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Hotel Marcel New Haven, Tapestry Collection By Hilton

4.0 star property

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Photo gallery for Hotel Marcel New Haven, Tapestry Collection By Hilton

Exterior
Restaurant
Lobby
Lobby
Suite, 1 King Bed, Accessible, Bathtub | Living area | 45-inch LED TV with satellite channels, TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
500 Sargent Drive, New Haven, CT, 06511
  • Place, Wooster Square
    ‪11 min walk‬
  • Place, Yale University
    ‪18 min walk‬
  • Place, Yale-New Haven Hospital
    ‪2 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.2 out of 10
Wonderful
(46 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Water View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner (Water View)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(19 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Lightwell Room)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Lightwell Room)

9.6 out of 10
Exceptional
(17 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Lightwell Room)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Lightwell Room)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (Water View)

Suite, 1 King Bed with Sofa bed (Water View) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Water View)

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Suite, 1 King Bed (Water View)

Suite, 1 King Bed (Water View) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Water View)

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (Mobility Accessible, Roll In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Mobility Accessible, Roll In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds (Water View)

45-inch LED TV with satellite channels, TV

Deluxe Room, 2 Queen Beds (Water View)

10.0 out of 10
Exceptional
(10 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Water View, Roll In Shower)

45-inch LED TV with satellite channels, TV

Deluxe Room, 2 Queen Beds, Accessible (Water View, Roll In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub | Living area | 45-inch LED TV with satellite channels, TV

Suite, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility/Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Corner (Mobility/Hearing, Bathtub)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 4

Deluxe Room with Two Queen Beds

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, desk, laptop workspace

Standard King Room

  • Sleeps 2

Corner King Room

  • Sleeps 2

Standard Room with Two Queen Beds

  • Sleeps 4

Mobility/hearing Access Corner King Room with Bathtub

  • Sleeps 2

Mobility Accessible Lightwell 2 Double Room with Roll in Shower

  • Sleeps 4

Mobility Accessible Deluxe King Room with Sofa Bed and Roll in Shower

  • Sleeps 4

Mobility Accessible Deluxe 2 Queen Room with Water View and Roll in Shower

  • Sleeps 4

King Suite with Sofa Bed and Water View

  • Sleeps 4

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About this property

Hotel Marcel New Haven, Tapestry Collection By Hilton

A restaurant, a fitness centre and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
Hotel Marcel New Haven, Tapestry Collection By Hilton offers 165 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 45-inch LED televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This New Haven hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include fans and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Marcel New Haven, Tapestry Collection By Hilton. During your stay, you're just a quick walk from Long Wharf Theatre. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 3-minute drive from Yale University and a few minutes from Yale-New Haven Hospital
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. There are 8 meeting rooms available. The business-friendly Hotel Marcel New Haven, Tapestry Collection By Hilton also features a fitness centre, concierge services, and dry cleaning/laundry services. Self parking is free.

This 4-star New Haven hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
BLDG – On-site restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 per person
  • A restaurant

Restaurants on site

  • BLDG

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Marcel New Haven, Tapestry Collection By Hilton Hotel
Hotel Marcel New Haven, Tapestry Collection By Hilton New Haven

Hotel Marcel New Haven, Tapestry Collection By Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 729 out of 919 reviews
Rating 8 - Good. 110 out of 919 reviews
Rating 6 - Okay. 37 out of 919 reviews
Rating 4 - Poor. 20 out of 919 reviews
Rating 2 - Terrible. 23 out of 919 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Quan

Stayed 1 night in Nov 2025

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very happy to work there so professional, and so polite in the rooms are immaculate
Stayed 1 night in Nov 2025

10/10 Excellent

Feisal, Buda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Cozy and well maintained hotel. All the hotel staff was very friendly.
Stayed 2 nights in Nov 2025

8/10 Good

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and accomodating, hotel and room was clean, loved the blackout curtains.
Stayed 1 night in Nov 2025

10/10 Excellent

Darnell

Stayed 1 night in Nov 2025

10/10 Excellent

Annie

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes clean room lovely staff good food
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
The best hotel! Period, extremely cleans and modern.
Stayed 1 night in Oct 2025

10/10 Excellent

Clark, Gales Ferry

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Clean room, staff were friendly, and I loved the amenities.
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 1 night in Nov 2025

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, amenities
The rooms are very beautiful and clean! It’s a real gem for the price–quality .I highly recommend it.”
Stayed 1 night in Nov 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and access to highway. Beautifully appointed. High-tech. Great place.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

10/10 Excellent

Carmen

Stayed 1 night in Nov 2025

10/10 Excellent

Sonya, Bowie

Stayed 1 night in Nov 2025

10/10 Excellent

Frederick

Stayed 1 night in Nov 2025

2/10 Terrible

Khadijah

The room was amazing ! The front desk employee was very friendly. Unfortunately, one of the cleaning staff tried to take one of my personal items.
Stayed 1 night in Nov 2025

10/10 Excellent

Louis

Stayed 3 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
All of it
Stayed 1 night in Oct 2025

10/10 Excellent

Aniyah

Stayed 1 night in Aug 2025

10/10 Excellent

Horacio

Stayed 1 night in Oct 2025

2/10 Terrible

Edisha

Stayed 3 nights in Oct 2025

8/10 Good

Lauren

Liked: Room comfort
gorgeous hotel, friendly staff and comfortable bed...there was not as high of a standard for cleanliness of the room as i expected there wouldve
Stayed 2 nights in Oct 2025

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Denise A

Stayed 1 night in Oct 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, clean and spacious rooms. Good location.
Stayed 1 night in Oct 2025