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Hotel Indigo Lower East Side New York by IHG

4.5 star property

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Photo gallery for Hotel Indigo Lower East Side New York by IHG

Suite (Penthouse) | Premium bedding, minibar, in-room safe, individually decorated
Creator video
Restaurant
Seasonal outdoor pool
Suite (Penthouse) | Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Gym
  • Free WiFi

Explore the area

View in a map
171 Ludlow Street, New York, NY, 10002
  • Place, Katz's Delicatessen
    ‪1 min walk‬
  • Place, Lower East Side Tenement Museum
    ‪6 min walk‬
  • Place, New York University
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

8.4 out of 10
Very good
(18 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

8.2 out of 10
Very good
(10 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View

8.6 out of 10
Excellent
(48 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Mid Floor)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View (Mid Floor)

8.4 out of 10
Very good
(43 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(49 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View | Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 Queen Bed, City View

7.6 out of 10
Good
(27 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed, City View

9.2 out of 10
Wonderful
(65 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Mobility)

7.4 out of 10
Good
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View | Balcony view

Premium Room, 1 King Bed, Balcony, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, City View

  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, City View (High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View (High Floor)

8.4 out of 10
Very good
(41 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds, Roll-in Shower (Mobility)

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Tower (Freedom Tower View)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Freedom Tower View)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Freedom Tower View)

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Penthouse)

  • 186 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo Lower East Side New York by IHG

Luxury hotel with fitness centre and rooftop terrace
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hotel Indigo Lower East Side New York by IHG offers 294 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us they can't get enough of Hotel Indigo Lower East Side New York by IHG's great location. During your stay, you're just a quick walk from Lower East Side Tenement Museum. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and nice bathrooms
  • 7 minutes by car from Empire State Building and 7 minutes from Brooklyn Bridge
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Indigo Lower East Side New York by IHG offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Indigo Lower East Side New York by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star New York hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 11:00 AM.
Mr. Purple – On-site restaurant.
Lobby Bar & Café – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 70 per day)
  • Limited on-site parking

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Bar & Café
  • Mr. Purple

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 800 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • 26 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night, plus a deposit of USD 75.00 per stay
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults and USD 5 to 25 for children
  • Self-parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York By Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York by IHG Hotel
Hotel Indigo Lower East Side New York an IHG Hotel
Hotel Indigo Lower East Side New York by IHG New York
Hotel Indigo Lower East Side New York by IHG Hotel New York

Hotel Indigo Lower East Side New York by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 972 out of 1830 reviews
Rating 8 - Good. 411 out of 1830 reviews
Rating 6 - Okay. 235 out of 1830 reviews
Rating 4 - Poor. 104 out of 1830 reviews
Rating 2 - Terrible. 108 out of 1830 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Theodora

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will def be back!

i have never felt so “at home” and welcomed at a hotel before! the staff was so nice and friendly and everyone was ready to support in any way possible. the hair dryer and iron didn’t work but i find that to be quite common and wasn’t a huge issue.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Hotel Indigo
Stayed 5 nights in Sep 2025

8/10 Good

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Room was big for NYC standards.
Stayed 3 nights in Aug 2025

4/10 Poor

Jeffrey R.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too noisy even for Manhattan

The hotel is nice and clean but it is so noisy! I have been travelling to Manhattan multiple times/year for 30+ years. I don't mind the noise of the city - actually it makes me feel at home - but this hotel is ridiculously noisy. People seem to be partying on the adjacent street all night and the soundproofing in the hotel or windows is poor. I will not stay here again.
Stayed 3 nights in Jul 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooftop club is so loud that it is difficult to sleep
Stayed 3 nights in Sep 2025

8/10 Good

kassandra

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great location, horrible staff at the front desk & check-in, but besides that security & everyone else was super professional and lovely.
Stayed 3 nights in Sep 2025

8/10 Good

Barbera

Stayed 1 night in Sep 2025

8/10 Good

Kelly, Chattanooga

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Mini bar was not refreshed
Stayed 2 nights in Sep 2025

10/10 Excellent

Monique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok
Stayed 3 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Lakendra

Stayed 2 nights in Aug 2025

4/10 Poor

Alexandra

Disliked: Cleanliness
loud till 3 am every night and bathroom/ floor wasn’t too clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Nomagugu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clubbbbbbbbb!!!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room, great hotel.

Very clean, comfortable room. It was larger than I expected. Staff were helpful and friendly. Location was perfect for me.
Stayed 1 night in Sep 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel needs some "tarting" up around the edges. Fundamentals are good and the staff is excellent. Some rugs in need of repair, door latches are loose, etc.
Stayed 3 nights in Sep 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! Love the roof top bar!
Stayed 2 nights in Sep 2025

10/10 Excellent

Darkemu

Stayed 1 night in Sep 2025

2/10 Terrible

Sophia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful experience here. It was so loud on all floors. Worst birthday spent here. Room was dirty. Ceiling was falling off on the shower. It was just awful.
Stayed 1 night in Jun 2025

8/10 Good

Gemel

Stayed 2 nights in Aug 2025

6/10 Okay

Kristin

Liked: Cleanliness, staff & service
Hotel Indigo, lower east side No doubt this was a 4.5/5-star boutique when it opened. Now I’d say 3-3.5. I chose this hotel because I was going to the US Open (tennis) in Flushing Meadows and a couple of Broadway shows. Maps said it was about a 16 min cab ride either way. Here’s why: Public spaces The hallway artwork on every floor has been defaced and graffitied, like the back of a bathroom stall door. Immediately devalues what you paid for. The hotel & Purple, the night club The hotel clientele is predominately late thirties to fifties; some parents with late teens. Purple caters to the 20 something crowd. The music is so loud, it booms throughout the hotel. That continues to about 1:30/2 am. Then the volume is reduced slightly to a duller boom, boom, boom. Ownership has created a situation where there’s dissonance between the hotel’s guests and the 20 something year-old club attendees that will continue to impact reviews. Location You’re right around the corner from Katz deli and Russell & Daughters--😋. The 20 somethings are very active in the area after 11pm, at least thurs-sat. Staff Were extremely kind and welcoming. Concierge had no visual indication he was a concierge. I told him I didn’t know the NYC subway system. While enthusiastic and kind, he didn’t help me feel confident that I could navigate by subway. The rooms LOVE the heated bathroom tile floors. Recommend they retreat the wood floors. Once a month, nail those shower vertical corner lines for mold.
Stayed 3 nights in Aug 2025

6/10 Okay

Katie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

David

Disliked: Cleanliness
Overcharged by nearly double at checkout, still working with Orbitz to resolve, bad news. As for the hotel itself: OK hotel but not the cleanest. If you can pay a bit more I recommend choosing another option.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rebecca

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, safe location close to transit and lots of restaurant options. Nice pool top roof with a busy bar, lots of foot traffic at night so not the quietest, but with ear plugs we slept well. Would stay here again!
Stayed 2 nights in Aug 2025