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Ace Hotel Brooklyn

4.0 star property

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Photo gallery for Ace Hotel Brooklyn

Front of property
Reception
Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated
Double Room | 1 bedroom, minibar, in-room safe, individually decorated
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Place, Barclays Center Brooklyn
    ‪11 min walk‬
  • Place, Brooklyn Bridge
    ‪4 min drive‬
  • Place, Brooklyn Cruise Terminal
    ‪5 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Room (Small)

1 bedroom, minibar, in-room safe, individually decorated

Room (Small)

9.6 out of 10
Exceptional
(66 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, individually decorated

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(41 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Medium)

1 bedroom, minibar, in-room safe, individually decorated

Room (Medium)

9.6 out of 10
Exceptional
(101 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium Skyline)

Room (Medium Skyline) | 1 bedroom, minibar, in-room safe, individually decorated

Room (Medium Skyline)

9.2 out of 10
Wonderful
(47 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, individually decorated

Double Room

9.0 out of 10
Wonderful
(60 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Medium)

1 bedroom, minibar, in-room safe, individually decorated

Room, Accessible (Medium)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

EVEN Hotel Brooklyn by IHG

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 1,574 reviews
The price is CHF 214
includes taxes & fees
19 Oct - 20 Oct
EVEN Hotel Brooklyn by IHG

About this property

Ace Hotel Brooklyn

Luxury hotel with fitness centre and 24-hour front desk
A fitness centre, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and wedding services. Change of towels is available on request
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Ace Hotel Brooklyn. During your stay, you'll be within walking distance of Barclays Center Brooklyn. Features include free WiFi in public areas, plus a gym and a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the overall comfort and comfy beds to the cleanliness and spaciousness
  • 11 minutes by foot from Barclays Center Brooklyn and a 3-minute drive from Prospect Park
  • Dogs welcome for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Ace Hotel Brooklyn also features a fitness centre, concierge services, and room service (during limited hours).

This 4-star Brooklyn hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveller Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Evening entertainment
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 994 out of 1277 reviews
Rating 8 - Good. 190 out of 1277 reviews
Rating 6 - Okay. 55 out of 1277 reviews
Rating 4 - Poor. 21 out of 1277 reviews
Rating 2 - Terrible. 17 out of 1277 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic Hotel! The Ace is in the best location! The rooms are beautiful and so clean! The hotel staff goes out of their way to make you feel welcomed. Thanks for such a lovely stay.
Stayed 3 nights in May 2025

10/10 Excellent

George

Travelled with family
Liked: Amenities
Nice staff. Fun lobby events. So close to the subway!
Stayed 5 nights in Jun 2025

10/10 Excellent

J.E. Molly

Stayed 2 nights in Jun 2025

4/10 Poor

Mercedes

Liked: Cleanliness, staff & service
Disliked: Room comfort

this is a hotel, not a night club

The hotel was truly amazing in many ways — beautiful design, comfortable rooms, and great service during the day. Unfortunately, our experience took a turn when we returned after dinner to find what can only be described as a wild party taking place in the lobby. The music was incredibly loud, people were crowding every corner, and alcohol was everywhere. We had to practically push our way through the crowd just to get to the elevator — it felt more like trying to get into a nightclub than accessing our room in what’s supposed to be a hotel. It was shocking that this kind of event was happening in a shared common area that guests must use for check-in or simply to go to their rooms. This is simply not acceptable for a hotel environment. A lobby should be welcoming and accessible to all guests at all times, not turned into a chaotic party zone. We hope management reconsiders how these events are handled in the future.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you Ace!

The staff was so helpful and kind. The room was large for NYC and well appointed. The location worked well for us!
Stayed 2 nights in Jun 2025

4/10 Poor

Mike

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Mallory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying here was an amazing experience! The hotel itself, and the staff were so impressive and comforting. It was a birthday trip and they welcomed me with a bottle of bubbles! It is a super convenient location in relation to public transport, great food and views in the area. I will definitely stay here again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lively atmosphere, and soundproofing in the rooms is excellent. Would stay again
Stayed 3 nights in Jun 2025

10/10 Excellent

Cecilia, Memphis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I didn’t realize that we’d have a view of the Statue of Liberty!!!! Food, drinks, room, and walkability were great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities
Beautiful hotel and super helpful staff!
Stayed 7 nights in May 2025

10/10 Excellent

Richard, Brooklyn

Stayed 1 night in Jun 2025

10/10 Excellent

Jeanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was perfect! Clean, bright, comfortable, and so convenient to everything!
Stayed 1 night in May 2025

8/10 Good

DeAnne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

Kriupa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay for one night after we got married. The front desk staff was amazing and they upgraded us after realizing we had just gotten married that afternoon. Amazing service, so clean, and loved the modern/chic decor. Would definitely stay again :)!
Stayed 1 night in Jun 2025

10/10 Excellent

Gunita

Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 6 nights in Jun 2025

6/10 Okay

Hunter

Stayed 1 night in Jun 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for 1 night around Christmas/ New Year’s Eve and again for one night in May. Loved my experience! The hotel is beautiful and I love the shops in the surrounding neighborhood (and even more options within a short driving distance). I was able to find street parking within a block or so with a little effort. Don't forget to use the Photo Booth in the lobby!
Photo Booth
Lobby bar
Room
View
Stayed 1 night in May 2025

10/10 Excellent

Jennifer, Seattle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel - fantastic room - fantastic service - right by the A and C train. Really centrally located - tons of restaurants and shops within a couple of blocks.
Stayed 3 nights in Jun 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Stayed 3 nights in Jun 2025

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in the part of Brooklyn I want to be in. Lived there for a decade and now I happily stay at the BK Ace. More spacious than Manhattan hotel rooms, the train is right there but also, it’s close to so many things. The burger at the Ace is 5 stars and the hotel is gorgeous and dripping with vibes. Live RJ’s, a sexy bar/lobby and the bagel shop right next door, also noteworthy. The staff were fabulous and helped me with everything. I wouldn’t stay anywhere else! Out of all the Ace Hotels I’ve ever stayed in, this is by far my absolute favorite!
Stayed 2 nights in May 2025

10/10 Excellent

Jerome

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My skyline room was much smaller than expected when compared to my last stay. Carpet had some staining but otherwise a good enough stay.
Stayed 2 nights in May 2025