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Garland Hotel

Property class: 2.5

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Photo gallery for Garland Hotel

Lobby sitting area
Exterior
Premium bedding, iron/ironing board, rollaway beds, free WiFi
Lobby
Premium bedding, iron/ironing board, rollaway beds, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
150 Garland Way, New Concord, OH, 43762
  • Place, Muskingum University
    ‪3 min drive‬
  • Place, John and Annie Glenn Historic Site
    ‪3 min drive‬
  • Place, National Road Zane Grey Museum
    ‪6 min drive‬

Room options

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

9.4 out of 10
Exceptional
(15 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

9.6 out of 10
Exceptional
(37 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

9.2 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Luxury Suite

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Suite

8.0 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Garland Hotel

This smoke-free hotel features a fitness centre, a bar/lounge and coffee/tea in a common area. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Garland Hotel offers 76 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Concord hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Garland Hotel. During your stay, you'll be within walking distance of John and Annie Glenn Historic Site. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from John and Annie Glenn Historic Site and a few minutes from Muskingum University
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A fitness centre, a terrace, and coffee/tea in common area are also featured at Garland Hotel. Self parking is free.

This New Concord hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Garland Hotel New Concord
Garland New Concord
An Ascend Hotel Collection Member New Concord
Garland Hotel An Ascend Hotel Collection Member
Garland Hotel Hotel
Garland Hotel New Concord
Garland Hotel Hotel New Concord
Garland Hotel Ascend Hotel Collection
Garland Hotel an Ascend Hotel Collection Member

Garland Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 711 out of 1000 reviews
Rating 8 - Good. 151 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Becky

Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Stayed 2 nights in Jan 2026

10/10 Excellent

Lauri

Liked: Cleanliness, amenities, property conditions & facilities
Spotless! Quiet! Awesome!
Stayed 1 night in Dec 2025

8/10 Good

John

Stayed 1 night in Jan 2026

10/10 Excellent

Becky

Stayed 1 night in Jan 2026

10/10 Excellent

Britney

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff, and all at a great price!
Stayed 4 nights in Jan 2026

10/10 Excellent

Breana, Roslindale

Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room and the whole facility was extraordinarily clean. Staff was friendly and professional. I would have liked some fresh fruit for breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Breana, Roslindale

Stayed 1 night in Jan 2026

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was fantastic. Spacious, clean, balcony, quiet.
Stayed 1 night in Jan 2026

10/10 Excellent

Becky

Stayed 1 night in Dec 2025

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is always amazing like a buffet. Always friendly staff. Always clean rooms. Thank you for the great service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brandon

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good, had bacon and eggs which is always a pleasant surprise at a hotel. The guest laundry was fabulous (I hate traveling with a suitcase full of dirty clothes). Room spacious and comfortable, great shower. It was too cold to enjoy, but my room had a balcony! Would absolutely stay here again.
Stayed 1 night in Dec 2025

4/10 Poor

Alissa

Travelled with family
Room and staff was great pool and hot tub was down wish we was told that at check in
Stayed 1 night in Jan 2026

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awaked at 1 am with fire alarm
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean and spacious. Beds and comfortable. Young lady at front desk was pleasan. Great value for the size and quality of room.
Stayed 1 night in Jan 2026

10/10 Excellent

On

Stayed 1 night in Dec 2025

8/10 Good

On

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The facility was well laid out. Big rooms and perfect location. This was the second time I stayed there it wasn't as spectacular as the first. My bathroom door squeaked as it opened and closed but the coffee selection makes up for it. I would still highly recommend this place.
Stayed 1 night in Jan 2026

10/10 Excellent

Semna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent for the price. It is just next to the highway, the room and the bathroom were spacious, and there is a small sink in the room which is so convenient to cook cup noodles.
Stayed 1 night in Dec 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities
Spacious, modern, clean and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Stayed 1 night in Dec 2025

10/10 Excellent

L.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We just stopped for the night. The hotel and room were very nice. The Christmas tree and other decorations in the lobby were tasteful rather than gaudy or overdone. The room was clean and everything worked; the spacious walk-in shower was a pleasant surprise. What stood out about this hotel isn't so much that it was particularly luxurious or had amenities others lack - the amenities were more or less typical - but in most other hotels there are usually a few things that aren't quite up to snuff. Not bad enough to bother complaining about, but below expectations nonetheless. I didn't notice any such shortcomings here, and that is noteworthy.
Stayed 1 night in Dec 2025

8/10 Good

Robin

Liked: Cleanliness, amenities, property conditions & facilities
The staff were courteous and polite. The breakfast was delicious. The room was clean enough but it wasn’t spotless. The elevator doors had a lot of smudges and smears. I would definitely stay there again and would recommend it as well.
Stayed 4 nights in Dec 2025

4/10 Poor

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The facility was wonderful! The staff was very good, the room was excellent, clean modern, well kept. The problem was some A** decided that a 1 AM cigarette in his room was fine, however he set the smoke detector! So I can report that the fire alarm system works well and the staff know what to do. It is so unfortunate to the Garland that I had a poor stay it really is not the hotels fault!
Stayed 1 night in Dec 2025