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St Charles Coach House, an Ascend Collection Hotel

3.0 star property

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Photo gallery for St Charles Coach House, an Ascend Collection Hotel

A modern lobby with brick walls, large windows, and a mix of seating areas including sofas and armchairs.
A hotel entrance with outdoor seating, palm trees, and decorative pillars.
Garden
Lobby
A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2001 Saint Charles Ave, New Orleans, LA, 70130
  • Place, Magazine Street
    ‪8 min walk‬
  • Place, National World War II Museum
    ‪14 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪2 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for 1 King Bed, Non-Smoking

A hotel room with a bed, a chair, a nightstand, and wall art.

1 King Bed, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking, Upgrade

A hotel room with a large bed, a desk, two chairs, a TV, and a window with curtains.

1 King Bed, Nonsmoking, Upgrade

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking, Balcony

A hotel room with a large bed, bedside lamps, a small desk with a chair, and a mirror on the wall.

Room, 1 King Bed, Non Smoking, Balcony

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking, Upgrade

A modern hotel room with a grey sofa, a small round table, a TV on a cabinet, a large mirror, and a window with sheer curtains.

1 King Bed, Nonsmoking, Upgrade

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(46 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(38 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a computer, a chair, and a large window with curtains.

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

St Charles Coach House, an Ascend Collection Hotel

A 24-hour business centre, a conference centre and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and a 24-hour front desk. Change of towels is available on request
St Charles Coach House, an Ascend Collection Hotel offers 44 air-conditioned accommodations with laptop-compatible safes and free newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
St Charles Coach House, an Ascend Collection Hotel's great location gets high marks from our customers. During your stay, you'll be connected to a railway/underground station and just a quick walk from Magazine Street. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 14 minutes by foot from National World War II Museum and a 3-minute drive from Ernest N. Morial Convention Center
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 6500 square feet (604 square metres) and includes a conference centre. A library, a terrace, and a vending machine are also featured at the business-friendly St Charles Coach House, an Ascend Collection Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

This Art Deco New Orleans hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Library
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6,500 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Handrails in stairways (89 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1927
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2.97 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at St Charles Coach House, an Ascend Collection Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Grand Boutique
Clarion Grand Boutique New Orleans
Clarion Hotel Grand
Clarion Hotel Grand Boutique
Clarion Hotel Grand Boutique New Orleans
Grand Boutique
Grand Clarion Hotel
St Charles Coach House Hotel New Orleans
St Charles Coach House Hotel
St Charles Coach House New Orleans
St Charles Coach House
St Charles Coach House, Ascend Hotel Collection Hotel
St Charles Coach House an Ascend Hotel Collection Member
St Charles Coach House, Ascend Hotel Collection New Orleans

St Charles Coach House, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1002 reviews
Rating 8 - Good. 193 out of 1002 reviews
Rating 6 - Okay. 54 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel with an excellent location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe. Stylish, comfortable and very clean hotel in the perfect location right across from streetcar. We appreciated the very comfortable bed, quiet atmosphere and nice little details like water filling stations and complimentary snacks and sunscreen. Would definitely stay here again.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was wonderful. Very helpful if you needed anything. The bed was also very comfortable.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room Staff was very nice and made it a pleasant stay Very close to parade route Would love to stay again
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Rhenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk and the cleaning staff were amazingly friendly! The location is nice - situated close to but not in the French Quarter. The bed was very close to the air conditioner and it made it difficult to get the temperature adequately adjusted. Parking was awesome!
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, property conditions & facilities
Staff was very nice and helpful. The room was spacious and bed was comfortable. They have parking on site which is great in this area. Would stay again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The only place I stay when I visit New Orleans.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and welcoming. Parking was great and where the hotel was located was perfect.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, great location, great price.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and comfortable hotel. Great location away from chaos but close to streetcars to take you where you want to go. Staff seem a little moody and annoyed when you ask them questions. I imagine they get a little tired of dealing with tourists every day. We would stay here again without hesitation.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location, right off trolly stop. cafes and restaurants near by. Quiet area. Bluebike racks were right across St Charles, which was very convenient. Staff was super attentive and welcoming. We were able to leave our luggage until we could check in, and had early check in as well.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Oren R.

Liked: Cleanliness, amenities, property conditions & facilities
Yes - room was wonderful and the staff were first class.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service
Enjoyed our stay and very nice staff
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service
Staff is always friendly. Rooms and hallway cleaned. Housekeep is wonderful. Be careful when booking if they are having a event on the property you may have to use a different entrance and loose access to their courtyard parking area, which is very inconvenient if you are checking out with a lot of luggage.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Tejumola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the best I have stayed in. The ambience of this hotel and its rooms is good for couples. Never considered the importance of a hotel smelling really good until I got here - there's a wonderful scent in the general spaces of this hotel. The place is quite neat and the staff are always ready to help in anyway. The room was spacious. The location of the hotel is really good. As most people have said, the coach car is just at the front of the hotel. Magazine street is close by and so also is the Garden district. There's free parking too, which was really nice.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, amenities
Great location with the St Charles street car stop right in front of the hotel. Great parking and lots of food nearby
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free onsite, secure parking. Room was very clean. Loved the seating area. There is a water filler for filtered water. There is some construction next door but rooms have a sound machine to help with the noise AND earplugs are provided. Excellent location. Street car line right across the street. Great restaurants and bars close by. 10/10 will stay here again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything, clean, location, protected parking & nice employees. My new only place to stay in New Orleans
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

J.

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed a very nice room with a great shower, hot water, and a comfortable bed. Added bonuses was the free parking and the location on the streetcar line.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

MANDY

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying here!
Stayed 5 nights in Jul 2025
Verified review

6/10 Okay

Gilbert

Disliked: Amenities
Next
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very helpful and knowledgeable.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

amanda

Liked: Staff & service, amenities, property conditions & facilities
The property is located right across the street from a street car stop. The lobby is nice and clean. Other areas of the hotel need some general maintenance with some water damage here and there. Our room was decently clean, but the floors were dirty. The beds were comfortable. Overall, I would stay here again. The hotel doors lock at night and you have to use a code to get in. We were group of girls and never felt unsafe in the area.
Stayed 3 nights in Mar 2026