of something was already great !
Stayed 8 nights in Jul 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
I was there approx. 20yrs ago, the quiet peacefull vibe remains. Staff are very friendly and accomdating. Beach is well kept and seems to be preferred to by nearby resort guests. The lush tropical backdrop needs more manicuring in my humble opinion. I would certainly return. Thank you Sunset team for a wonderfull stay!
Stayed 8 nights in Jul 2025

10/10 Excellent

Sandra Maria

Stayed 3 nights in Jul 2025

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The front hotel staff was absolutely phenomenal, especially compared to nearby hotels that we have stayed at in the past. The rooms are interesting, as most resorts focus now on quantity over quality, and this resort was built long ago with size and comfort in-mind. The only lacking areas for improvement are the lunch dining options (and flavors), with speed being a major issue. The resort would also benefit by removing the live piano, live band, and replace them with modern music and a DJ. The constant Jamaican music (and dancehall-reggae) blasted by the pool area bartenders was painful after a full week. We had to leave the resort just to go dancing.
Stayed 6 nights in Jul 2025

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place to stay. Staff excellent and the beach was great!
Stayed 7 nights in Jul 2025

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff awesome and friendly. Food choices limited. Housing a little dated.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved it! The place is perfect to relax, and enjoy Jamaica in a peaceful environment. The beach is super clean and very clear, we got to see tons of starfish. Also next to the are of the beach, there’s tons of stores were you can shop for souvenirs. The area on the beach includes its own restaurant and bar. The food was delicious, specially the restaurants. I recommend this hotel a lot.
Stayed 8 nights in Jun 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This ismy faorite place to stay in the Caribbean now. The property is breathtaking, the staff is STELLAR, the beach it stunning, the food is good and the drinks flow freely. I literally cried when we left. This was the most relaxing, beautiful vacation ever. And oh so romantic!
Stayed 7 nights in Jul 2025

10/10 Excellent

Trasie M, University Place

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was like magic, I was truly transformed by the beach!!!!
Swim up bar was very clean and amazing!
But I spent my entire days at this majestic, beach, tropical birds, blue-green water, bright blue clouds with yellow sunshine, and music playing somewhere in the background. It was like a cure!
Stayed 5 nights in Jul 2025

10/10 Excellent

Stefan John Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing better than the property was the staff. Everyone was amazing and so attentive!
Stayed 7 nights in Jul 2025

10/10 Excellent

Krzysztof Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean, quiet, and safe place. The food is good, as is the coffee. I recommend it 100%.
Stayed 10 nights in Jul 2025

6/10 Okay

Kimberly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was a quaint and peaceful resort but unfortunately my bathing suit and money from my spouse wallet was stolen out our room. That left a bad impression overall for us.
Stayed 4 nights in Jul 2025

10/10 Excellent

Horace

Stayed 3 nights in Jun 2025

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Visited in July and was not very busy. Nice relaxing place. I wish there was more food option. Our couple massage was nice too. Private drivers available we never had an issue finding someone to take us around. All good people highly recommend and cant wait to come back.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jamie

Stayed 5 nights in Jun 2025

10/10 Excellent

Darrell Lamont

Travelled with partner
Liked: Amenities
Property was excellent, we enjoyed the all-inclusive option we chose, lots of menu options and choices. Amenities were top notch. Resort was not loud and quiet for romantic couples.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cassandra

Stayed 6 nights in Jun 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is gorgeous! It’s like living in a prehistoric jungle paradise. The staff are some of the friendliest I have ever encountered. Everyone was kind and laid back and the service is excellent. Breakfast and lunch are really good. Dinner wasn’t bad. The special dinner options were good. The dinner buffet wasn’t our favorite, but we were there when the hotel was not at all crowded and I think maybe there will be more options for dishes when it is a little busier. We were never hungry, though and we will be back!
Pool
Beach view
We found this about 3 feet into the water from the beach.
Beach view
Stayed 6 nights in Jul 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved it. Weve visited many carribean islands. This was our first visit to Jamaica and SATP. I was apprehensive at first! Turns out- it was our favorite vacation ever. The staff were wonderful. I cant say enough about them. Genuine. Happy. Kind. Generous. I felt safe at all times. I felt taken care of. I fell in love with many of the staff there. The food was good. Ive been to places with bad food. Their food was prepared fine! I would do the chefs presentation more if i could've. It was a delight and so was he! The tree houses smell nice, they are a tad dated but I live in an area with historic houses and it reminded me a lot of those. They've been well maintained. The bed was a tad hard on my back but thats not their fault. Next time ill take an extra pillow. The cleanliness- I own a cleaning company at home- i didnt think the resort was dirty at all. I constantly saw staff cleaning. Restrooms, floors, rooms, even the beach was cleaned. You cant beat the price either. My husband and I will be back. It was our favorite vacation. To all the staff at this resort- thank you! We adore you all! We cant wait to return!
Stayed 6 nights in Jul 2025

10/10 Excellent

Trent Lamont

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing again! Ms. Donna was incredible and a special thank you to the beachside crew who pampered us daily!! Can’t wait to return next year!
Stayed 7 nights in Jun 2025