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Bienville House

3.5 star property

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Photo gallery for Bienville House

Suite (French Quarter) | Frette Italian sheets, premium bedding, down duvets, in-room safe
Outdoor pool
Lobby
Breakfast area
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

View in a map
320 Decatur St, New Orleans, LA, 70130
  • Place, Jackson Square
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Mardi Gras
    ‪7 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(89 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(43 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(65 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (SunDeck)

Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 2 Double Beds (SunDeck)

8.8 out of 10
Excellent
(52 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (French Quarter)

Suite (French Quarter) | Frette Italian sheets, premium bedding, down duvets, in-room safe

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon) | Frette Italian sheets, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed (Salon)

10.0 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior) | Frette Italian sheets, premium bedding, down duvets, in-room safe

Suite (Interior)

9.0 out of 10
Wonderful
(4 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(79 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double/Double Room

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Standard Interior King Room

  • Sleeps 3

Interior Suite

  • Sleeps 4

Sun Deck Double/Double

  • Sleeps 4

Superior King Salon

  • Sleeps 2

French Quarter Suite

  • Sleeps 2

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Double/Double Interior Room

Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer

Standard Double/Double Interior Room

  • Sleeps 4

Sun Deck King

  • Sleeps 2

Penthouse Suite

  • Sleeps 4

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  • Free WiFi
  • Air conditioning
  • Parking available
4.8 out of 5, Exceptional, 1,136 reviews
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About this property

Bienville House

Historic hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and a business centre.
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the sightseeing around Bienville House. During your stay, you're just a quick walk from Canal Street. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Canal Street and 5 minutes on foot from Bourbon Street
  • Cats and dogs welcome for a fee
Bienville House offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

Bienville House has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Bienville House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 872 out of 1296 reviews
Rating 8 - Good. 265 out of 1296 reviews
Rating 6 - Okay. 104 out of 1296 reviews
Rating 4 - Poor. 28 out of 1296 reviews
Rating 2 - Terrible. 27 out of 1296 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , clean rooms and very comfortable bed we slept like a baby
Stayed 1 night in Sep 2025

8/10 Good

brenda, Rich Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little on the small side
Stayed 3 nights in Aug 2025

10/10 Excellent

Erin Melania

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was great. My only gripes would be that they don’t have a microwave and it got unusually hot at night without seemingly fixable with adjusting the thermostat.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it so much! Highly recommend. Staff was awesome! Diamond was amazing! All the staff was really efficient and friendly!
Stayed 4 nights in Aug 2025

6/10 Okay

Aaron, Winter Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We unfortunately had to change rooms twice due to a cleaning issue and then a maintenance issue. The staff is very friendly and attentive. Overall good stay, but the attention to detail was missing in places.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient and in walking distance of one minute to the house of blues. Many shopping and bars close by.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Absolutely loved this hotel & location. Staff was very helpful & friendly.
Stayed 2 nights in Aug 2025

2/10 Terrible

Sabrina, Humble

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and accommodating. Always willing to help , tell you nice places to go etc . The room itself could use a deep clean especially the shower with some bleach. Was also disappointed there wasn’t at least a continental breakfast that’s advertised, then to be told it stopped since Covid, hopefully the Covid card can stopped being used , for it’s been 5 years. The location was great walking distance to everything. Bourbon , canal street, the river…..overall our stay was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anjelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel. Love the history and location. Easy to walk to about anything! Will stay here again.
Stayed 3 nights in Aug 2025

8/10 Good

Jarrod

Stayed 1 night in Aug 2025

8/10 Good

Lon

Travelled with family
Liked: Cleanliness, staff & service
Convenient location. Slow elevator, no hot water. Staff was pleasant.
Stayed 1 night in Aug 2025

10/10 Excellent

TERESA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location
Stayed 1 night in Aug 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Aug 2025

10/10 Excellent

Octavia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive and nice!!! The bed was amazing and the modern bathroom was amazing
Stayed 3 nights in Aug 2025

6/10 Okay

Felipe

Travelled with group

Oldie but goodie

Oldie but goodie , very clean room, no AC in the elevator and bed was very clean and comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Audra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Noah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Just ok

Staff was nice, room was clean. But it was windowless, and in shabby condition. Very Loud neighbors.
Stayed 2 nights in Aug 2025

8/10 Good

arnetha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it's uniqueness. It was quite and had old time charm to its room. The room and bathroom was spacious. The king size bed was very comfortable. I loved the l.e.d lighted mirror in the bathroom, as well as the overhead shower fixture. The toiletries were also an added bonus.
Stayed 3 nights in Aug 2025

10/10 Excellent

Showanna

Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at this property! We upgraded to the balcony view room which we would highly recommend. Such a great view onto the streets below. This hotel is relatively quiet, but close to all the tourist places. We found lots of places to eat around this area, and would highly recommend. Staff were amazing!
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth, Washington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience. Will definitely return and recommend!
Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location outstanding close to everything downtown. Staff very friendly and rooms very clean and updated. Ability to access sisters hotel a major plus.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karsen

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at this hotel with my baby and I felt very safe. Very clean. Staff is very kind.
Stayed 1 night in Jul 2025