Nice lady watches the door and lets you in. Honestly, where can you stay close to Times Square in NYC in November for < 300? It's a place to sleep with a shower and not much else.
The staff was so kind and courteous and accommodating, the rooms were clean and spacious, and the location just couldn't be beat! The availablility of coffee and tea 24/7 was an unexpected bonus!!!
They always answer the front door for us, whatever we needed they would give it to us right away, whether itâs extra toilet paper, towels, etc. Downside the bathroom is a little dirty but other than that itâs okay. I got the Deluxe option by the way.
Check-in was ok, but when I got to the room, I couldn't get in since the electronic key didn't work. They gave me a traditional key.
There was a strong odor of cleaning fluid in the room. And the floor was sticky.
Staff was very friendly.
I was offerered a better room, but chose an inferior one on ground floor to save carrying bags upstairs. The bed was comfortable, but no window and very small bathroom . There was free coffee maker and hot/cold water dispenser. 24 hour reception, and a courtyard to smoke in.
Excellent location! Close to everything and walkable toain attractions! Room was not spot clean. There was a roach on the sink, dusty floor, and hair on the bed, toilet and towels. Staff very friendly, but not always available or alert to open the front door. Had to wait several times out in the cold.
Dirty floor, missing desk drawers, shower not draining, door to room as unlocked
upon out arrival, crookedly hung fixtures and door lock, room smelled of cleaning agents so strong that I had pretty nasty headache next day. opening window was not an option: Very noisy city block.
Place reeks of borderline poverty yet is Unbelievably overpriced. Ratings oddly were high. Does not make senseâŠ
Great location, within walking distance to so much good stuff. Check in / out was super easy and security staff are there 24 hrs to let you in/out of the building which gave us comfort. Rooms are a good size and beds are comfy. Would definitely stay here again!