10/10 Excellent
Paul, Long Beach
Travelled with partner
10 Apr 2025
This was a 50th birthday gift for me & it far exceeded my wildest dreams. The designers not only nailed the aesthetic, they honored its personality down to the very last details. I have never stayed anywhere where every single employee from the front desk, to the housekeepers, the servers & one of my new favorite humans, Sadie, the hostess at El Quijote LOVED their job & were visibly & palpably honored to be there. It was a joy to experience. My other new favorite human, however is one of your doormen, William Benton who is much more a hotel ambassador, docent & I would even say greatest value add within the Chelsea. One of the very reasons I booked my stay was b/c I'd been made aware of his tours and it was not only the highlight of my stay, but the highlight of my week long trip in the Big Apple. William's knowledge of and passion for the Chelsea was breathtaking. There was no question I had he couldn't answer, no stones left unturned. As someone who's studied this hotel from afar for years, I was mind blown at all I DIDN'T know but gleaned. Because of William, we were able to see every floor roof to lobby & become acquainted with the soul of this space. There is no better person imaginable to guide that tour & as someone who intends to return year after year & refer numerous friends as well, my great hope would be that the Chelsea makes keeping William & this sacred tour a priority. Publicizing the tour a bit would be a huge draw to future guests & locals alike.
Paul
Stayed 2 nights in Apr 2025