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Plymouth International

Property class: 4
VIP Access

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Plymouth Suite | Desk, laptop workspace, iron/ironing board, free WiFi
Breakfast and dinner served, Modern European cuisine
Plymouth Suite | Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
220 Courtenay Street, New Plymouth, Taranaki, 4312
  • Place, Fitzroy Beach
    ‪8 min walk‬
  • Place, Pukekura Park
    ‪12 min walk‬
  • Place, Puke Ariki
    ‪18 min walk‬
  • Airport, New Plymouth (NPL)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Queen

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Queen

9.2 out of 10
Wonderful
(57 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Queen

Desk, laptop workspace, iron/ironing board, free WiFi

Executive Queen

8.8 out of 10
Excellent
(29 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard King

Standard King | Desk, laptop workspace, iron/ironing board, free WiFi

Standard King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe King

9.6 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Plymouth Suite

Plymouth Suite | Desk, laptop workspace, iron/ironing board, free WiFi

Plymouth Suite

8.0 out of 10
Very good
(5 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About this property

Plymouth International

Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a hot tub are on-site.
Plymouth International offers 76 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and microwaves can be requested.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us that they can't get enough of the helpful staff at Plymouth International. During your stay, you'll be connected to the convention centre and just a quick walk from East End Reserve. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Modern European cuisine while dining at Orangery Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of East End Reserve and Te Henui Walkway
  • Cats and dogs welcome for a fee (restrictions apply)
Plymouth International offers its guests a full-service spa, a hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Plymouth International. Free self parking is available.

This 4-star New Plymouth hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.
Orangery Restaurant – This restaurant specialises in Modern European cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: NZD 27 for adults and NZD 27 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Orangery Restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: NZD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 27 for adults and from NZD 27 for children
  • Pet fee: NZD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: NZD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Hotel Plymouth International
Quality Plymouth International
Quality Inn New Plymouth
Quality Hotel International
Plymouth International Hotel
Plymouth International Hotel
Plymouth International New Plymouth
Plymouth International Hotel New Plymouth

Plymouth International Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Delican Obare

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious and cozy
Stayed 1 night in Jan 2026

8/10 Good

Taylor

Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Stayed 1 night in Jan 2026

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities
The room was superb and clean
Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

The room was very clean and tidy and staff very helpful. Good amenities
Stayed 2 nights in Jan 2026

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, spacious. Good aircon. Good shower.
Stayed 1 night in Jan 2026

8/10 Good

Epiniha

Travelled with family
Nice accomadation & close to everything within walking distance
Stayed 1 night in Jan 2026

6/10 Okay

Nirmala

Stayed 1 night in Jan 2026

8/10 Good

Kerry

Stayed 4 nights in Jan 2026

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities
clean rooms and courteous staff
Stayed 3 nights in Jan 2026

8/10 Good

Trent

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice room. Comfy beds. Terrible service
Stayed 4 nights in Dec 2025

10/10 Excellent

Rae

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The central location and the facilities that were on sigh also the great staff. :)
Stayed 3 nights in Jan 2026

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
A good sized room, both working aircon and opening windows, neat arrangement of wash basin, wardrobe and shower, comfortable bed.
Stayed 1 night in Jan 2026

8/10 Good

Lianne

Travelled with partner
Room was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Warren

Stayed 1 night in Jan 2026

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, amenities
Room was ok. Wallpaper peeling off. Was awoken at 7am by kids splashing in the pool. Motorcycles parked in the foyer that smelt highly of petrol.
Stayed 2 nights in Jan 2026

10/10 Excellent

L I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleaning lady was hospitable and provided good service. The swimming pool and spa pool were great! Love the view of the pool area from my room. Appreciate the extra pillows provided. The sitting area near the reception table smelled musty, though. And the gym area was not very tidy. I could not use the exercyle as it was a bit broken, didn't feel safe to sit on the bike seat. Would be good to replace it with a newer bike.
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Jan 2026

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a gym, pool, spa.
Stayed 1 night in Jan 2026

10/10 Excellent

Shu Sin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staffs, nice pool & close to attractions. Good place to relax for holiday.
Stayed 1 night in Dec 2025

10/10 Excellent

Erena

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a wonderful stay here. Our rooms were upgraded which was such a nice surprise. The rooms were tidy and the beds and pillows were comfy. The heated pool was incredible rain or shine. The staff here were lovely and the buffet breakfast was worth the $27. Lovely coffee too.
Stayed 1 night in Jan 2026

2/10 Terrible

Yogita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty as we entered, blood stains on bedding that wasn’t changed, dishes dirty, wine bottles from previous guests still lying around
Stayed 2 nights in Dec 2025

8/10 Good

Megan

Stayed 2 nights in Dec 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, amenities
Courteous and accommodating staff, clean room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Maree

Liked: Cleanliness, amenities
Room was tidy and clean. Facilities in room basic but all we needed for our stay. Loved the pool spa and bar areas. Great stay and would definitely stay again if up in New Plymouth.
Stayed 2 nights in Dec 2025