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Hotel 309

2.0 star property

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Photo gallery for Hotel 309

Front of property
Terrace/patio
Standard Room | Living area | TV
In-room safe, blackout curtains, iron/ironing board, WiFi
Reception

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
309 W 14th St, New York, NY, 10014
  • Place, Chelsea Market
    ‪2 min walk‬
  • Place, The High Line Park
    ‪6 min walk‬
  • Place, Hudson River Park
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom | In-room safe, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Shared Bathroom

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

In-room safe, blackout curtains, iron/ironing board, WiFi

Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

View from property
Times Square West Hotel, BW Signature Collection
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
3.9 out of 5, Good, 1,776 reviews
The price is CHF 90
includes taxes & fees
23 Mar - 24 Mar
Times Square West Hotel, BW Signature Collection

About this property

Hotel 309

This smoke-free hotel features a 24-hour front desk, tour/ticket assistance and a garden. WiFi in public areas is free. Other amenities include a front desk safe. Housekeeping is not available.
Hotel 309 offers 28 accommodations with a safe and coffee/tea makers. Kitchenettes offer fridges and microwaves.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Televisions come with satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains.

Our customers tell us they can't get enough of Hotel 309's great location. During your stay, you're just a quick walk from The High Line Park. You'll find features such as free WiFi in public areas.
  • Free Wi-Fi in some public areas
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of The High Line Park and Hudson River Park
As a guest of Hotel 309, you'll find tour/ticket assistance, a garden, and a front desk safe. WiFi is free in public spaces.

This New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

309 Hotel
309 New York
Hotel 309
Hotel 309 New York
Hotel 309 Hotel
Hotel 309 New York
Hotel 309 Hotel New York

Hotel 309 Reviews

Reviews

5.8
Rating 10 - Excellent. 140 out of 1003 reviews
Rating 8 - Good. 231 out of 1003 reviews
Rating 6 - Okay. 212 out of 1003 reviews
Rating 4 - Poor. 185 out of 1003 reviews
Rating 2 - Terrible. 235 out of 1003 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Alyssa

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and room space was okay but bathrooms were not well cleaned or stocked, no soap, locks did not work. Ground was generally gross, not enough blankets, shade did not work, no hand soap in our room. Good enough, but an upgrade is worth it.
Stayed 3 nights in Dec 2025

6/10 Okay

Maite

Liked: Staff & service
Stayed 2 nights in Dec 2025

4/10 Poor

Mason

Stayed 2 nights in Dec 2025

6/10 Okay

Gabriel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Toiletries as Soap, Haur Dryer, Iron absent, Standard Assorted Hotel Towels absent, Aesthetics a no no for Chipped Doors and Paint everywhere, Bathroom Fixtures Rusty. Basically we have had to asked for everything for our hygiene, no a/c therefore no air circulation so we asked for a vent. My family Felt very uncomfortable. Basically room’s charged at a great discount approx two hundred a night just for the location and not for the comfort nor hospitality of hotel experience.
Stayed 3 nights in Nov 2025

6/10 Okay

Nevaeh Jessica

The hotel was in a good local easy access to many local shops, restaurants and public transport. The staff was friendly in the hotel and the price was very affordable for NYC.
Stayed 3 nights in Dec 2025

6/10 Okay

Peyton

Stayed 3 nights in Dec 2025

8/10 Good

Cindee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly . We chose to stay on the bottom floor so we didn’t have to climb stairs. It was very quiet at night. We didn’t hear other guests or street noise. So much better than when we stayed in Times Square. We did hear workers and people at the front desk but that’s when I was already awake. Great accommodations for the price. Would stay again. Also, VERY conveniently located to the subway. One building away. Easy travel uptown and downtown.
Stayed 2 nights in Dec 2025

6/10 Okay

Kauane

Stayed 2 nights in Nov 2025

10/10 Excellent

Norma Soledad

Stayed 2 nights in Nov 2025

8/10 Good

Rada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in an excellent location on the Subway line and Chelsea Market and Starbucks Roastery just a block away. The neighborhood is pretty safe. Our room was clean and comfortable. It had a little kitchenette with a sink, a coffee maker, a microwave. Shared bathroom was not a problem at all!
Stayed 2 nights in Nov 2025

4/10 Poor

Charlie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Location was good, very close to subway and Chelsea market. They were also nice to let us store our luggage when we checked out and let us check in early. However, the rooms were very dirty, with years of dust gathered and heating could not be turned off. Walls were thin so you could hear everything. The shared bathrooms were disgusting, very unclean and the shower didn’t work well.
Stayed 2 nights in Nov 2025

4/10 Poor

Andrea

Disliked: Cleanliness, amenities
Photos are deceiving. There was mold and the shared bathrooms didn’t have working locks.
Stayed 2 nights in Nov 2025

2/10 Terrible

Shanika

Disliked: Cleanliness, amenities
There was a building cat in my room when I arrived. I have severe allergies to pet hair. The room smelled like smoke.
Stayed 3 nights in Nov 2025

10/10 Excellent

Julie

Stayed 4 nights in Nov 2025

10/10 Excellent

Giorgi

Stayed 2 nights in Oct 2025

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Affordable. Excellent location. No frills.
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Stayed 3 nights in Nov 2025

4/10 Poor

Ivana

Stayed 2 nights in Nov 2025

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Location 10/10👍
Stayed 3 nights in Sep 2025

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Nathaniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Cengiz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 6 nights in Aug 2025

8/10 Good

Amanvir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff
Stayed 8 nights in Sep 2025