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Gramercy Park Hotel

4.0 star property

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Breakfast, lunch, dinner and brunch served
Premier Suite, Terrace | Terrace/patio
Bar (on property)
Breakfast, lunch, dinner and brunch served
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

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2 Lexington Avenue, New York, NY, 10010
  • Place, Gramercy Park
    ‪1 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪45 min drive‬

Room options

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About this property

Gramercy Park Hotel

This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Self parking is free. Other amenities include a sauna, a coffee shop/cafe and valet parking.
Gramercy Park Hotel offers 190 air-conditioned accommodations with DVD players and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Gramercy Park Hotel, you're just a quick walk from 5th Avenue. Features include free self-parking, plus a restaurant and a 24-hour gym.
  • Free self-parking
  • Enjoy Italian cuisine while dining at Maialino
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a sauna and a playground
  • Within a 15-minute walk of 5th Avenue and Chelsea Hotel
Gramercy Park Hotel offers its guests a sauna and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A business centre and 2 meeting rooms are available. Multilingual staff, tour/ticket assistance, and a garden are also featured at the family-friendly Gramercy Park Hotel. Self parking is free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:30 AM and 10:00 AM.
Maialino – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.
Rose – This bar only serves light fare. Reservations are required.
Jade – This bar only serves light fare.
24-hour room service is available.

Property amenities

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 65 per day)
  • Limited on-site self and valet parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 10:00 AM to 1:00 PM on weekends; USD 5.50 to 22 for adults and USD 5.50 to 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Jade
  • Maialino
  • Rose

Things to do

  • 24-hour gym
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free minibar (limited items)
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.17 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.50 to 22.00 for adults and USD 5.50 to 22.00 for children
  • Valet parking fee: USD 65 per day
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gramercy Hotel Park
Gramercy Park
Gramercy Park Hotel
Gramercy Park Hotel New York
Gramercy Park New York
Hotel Gramercy
Hotel Gramercy Park
Park Gramercy
Gramercy Park Hotel Hotel
Gramercy Park Hotel New York
Gramercy Park Hotel Hotel New York

Gramercy Park Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel despite the price which makes it difficult to pick this hotel over other more economical choices
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and nice staff. Great location
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

JohnScottBlack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sexy spot. Great bar. Amazing restaurant. Cool vibe. And not insanely priced. Also in the heart of the city.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

mel

Liked: Cleanliness, staff & service, property conditions & facilities
They no longer use le labo candles and the distinct “Gramercy smell” is gone. Now it seems like just an older hotel. Also, the peloton cycle could not connect to the internet so could not be used one of the days I was there.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great also restaurants in the area were very good but staff at hotel were the best we will be back soon.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel is unique and the dark, old feel of the place charming. It was an ideal winter hotel in many ways. The location could not be better. That said, it is an old hotel -- the heating was uncomfortable -- noisy, too hot, too hard to control -- the internet was spotty at best, the bathroom cramped and old. Some basic amenities that one finds in newer high-end hotels like a kettle or Nespresso are not there. While it was a nice stay, I doubt I would return.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed that as a guest you didn’t have any privileges to the bar on-site. It was a $1000 table min to enter
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Daisy

Liked: Cleanliness
Check in and taking a lift up were all like in a cave, very dark. Well, those are the uniqueness, which I do not like. Room service (breakfast) were late, need to call and urge them to provide food. Other than these, just a normal hotel.
Stayed 3 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
It was very small and the shower didn’t work properly. For $400/night it was also not sanitary.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Brad

Disliked: Staff & service
One of the rooms they put us in smelled like it had a cigar convention in it right before we got there. The bar tar staff and bar tenders were not very friendly or inviting. Neat old building and cool location, but the rest ruined it.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of spaces to hang out, great bar and restaurant, and quiet room!
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gramercy Park Hotel has beautiful decor and a cool vibe.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great service, wonderful restaurant and bar, excellent location.
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Beautiful property but A/C heating unit started screeching at 6 in the morning Sunday. They sent a maintenance man up quickly. All he could do was shut it off completely
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
La décoration et l'ambiance général est vraiment bien. La proximité du métro et des différents quartiers sont un atout. Ma chambre était spacieuse et confortable, la décoration était douce et chaleureuse. Le point à mon avis à améliorer est sur le personnel que je trouve peux professionnels. Il ne s'agit pas d'être seulement souriant, mais d'être surtout attentif au client et de devancer sa demande.
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Kirby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NYC icon!

