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Best Western Premier Herald Square

3.0 star property

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Photo gallery for Best Western Premier Herald Square

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Fitness facility
Property amenity
Restaurant
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
50 W 36th St, New York, NY, 10018
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Premier Herald Square

Hotel with a bar, steps from Herald Square
A fitness centre, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Best Western Premier Herald Square offers 94 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they enjoy Best Western Premier Herald Square's walkable location. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a gym and a bar are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Herald Square and 3 minutes on foot from 5th Avenue
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

Public spaces have free WiFi and wired Internet. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Premier Herald Square.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Herald
Best Western Herald Square
Best Western Premier Herald
Best Western Premier Herald Square
Best Western Premier Herald Square Hotel
Best Western Premier Herald Square Hotel New York
Best Western Premier Herald Square New York
Herald Square Best Western
Premier Herald Square
Premier Herald Square New York
Best Western Premier Herald Square Hotel
Best Western Premier Herald Square New York
Best Western Premier Herald Square Hotel New York

Best Western Premier Herald Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 534 out of 1009 reviews
Rating 8 - Good. 269 out of 1009 reviews
Rating 6 - Okay. 106 out of 1009 reviews
Rating 4 - Poor. 50 out of 1009 reviews
Rating 2 - Terrible. 50 out of 1009 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities
Very friendly and helpful staff, and nice clean rooms. Convenient location close to everything in Midtown.
Stayed 6 nights in Jun 2025

6/10 Okay

Shelley

Liked: Cleanliness, property conditions & facilities
Staff was great helpful, attentive. But i had to move 3 times the first hour i was there. First room the tv and phone didn't work. Second one the a/c do and phone didn't work. Third one phone didn't work and i said to heck w it. And stayed in #3 where i had phone in the room as the line didn't work so i had to use the one in the hall. Those things should be checked and working in a $200/night room
Stayed 2 nights in Jul 2025

10/10 Excellent

sanjay

Stayed 4 nights in Jun 2025

10/10 Excellent

Charlize

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice service
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was professional and efficient, room clean felt comfy
Stayed 1 night in Jun 2025

6/10 Okay

Crystal

Travelled with group
Disliked: Amenities
Was expecting a lot more based on the high star reviews I saw on google but this was by far the most mid hotel I’ve ever stayed at. Of course it’s NYC so the rooms are going to be tiny, but for the price paid it felt criminal given there were like 0 amenities other than free water in the lobby. The only reason why I would ever stay here again (which I probably won’t) is due to the location to shopping and the subway. But even with that we didn’t do much in Times Square Area. We really only stayed here because it was one of the only reasonable looking and cheapest option available that weekend.
Stayed 3 nights in May 2025

8/10 Good

Gloria

Travelled with family
Liked: Staff & service
Cleanliness. I stayed 8 nigths. Once they forgot to clean the room. For 5 days the carpet was not vacuumed and shower not washed. They only made the bed and take out the trash. I reported this and the reception team was very nice and helpful
Stayed 8 nights in Jun 2025

6/10 Okay

Paul

Stayed 3 nights in Jun 2025

10/10 Excellent

Adriana, Troy

Stayed 2 nights in May 2025

10/10 Excellent

Zuleyka

Liked: Cleanliness, amenities, property conditions & facilities
Exelente servicio muy Limpio y el staff exelente
Stayed 4 nights in Jun 2025

10/10 Excellent

Jourdan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Hadley

Stayed 1 night in May 2025

10/10 Excellent

Akriti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

8/10 Good

Peter

Business traveller
Pleasant. Rooms clean but not modern Staff where friendly and helpful
Stayed 6 nights in May 2025

10/10 Excellent

Kai, Glen Ellyn

Stayed 2 nights in May 2025

10/10 Excellent

Yashraj

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great property
Stayed 6 nights in May 2025

8/10 Good

Joleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with updated rooms
Stayed 1 night in May 2025

2/10 Terrible

Bo

Disliked: Cleanliness, property conditions & facilities
:(
Stayed 7 nights in May 2025

10/10 Excellent

Arfana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
The location was A+, room was cleaned everyday with fresh towels and sheets and blankets. They did not offer a fridge nor microwave in the bedroom. I would rate them as an A- hotel. The good thing is that everything was walking distance, perfect!!!!!
Stayed 7 nights in May 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Place is not terrible but is too small and cramped. Rooms are very small with no real closet. There are much better options nearby
Stayed 3 nights in May 2025

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I called in to pay for an earlier check in time and the created a second stay. Also the room that was given wasn’t enough for 3 to have to pay extra for that is wild. Positives the bathroom wasn’t to bad besides the stains on the bottom of the toilet. Also the hotel location was great and easy to get around to everything.
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Accommodation adequate and comfortable.
Stayed 6 nights in May 2025

10/10 Excellent

Albana

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in May 2025

8/10 Good

Kelly, Genève

Liked: Cleanliness, staff & service, property conditions & facilities
The check in process was simple and reception were friendly. The rooms are tight but do the job with a central hotel location.
Stayed 2 nights in May 2025