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Hilton Garden Inn New York/Central Park South-Midtown West

3.5 star property

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Photo gallery for Hilton Garden Inn New York/Central Park South-Midtown West

Exterior
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch and dinner served
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Housekeeping

Explore the area

View in a map
237 West 54th Street, New York, NY, 10019
  • Place, Broadway
    ‪1 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Central Park
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(180 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View

8.4 out of 10
Very good
(131 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Terrace

7.4 out of 10
Good
(6 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.0 out of 10
Very good
(54 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.2 out of 10
Very good
(13 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(8 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

8.2 out of 10
Very good
(33 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Living area | 40-inch LCD TV with cable channels, TV, pay films

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Terrace

Deluxe Room, 2 Queen Beds, Terrace | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds, Terrace

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bay View (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bay View (Hearing)

  • 26 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Terrace

Deluxe Room, 2 Double Beds, Terrace | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

8.4 out of 10
Very good
(18 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, City View

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, City View

7.8 out of 10
Good
(14 reviews)
  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Drinks & Snacks)

7.4 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

7.2 out of 10
Good
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

7.8 out of 10
Good
(6 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, City View (Mob & Hearing, Roll-in Shower, Corner)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, City View, Corner (W/Ex Bath)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Sheraton New York Times Square Hotel
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, 5,770 reviews
The price is CHF 241
includes taxes & fees
2 Jan - 3 Jan 2026
Sheraton New York Times Square Hotel

About this property

Hilton Garden Inn New York/Central Park South-Midtown West

Hotel with a restaurant, steps from Broadway
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and coffee/tea in a common area.
Hilton Garden Inn New York/Central Park South-Midtown West offers 401 air-conditioned accommodations with laptop-compatible safes and a safe. 40-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn New York/Central Park South-Midtown West. During your stay, you're just a quick walk from Broadway. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the central location and the clean guestrooms
  • Steps from Broadway and 6 minutes on foot from Central Park
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn New York/Central Park South-Midtown West. Parking is available for a fee.
For a fee, guests can enjoy a to-go breakfast daily from 6 AM to 11 AM.
On-site venue – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 75 per day)
  • Secured, covered valet parking on site (USD 95 per day)

Food and drink

  • Daily breakfast to-go available 6 AM to 11 AM for a fee: USD 22 to 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 800 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 67

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 22 to 22 per person
  • Covered self-parking fee: USD 75 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 67 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn New York Central Park South-Midtown West
Hilton Garden Inn Park South-Midtown Hotel
Hilton Garden Inn Park South-Midtown Hotel New York Central West
Hilton Garden Inn New York/Central Park South-Midtown West Hotel
Hilton Garden Inn York/Central
Hilton Garden Inn New York/Central Park South Midtown West
Hilton Garden Inn YorkCentral
Hilton Garden Inn New York/Central Park South-Midtown West Hotel

Hilton Garden Inn New York/Central Park South-Midtown West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 973 out of 2358 reviews
Rating 8 - Good. 627 out of 2358 reviews
Rating 6 - Okay. 391 out of 2358 reviews
Rating 4 - Poor. 180 out of 2358 reviews
Rating 2 - Terrible. 187 out of 2358 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please read these reviews. I went against what I thought people were being picky about and still booked here. The elevators are literally about to fall apart, you could not feel less safe. The restaurant is not open, the hotel is dirty, the beds are hard and Tiny. The toilet ran the entire time that we were here. The staff was extremely rude half of the time, super super nice the other half of the time. We were only here for the weekend, so I rolled with it, but 10 out of 10 do not recommend.
Stayed 2 nights in Aug 2025

6/10 Okay

ALJAN

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms were clean which is the important part. But the price we paid for are honestly now worth the small rooms they have. Also a lot of the amenities were under renovation and breakfast wasn't included as a compensation for the other services not being available. Maybe we booked this hotel at a bad time but its a shame really.
Stayed 4 nights in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unclean and Horrible

Absolutely the worst experience I've had staying in a hotel in NYC (which I do often). The room they checked me into had not been cleaned - the pillows were piled up on one side with a headprint of whomever had stayed the night before. The carpet was stained as was the desk chair. The air conditioning was not functioning. And, best of all, the sliding door to the bathroom fell off and nearly fell on top of me (and it was HEAVY!). Completely unacceptable. DO NOT STAY HERE.
Stayed 1 night in Aug 2025

10/10 Excellent

Virginia

Travelled with group
Liked: Cleanliness, staff & service, amenities
we had a really great stay while in NYC! it was close enough to the subway so we could get around and we were close enough to many food places! The only issue we had was the elevators were very slow moving and not working all the time so we had to take the stairs one time from the 15th floor. Other than that we had a really great stay!
Stayed 3 nights in Aug 2025

