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Aloft New York Chelsea

3.0 star property

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Photo gallery for Aloft New York Chelsea

Exterior
Down duvets, minibar, in-room safe, desk
Fitness facility
Bar (on property)
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
132 West 28th Street, New York, NY, 10001
  • Place, 5th Avenue
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Empire State Building
    ‪10 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(31 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(39 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for aloft, Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

aloft, Room, 1 King Bed

8.8 out of 10
Excellent
(79 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for aloft, Room, 2 Queen Beds

Down duvets, minibar, in-room safe, desk

aloft, Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.6 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Aloft New York Chelsea

A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, dry cleaning and laundry facilities. Housekeeping is available on request.
Aloft New York Chelsea offers 234 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Aloft New York Chelsea's great location. During your stay, you're just a quick walk from 5th Avenue. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a computer, laundry facilities and a lift
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Madison Square Garden and Empire State Building
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Aloft New York Chelsea also features laundry facilities, dry cleaning/laundry services, and express check-in. For a fee, parking is available.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.
Re:Fuel – On-site restaurant.
WXYZ Bar – On-site bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 75 per night); reservations required
  • Secured valet parking on site (USD 85 per night)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 32 floors
  • Banquet hall
  • Built in 2023
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
  • Valet parking fee: USD 85 per night
  • Off site parking fee: USD 75 per night (0.2 mi away; open 24 hours)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details. Guests are required to download the property's Bonvoy mobile app before check-in.

Property is also known as

Aloft New York Chelsea Hotel
Aloft New York Chelsea New York
Aloft New York Chelsea Hotel New York

Aloft New York Chelsea Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 911 out of 1319 reviews
Rating 8 - Good. 269 out of 1319 reviews
Rating 6 - Okay. 88 out of 1319 reviews
Rating 4 - Poor. 23 out of 1319 reviews
Rating 2 - Terrible. 28 out of 1319 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Zane

Liked: Cleanliness, staff & service
Very nice
View from my room
Stayed 1 night in Feb 2026

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service
Clean, comfortable room. Great location for a quiet night’s rest and helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, amenities
Clean, quiet, comfy
Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

Gustavo

Stayed 3 nights in Jan 2026

2/10 Terrible

Lapaula

There was no heat, they gave us space heaters the room never went above 54. They moved us rooms and was not given a refund. New York was -11 degrees. I will never stay here again
Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great service and very clean!
Stayed 1 night in Jan 2026

10/10 Excellent

Victor

Stayed 3 nights in Jan 2026

10/10 Excellent

ROGELIO

Liked: Cleanliness, property conditions & facilities
Great place to stay at
Stayed 1 night in Jan 2026

10/10 Excellent

Audra, Evansville

Stayed 4 nights in Jan 2026

10/10 Excellent

Tara

Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Stayed 7 nights in Jan 2026

6/10 Okay

eric

Liked: Cleanliness, staff & service
Barn door bathroom, clanking of cheap partition panels, thin walls where I can hear neighbors.
Stayed 3 nights in Jan 2026

8/10 Good

tim

Liked: Cleanliness, staff & service, amenities
Room clean. Staff was great. Oatmeal was good. Disappointed front desk didn’t point out or offer tickets for comp drinks. When you turn the heat down in your room cold air blows on you when in bed. Bad idea especially when the temperature outside was 13f !!!!!!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and equipped with all the necessities in a very functional way. The beds were very comfortable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nallaly

Liked: Cleanliness, property conditions & facilities
It was great! Super spacious compared to other hotels around there! Will return!
Stayed 1 night in Jan 2026

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The view, clean room, great overall! Will stay here again and recommend to others.
Stayed 3 nights in Jan 2026

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Great room , great service! Nothing to complain about ! Will stay at this same hotel again
Stayed 2 nights in Jan 2026

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Jan 2026

8/10 Good

Brianna

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Really great hotel. Although rooms are small, it has everyting need. Super comfortable bed. Also attentive front desk team and super nice bartender.
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah, Concord

Stayed 3 nights in Jan 2026

10/10 Excellent

Philip Ernest, Prince Albert

Liked: Cleanliness, property conditions & facilities
Friendly staff centrally located comfortable and clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Philip, Prince Albert

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful and accommodating staff. Would recommend
Stayed 1 night in Jan 2026

8/10 Good

Madeline, Scotch Plains

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. “City view” was okay. Bed was comfortable. Included Breakfast was a tiny yogurt, muffin, tiny water, tiny oj, and granola bar. Not worth spending extra for it. Fast walk to penn station and MSG.
Stayed 1 night in Jan 2026