Canal Loft Hotel

2.5 star property

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Photo gallery for Canal Loft Hotel

Reception
Lounge
Exterior
Standard Room 1 Queen Bed City View | Egyptian cotton sheets, premium bedding, Select Comfort beds
Reception

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
94 Canal Street, New York, NY, 10002
  • Place, Manhattan Bridge
    ‪2 min walk‬
  • Place, Lower East Side Tenement Museum
    ‪6 min walk‬
  • Place, New York University
    ‪15 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

Standard Room 1 King Bed City View

  • Sleeps 2
  • 1 King Bed

Standard Room 2 Twin Beds City View

  • Sleeps 2
  • 2 Single Beds

Standard Room 1 Queen Bed City View

  • Sleeps 2
  • 1 Queen Bed

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About this property

Canal Loft Hotel

Conference space, concierge services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front desk safe.
Canal Loft Hotel offers 51 air-conditioned accommodations with a safe and a hairdryer. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
The great public transport around Canal Loft Hotel gets high marks from our customers. During your stay, you're just a quick walk from Lower East Side Tenement Museum. Free WiFi in public areas, meeting rooms and concierge services are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 15 minutes by foot from Brooklyn Bridge and a 3-minute drive from New York University
As a guest of Canal Loft Hotel, you'll find tour/ticket assistance, concierge services, and a front desk safe. WiFi is free in public spaces.

This New York hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per accommodation, per stay
  • An effective city/local tax rate of 14.75 per cent will be charged
  • Service fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

Canal Loft Hotel New York
Canal Loft New York
Canal Loft
Canal Loft Hotel Hotel
Canal Loft Hotel New York
Canal Loft Hotel Hotel New York

Canal Loft Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 260 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 187 out of 1001 reviews
Rating 4 - Poor. 126 out of 1001 reviews
Rating 2 - Terrible. 158 out of 1001 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Naomi

Great location
Stayed 2 nights in Nov 2025

2/10 Terrible

Simon

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, cold, neglected
Stayed 2 nights in Dec 2025

10/10 Excellent

brenda

Travelled with group
Liked: Cleanliness, property conditions & facilities
Inexpensive and very clean. Close subway.
Stayed 1 night in Dec 2025

6/10 Okay

Sharon

Travelled with family
Disliked: Amenities
I had asked for twin beds and was given a King size instead, which was far from ideal
Stayed 1 night in Dec 2025

6/10 Okay

Malcom

Disliked: Property conditions & facilities, room comfort
Ok for the price , but I probably would not stay there again. Front desk person at check in was very friendly and nice. The front desk person after her was kind of rude and did not provide good customer service.
Stayed 2 nights in Dec 2025

2/10 Terrible

Clothiel

Disliked: Cleanliness, amenities, property conditions & facilities
There was no hand soap in the room, I notified staff, she notified housekeeping, four hours later still no soap, staff graciously looked herself and found the only bottle of soap available and gave to us. The shower did not work, and the tub was clogged. There were women's fake eyelashes in the bed, and ash as if someone has smoked in the bed.
Stayed 1 night in Dec 2025

6/10 Okay

Ramona

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don’t understand how they can have pictures up that are completely completely inaccurate. The rooms don’t look like these pictures, the lobby definitely doesn’t look like these pictures, there are no amenities like shown. It is very deceptive unfortunately.
Stayed 1 night in Dec 2025

6/10 Okay

Darren

Liked: Cleanliness
Disliked: Amenities
The room was simply "ok." Had to request a remote for the TV - one roll of toilet paper available - soap dispenser empty in the shower - room was very small. Staff seemed disinterested. Room was clean, however, and priced right. If you just want a place to shower and sleep, you could do worse.
Stayed 4 nights in Dec 2025

8/10 Good

Piero

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for a short stay and for a good price. Neighborhood is not great though.
Stayed 1 night in Dec 2025

8/10 Good

Jose

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Convenient location, easy check-in process, great staff! The towels could be better in quality, both my towels had a hole.
Stayed 2 nights in Dec 2025

4/10 Poor

Sean

Stayed 1 night in Dec 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff. Busy but safe area. Plenty of areas for food nearby.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carolyn, Columbia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, basic accomodations.
Stayed 5 nights in Nov 2025

2/10 Terrible

Sandra, Riverside

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A terrible r view was given to this hotel. We can start with terrible customer service at check in, followed by hidden fees once check in. What made this a complete terrible experience is the roaches in the room and no room service. Our stayed was a complete nightmare. Would never stay at this hotel again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rheta

Liked: Cleanliness, amenities, property conditions & facilities
It was clean, a good price, just feet from a corner deli that had hot and cold food. Very close to things nice to look at when walking. Apparently it is just on the edge of what is considered china town. I don't know about parking, I ubered from airport.
Stayed 3 nights in Nov 2025

6/10 Okay

Ma May

Stayed 1 night in Oct 2025

4/10 Poor

Michael, GAINESVILLE

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nobody in the wide open lobby all night.
Stayed 1 night in Oct 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and neat
Stayed 1 night in Nov 2025

6/10 Okay

Arun

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Pricey
Stayed 2 nights in Nov 2025

2/10 Terrible

Georgia

Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t clean when I got there. It was sooo cold in the room the whole time (AC was off) - the windows didn’t open and close properly. You could hear sooo much noise through the walls. The tv didn’t work well. I did complain at the moment, they tried their best I’m sure, I didn’t quit see it but ya never know when someone is just having an off day and it’s not all the time. I wish I would have just spent more money and stayed somewhere a little nicer, and closer to Times Square.
Stayed 3 nights in Oct 2025

8/10 Good

Anand

Business traveller
Liked: Cleanliness
Simple clean and efficient room in an interesting eclectic part of Manhattan. Staff is a little aloof but good.
Stayed 1 night in Nov 2025

4/10 Poor

Chun

Stayed 1 night in Nov 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service
I’m not sure why the bad ratings. We thought the place was clean. Staff was friendly enough. Decent location. The only thing is they do have luggage storage but if it’s crowded you might have to leave your bags in an unattended area of the lobby. Otherwise we would definitely stay here again.
Stayed 2 nights in Nov 2025

6/10 Okay

Brandon

Travelled with partner
Liked: Cleanliness
Reasonably good place to stay. Room was pretty barebones but the bed was as comfortable. Toilet didn’t work well and leaked from the water chamber. The shower head functioned but was broken. The water however was warm quickly. The soap dispenser didn’t work but fortunately I carry a bar with me. Location is excellent right in the midst of Chinatown. I’ve stayed in better and I’ve stayed in worse. Price was decent for NYC.
Stayed 3 nights in Nov 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, easy check in, great budget experience. Would book again.
Stayed 1 night in Nov 2025