2/10 Terrible

Carol

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was so much wrong with this hotel that there is not enough room on this space to say it all. Some complaints bed was not a queen as stated, elevators took 10-15 minutes to get on one. I am 82 yrs old and had to walk down 15 floors. TV was not working,repair man could not get it working after 3 hrs. next am repair man just changed remote batteries it worked. Clerk new nothing to get us to train she stated they work different hours on days..they work 24/7 she was rude. Plus much more.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yanhong, Durham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, walking distance to many restaurants.
Stayed 3 nights in Aug 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight stay to see a show! Comfy bed but REALLY small room! They need more elevators!
Stayed 1 night in Aug 2025

8/10 Good

Blaise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Times Square and Central Park
Stayed 1 night in Aug 2025

2/10 Terrible

Willam

Waited for elevators 10 minutes the whole trip! Never stay again with any Hilton
Stayed 2 nights in Aug 2025

8/10 Good

Jacque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and good value for money!

Hotel is in a great location, close to all the theatres and walkable to Times Square excitement but far enough away that its not noisy. Also very close to Central Park which is a great place to spend the day. The hotel was a spacious room and comfortable bed. Check in and out was smooth. The only downside that only happened once was the lifts are very slow and we waited at least 10 minutes to get in the lift.
Stayed 3 nights in Aug 2025

10/10 Excellent

shefali

Stayed 5 nights in Aug 2025

4/10 Poor

Joshua

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Hilton- Theatre district in NYC

Bed was super uncomfortable and our shower door would not close causing water to leak everywhere. Location of the building was great. Definitely needing more than two elevators to accommodate the business and customers though
Stayed 1 night in Aug 2025

6/10 Okay

Devin

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Prepare for a wait

The room was fine- it was in a great spot. The elevator situation was awful. Every time we would have to wait 10 min on the elevator and then it would take about that long to get from our floor to the ground level.
Stayed 2 nights in Aug 2025

8/10 Good

Oren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location friendly staff elvator is a probl

The place is nice its nothing fancy but good enough no need to order city view room as they just see yhr building near..try to avoid using the elvator between 9-12 and 3-6 when everyone goes out otherwise you just wont get out. You cant beat the location everything is a walk or metro away
Stayed 4 nights in Aug 2025

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, staff & service

Give it a miss

This hotel is in a good location and rooms are decent size. However, in the first room we were assigned the air conditioning did not work (it was over 80 degrees in the room). We called the front desk who sent an engineer. We went out for food and on our return it had not been fixed. Went to the front desk who said it would be fixed the next day and offered us two other rooms (not connected as we had booked) or the use of fans. We opted for fans as could not be far apart from our children in the second room. Returned to our room to find the key cards wouldn’t work, returned to reception twice for new keys but none worked. Had to wait for an engineer to come and fix it. After a terrible sleep with the loud fans, we went out for the day with the promise that the air conditioning would be fixed when we got back. It wasn’t! We then were offered two adjacent rooms on the 26th floor which we accepted. These rooms were nice so we were happy until … my partner and I noticed we had bites on our bodies. We went to a local pharmacy who said we had bed bug bites!! Felt sick. Went to front desk to inform them that our original room had a bed bug problem. They were not interested at all, in fact the girl on reception with the blonde hair and glasses asked me what my question was! My question is why has a room in a Hilton hotel got a bed bug infestation? On our return we have written two emails to the manager to complain and they have not replied. Poor show.
Stayed 6 nights in Aug 2025

4/10 Poor

Richard

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The midtown location makes it convenient to walk to sights, restaurants, etc but that is pretty much the best part about the Hilton Garden Inn. The hotel is quite run down and two of the three elevators didn't work when we arrived, so people had to wait 10+ minutes. The hotel had one elevator fixed but the last one was broken throughout our stay. The rooms are small and adequate, but pretty bare bones.
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis, miami

Stayed 2 nights in Aug 2025

8/10 Good

Paul Eugene Thompson

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience Great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Courtney

Stayed 2 nights in Jul 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good, location was good, staff was very good, elevators sucked, especially if you are on the 31st floor!
Stayed 2 nights in Aug 2025

2/10 Terrible

Anteus

Disliked: Cleanliness
The air conditioning did not work in our room for the entire trip
Stayed 2 nights in Aug 2025

8/10 Good

James

Stayed 2 nights in Aug 2025

10/10 Excellent

Yiwei

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful. I believe it was Jackie upon check-in was very friendly and smiling. Very kind. Staff was wonderful. We have stayed here twice and both times the staff was awesome. The only down side to this place is the elevators. They can take forever. Location is very nice as well. Thank you
Stayed 3 nights in Aug 2025