I stayed there for 3 days, and there was no housekeeping, no beds made, or trash emptied We had to ask for towels or anything else we wanted at the front desk. The furniture in the lobby was extremely worn, and should have been thrown in the trash. The room key had to be used to open the hotel's front door, and to call the elevator. We gave our car to the parking valet upon arrival, and it was hit by another driver before it even reached the garage. My husband was livid, as it an old, sedan which is no longer made, and he keeps it in perfect condition. The breakfast buffet was like a zoo, too many people bumping into each other, shouting across the room to each other, and the line backed up to get food. It took 2 hours to get breakfast the first day, I don't like spending that much time for a meal when I want to spend time visiting the city. I went elsewhere to eat the other 2 days.There was no printed room service menu. As a senior citizen, I don't feel like messing around with a phone that has a tiny screen when I want to see a menu. The only good thing I can say about the room was its size. There was a closet and plenty of space for luggage to be stored. I would not stay at this property again, or recommend it to anyone. I have stayed at other LaQuintas, and those were very well-kept, and pleasant to stay in.