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The Devon Hotel A Heritage Hotel

4.0 star property

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Photo gallery for The Devon Hotel A Heritage Hotel

Garden
Property entrance
Buffet
Banquet hall
Outdoor pool, a heated pool, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available

Explore the area

View in a map
390 Devon Street East, New Plymouth, 4312
  • Place, Fitzroy Beach
    ‪5 min walk‬
  • Place, Pukekura Park
    ‪15 min walk‬
  • Place, Bowl of Brooklands
    ‪3 min drive‬
  • Airport, New Plymouth (NPL)
    ‪11 min drive‬

Room options

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Studio

King Studio | Iron/ironing board, free WiFi, bed sheets

King Studio

9.2 out of 10
Wonderful
(27 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio

Queen Studio | Iron/ironing board, free WiFi, bed sheets

Queen Studio

9.2 out of 10
Wonderful
(83 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Family Studio, Multiple Beds

9.4 out of 10
Exceptional
(24 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Bed and 1 Single Trundle Bed

View all photos for Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Deluxe Twin Studio with 2 Queen Beds

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Studio

Deluxe King Studio | Iron/ironing board, free WiFi, bed sheets

Deluxe King Studio

9.6 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area | 32-inch LCD TV with satellite channels, TV

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

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About this property

The Devon Hotel A Heritage Hotel

Eco-certified hotel with full-service spa and 24-hour front desk
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and Access to hot tub are on-site.
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with espresso makers and coffee/tea makers. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This New Plymouth hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us that they can't get enough of the pool at The Devon Hotel A Heritage Hotel. During your stay, you're just a quick walk from East End Reserve. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 7 minutes by foot from Fitzroy Beach and a 1-minute drive from Centre City Shopping Centre
The Devon Hotel A Heritage Hotel offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-certified The Devon Hotel A Heritage Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star New Plymouth hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.
The Devon Hotel A Heritage Hotel has a restaurant on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (NZD 30 per day)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • Self-parking fee: NZD 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

Reviews

The Devon Hotel A Heritage Hotel Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 699 out of 1005 reviews
Rating 8 - Good. 243 out of 1005 reviews
Rating 6 - Okay. 44 out of 1005 reviews
Rating 4 - Poor. 11 out of 1005 reviews
Rating 2 - Terrible. 8 out of 1005 reviews

Reviews

10/10 Excellent

Nivedha

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Stayed 2 nights in Jul 2025

8/10 Good

Eldre

Stayed 3 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Was a issue with the heating in our first room but they didn’t have anything free till the night after so they provided a heater and then moved our stuff the next day to the new room. Great staff
Stayed 4 nights in Jun 2025

4/10 Poor

Luke

It’s ok for one night if you are driving through.
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Travelled with partner
Great location
Stayed 2 nights in Jun 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities. Our room had 2 comfortable queen beds and was spacious. The staff were great and dealt with an issue with wet carpet under the window quickly. The kids enjoyed the pool and spa. Great selection of breakfast options in the onsite restaurant. We stayed during a very busy weekend so there wasn't always onsite parking but there was plenty of parking on the sidestreet and we felt safe walking in the area. If the weather had been better we would have made use of the bikes available for guest hire.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and staff were good. Parking was a let down as there was no where to park until after 9pm
Stayed 1 night in Jun 2025

10/10 Excellent

Kerry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with family. Staff were lovely. Rooms were nice and clean. Buffet dinner was delicious.
Stayed 2 nights in Jun 2025

10/10 Excellent

Zwe Wint

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a good experience even though the male receptionist looks unfamiliar during check in.
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
The Devon is a nice hotel with great amenities
Stayed 1 night in Jun 2025

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in, was quick and easy. Hotel staff were amazing happy to assist considering it was a very busy hotel with a big function, staff never missed a beat and ensured every person staying there was made to feel important. Thank you.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Looks to have been refurbished recently, clean room, great facilities and excellent buffet dinner. Wouldn’t hesitate to stay again in the future! Great value for money
Stayed 1 night in Jun 2025

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay at New Plymouth... have already stayed here twice now and planning to stay here again when coming back to New Plymouth...
Stayed 1 night in Jun 2025

10/10 Excellent

Debz

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Nathan

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was ok nice walk to town from hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Alice

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super comfy beds! Loved the hot pool and spa!
Stayed 1 night in Jun 2025

10/10 Excellent

Shirley and John

Liked: Cleanliness, property conditions & facilities
Our last stay was a bit disappointing however they took our feedback on board and they certainly went out of their way this time and upgraded our room (lovely spacious room with seperate living and separate bedroom! Very impressed! Nice and quiet too! We are regulars at this hotel and restaurant and will definitely be staying here again for our regular meetings! Thanks
Stayed 1 night in Jun 2025

10/10 Excellent

Shanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2025

8/10 Good

Jeanne

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very modern, clean, soft beds. Only complaint was that the shower water spilled into the bathroom with every shower. We had to use the bath mat as a dam.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was outstanding
Stayed 3 nights in Jun 2025

10/10 Excellent

Hina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Jun 2025

2/10 Terrible

Andrew

Stayed 1 night in May 2025