Such a great classic NYC icon. Loved our stay! Having moved away from this great city 10 years ago it was fun to come back and experience some of the “must dos” we had been recommending to friends for years.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The location is obviously ideal. Park access is lovely. Concierge Joy is very nice. The Bartender in Jade was more concentrated on chatting with friends at the end of the bar. Our cocktails were inexplicably tasteless, watered down & lukewarm. When the bill came it was over 40.00 for two watery lukewarm drinks. It would have made us angry if we had to pay for them, but as it turned out our Expedia reservation credited them back to us at the end of the stay as part of the VIP thing. I've no idea what else the VIP thing might have included, didnt realize I booked it. We didn't return to that bar. Saw a doorman as we checked in, then not never again until 3 days later when we left. A hotel boasting 5 stars ought to be able to manage a cheerful face at the entrance to assist with cabs, etc. We are not snobs, can open our own doors, but would occasionally like assistance or to be greeted with a smile when entering the hotel. Didnt happen. Nonexistent. Needed to speak with the front desk from our room....called 4 times and couldn't get anybody to answer. Got disconnected twice. Eventually got connected to the manager who was very nice. Room was neat, tidy. Comfortable bed. Bummed about the disconnect we felt from the staff throughout our stay. Not rude, just disinterested in us. A small thing-a coffee maker of some sort in the room is always welcome for first cup. A simple french press, maybe? The amenities in the bathroom are Aesop, my favorite.
Stayed 3 nights in Jan 2020
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
While the hotel itself is quite beautiful, the staff really ruined our experience. The management seems utterly non existent. Perhaps my expectations were high due to the price of hotel, but the staff they have at this hotel would'nt be hired at a gas station in CT let alone a nice hotel. The housekeeping was actually pretty friendly. The front desk and any phone reps all seem to have the same horrible attitude as if speaking to them is an inconvenience. I honestly can't believe anyone would hire any of the front staff at this hotel. Incredibly disappointed.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Expected more...

Expected a much nicer upgraded property. Didn’t feel clean. Toilet was clogged the first morning and it took 1 hour to fix. Lightbulbs went out. Ac was noisy.
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

Matt

Disliked: Staff & service
There is no security. You can go in and take the elevators and go up the rooms directly. Also most people at the reception dont look happy at all. The price when all the taxes are added go up significantly. Ac/ heating very noisy.
Stayed 5 nights in Dec 2019
Verified

4/10 Poor

Siggy

Disliked: Staff & service, property conditions & facilities
We had high hopes for our overnight stay in NYC. We have been to the restaurant at this hotel and loved it - thought we'd try the hotel. When we got there the family checking in next to us got a warm welcome, a description of the hotel and two glasses of complimentary champagne. Our front desk agent barely made eye contact, basically threw our room keys at us and walked away. The rooms were dark and dated. The bathrooms were claustrophobic and dirty. My husband and I went to have a drink at the bar. It took almost an hour to get one drink and our bill. Really disappointing experience especially for $700 a night. Will definitely not stay there again.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
The hotel and rooms looked very nice, we just had to change rooms because of finding pubes in the bathroom. They also told us at check in that they only had 1 room available, directly above the bar, and then magically another one appeared when we said no, and then another one magically appeared when we had to change rooms. I got the feeling they were trying to shaft us on our room quality, not sure why. Maybe they don't like people who book through Expedia. Other than those things our stay was ok, we won't stay there again though.
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

Andrew

Liked: Room comfort
Disliked: Cleanliness, staff & service

A Hotel in Decline

Our stay at GPH fell far short of our expectations, especially in terms of customer service. The front desk was less than friendly when we checked in. The room type that we booked was given away to other guests. While they did upgrade us, the upgraded room wasn't the type we were looking for. The front desk agent acted incredulous and even went as far as to openly blame us for not being more specific about what we wanted when we booked the room. It's pretty simple, really - we wanted the room type that we booked. Nothing more, nothing less. The next night was going to be a romantic evening in our room. I had purchased a bottle of champagne and had requested that morning that it be put on ice at a certain time. The front desk assured me that it would be taken care of. When we returned to our room that evening, our champagne was not on ice as it was supposed to be. I called down to the front desk to put in the request again. Two and a half hours later, a bucket of ice arrived with champagne flutes. By then, the mood I was trying to set had long passed. I know, first-world problems, right? My room was upgraded and I had to wait for chilled champagne. Boohoo. Well, for a supposedly "5-Star hotel" and the high sum of money I paid, yes, I have higher expectations. Instead, all we got was lousy service and broken promises from start to finish. All that, without even getting to the part about the rusty shower water, loose baseboards, and water-stained curtains...
Rusty shower water
Loose baseboards
Water-stained curtains
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
En pitänyt yllättävästä "Facility feestä" ollenkaan!
Stayed 5 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Great room! Super spacious and comfortable- and such a lovely part of town. Super loud party underway on my last night was a bit unwanted at bedtime, otherwise flawless stay.
Stayed 3 nights in Dec 2019